Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2, 4 and 5 stars

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Peter H.

Published on 06/09/2023 à 17h30 following a purchase from 09/08/2023

Perfect.

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Marie-Josèphe L.

Published on 04/09/2023 à 23h15 following a purchase from 11/07/2023

I received my knife, ordered over the phone following the advice of the Laguiole contact person, and it's a little marvel: the rosewood, the personal symbol. Everything is beautiful. Thank you very much.

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Anne-Lise Q.

Published on 04/09/2023 à 12h33 following a purchase from 18/08/2023

Comprehensive site with good product descriptions

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Gilles D.

Published on 30/08/2023 à 14h23 following a purchase from 22/08/2023

Arrived on time and very well packed, well done to the team.

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Joel B.

Published on 29/08/2023 à 16h34 following a purchase from 14/08/2023

TOP SUPER CHOICE

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Evelyne E.

Published on 28/08/2023 à 15h35 following a purchase from 21/08/2023

Rather intuitive site

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Theo M.

Published on 28/08/2023 à 13h09 following a purchase from 18/08/2023

Without complaint

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Philippe D.

Published on 25/08/2023 à 09h06 following a purchase from 12/08/2023

Well-structured site, easy to access and user-friendly. Everything is clearly laid out. The site allows you to build up the final product step by step, according to the options. It's great for visualizing it.

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Natalie B.

Published on 24/08/2023 à 16h39 following a purchase from 03/08/2023

The knife was delivered on time and it looks very nice, the engraving on the handle is also very beautiful. I can't comment on the quality as it was a gift and I'm not familiar with knives. The only thing to criticize is that the parcel was simply left on my doorstep and not delivered to the parcel store as I had requested. With a knife costing just under €300, it would have been really stupid if it had been lost or stolen on the doorstep.

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Xavier B.

Published on 23/08/2023 à 21h42 following a purchase from 10/08/2023

Practical and efficient

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Björn G.

Published on 23/08/2023 à 19h31 following a purchase from 31/07/2023

The site offers extensive search functions that make it easy to find the knives you are looking for. If you can't find anything, you can even configure a knife. The customer service is first class, I had the opportunity to choose the Damascus blades of my choice in advance (I changed my mind again, no problem). The delivery takes place in secure packaging (when unpacking, the tension increases until you finally reach the knife)...

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Philippe M.

Published on 22/08/2023 à 14h58 following a purchase from 20/07/2023

very nice finish. Thank you

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Andreas E.

Published on 22/08/2023 à 07h16 following a purchase from 08/08/2023

La beauté et la finition sont sans comparaison. Merci beaucoup !

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Susanne D.

Published on 21/08/2023 à 00h44 following a purchase from 30/07/2023

Fast, uncomplicated order.

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Jean-Philippe L.

Published on 20/08/2023 à 12h54 following a purchase from 28/07/2023

The site is easy to use and well illustrated.

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Emilie R.

Published on 20/08/2023 à 09h29 following a purchase from 04/08/2023

Very helpful when buying a gift voucher for a course AND booking the course.

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Michel M.

Published on 19/08/2023 à 16h00 following a purchase from 01/08/2023

my fifth Laguiole from Maison Durand, as perfect as ever in terms of finish, quality and delivery. Superbly crafted choice materials, perfect assembly...
I recommend it to all enthusiasts!

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Enis K.

Published on 16/08/2023 à 17h55 following a purchase from 08/08/2023

Quick response and shipping. Excellent range of products.

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Philippe C.

Published on 15/08/2023 à 14h20 following a purchase from 01/08/2023

Very good, clear and efficient

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Valérie P.

Published on 13/08/2023 à 22h18 following a purchase from 28/07/2023

Nice range of products, relatively fast delivery

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Jean B.

Published on 12/08/2023 à 15h44 following a purchase from 25/07/2023

Very very good serious house sending product very neat and secure is perfect. I highly recommend it.

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Maxime L.

Published on 07/08/2023 à 15h48 following a purchase from 30/07/2023

I'm having connection problems so I've had to restart my order several times, but the customer service I contacted to find out where the problem might be coming from was very helpful.

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Michel C.

Published on 07/08/2023 à 14h31 following a purchase from 18/07/2023

A perfect gift

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Didier A.

Published on 06/08/2023 à 10h16 following a purchase from 17/07/2023

bonne communication avec le vendeur

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Claude G.

Published on 04/08/2023 à 12h49 following a purchase from 27/07/2023

I find that there are too many information emails between the order and delivery, but that's not a criticism.

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Maxime L.

Published on 02/08/2023 à 18h47 following a purchase from 25/07/2023

This isn't my first purchase, and I'm always amazed by the quality, the attention to detail and the speed (of light) with which orders are processed (to Belgium.) Every item is worth its price. Maybe one day, with a bit of luck, we'll visit the forge of Monsieur Durand and his team!

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Axel T.

Published on 02/08/2023 à 17h12 following a purchase from 18/07/2023

Well-designed, easy-to-use site

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Andreas Z.

Published on 26/07/2023 à 18h10 following a purchase from 13/07/2023

I am very satisfied with everything

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Ludwig-Martin E.

Published on 26/07/2023 à 15h55 following a purchase from 11/07/2023

The navigation - the selection of knives and their properties is a little confusing, but you get there. Order processing and delivery are faultless.

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Olivier R.

Published on 26/07/2023 à 15h26 following a purchase from 18/07/2023

Simple ordering, fast and reliable delivery, impeccable customer support.

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Michel C.

Published on 26/07/2023 à 12h31 following a purchase from 18/07/2023

Product conforms to my wishes

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Sascha B.

Published on 25/07/2023 à 16h49 following a purchase from 13/07/2023

Fast shipping Top quality

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Manon L.

Published on 25/07/2023 à 12h22 following a purchase from 12/07/2023

Very pleasant person who listened to our request and the order arrived very quickly.

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Patrick T.

Published on 24/07/2023 à 15h21 following a purchase from 24/06/2023

very good site, you can configure your knife as you wish, all deadlines were met, serious site.i recommend.

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Sascha Z.

Published on 23/07/2023 à 18h23 following a purchase from 02/07/2023

A perfect customized Laguiole knife. Delivered very quickly.

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Catherine P.

Published on 20/07/2023 à 12h45 following a purchase from 29/06/2023

I went to this store because I have made many purchases there. Always satisfied. It's a shame that the sommelier ordered is shown in stock on the site when it is not. The gift could not be delivered for the expected date. Nevertheless very good reactivity of the site and nice gift voucher sent immediately.

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Christophe G.

Published on 20/07/2023 à 11h31 following a purchase from 11/07/2023

Very well done. A little slow...

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Thierry D.

Published on 20/07/2023 à 10h32 following a purchase from 30/06/2023

Clear, accurate and intuitive description. Good ordering interface.

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Cat M.

Published on 19/07/2023 à 16h07 following a purchase from 09/07/2023

Everything was excellent, ordering, customer service, delivery and product!

Matthieu G.

Published on 19/07/2023 à 15h35 following a purchase from 11/07/2023

Serious house, quality to match

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