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A
Rating: 4 out of 5
Everything is great, except the shipping price ^^'.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Order delivered promptly.
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V
Rating: 4 out of 5
The input masks, especially for shipping costs, could be more customer-friendly and better explained. As a customer, the difference in the options is not immediately apparent and leaves question marks open!
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A
Rating: 4 out of 5
from order to delivery.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
good reactivity
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A
Rating: 4 out of 5
I recommend taking the course, as you'll be given guidance and more opportunities to customize your knife (chiseling levels) with the right tools.
It's a great experience, and at the end of the day you're happy with the results.
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It's a great experience, and at the end of the day you're happy with the results.
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
perfect, keep it up
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A
Rating: 4 out of 5
Pleasant site to navigate, allowing you to choose the various knife components with instant visualization. Bravo, easy to use
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A
Rating: 4 out of 5
A little hard to find
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A
Rating: 4 out of 5
The site is well designed, with a wide choice of knives, and lots of filtering modules to make sure you find the product you're looking for. The module that lets you choose the engraving on the blade also works very well. A small downside, however: I had a promo code for my order, which was taken into account by the site but not at the time of payment by Paypal. So I had to use another payment method, and it worked. I also got in touch with the manufacturer, who was very quick to respond and solve my problem. So I'm very satisfied with the commercial consideration I was given. And the order arrived in just 1 week, even though I live in Portugal, and was perfectly packaged and conformed to my expectations.
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A
Rating: 4 out of 5
good service.
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V
Rating: 4 out of 5
Order placed after 10 days the knife was delivered. Everything went smoothly.
I am not 100 percent satisfied with the quality.
That's why I only give it a grade of 2. There are a few places that weren't so neatly finished. Otherwise, everything was fine.
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I am not 100 percent satisfied with the quality.
That's why I only give it a grade of 2. There are a few places that weren't so neatly finished. Otherwise, everything was fine.
V
Rating: 4 out of 5
The site is sometimes not very user-friendly
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A
Rating: 4 out of 5
clear and easy to read, intuitive and fast loading, perhaps the promotional section is a little discreet but the sorting system is very effective, the customizations are well illustrated
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V
Rating: 4 out of 5
Das Messer wurde geliefert-sehr schöne handwerkliche Arbeit.
Übersetzungsfehler bei Angabe der Lieferfrist.Angegeben wurde 10-14 Stunden statt 10-14 Tage.
Übersetzungsfehler bei Angabe der Lieferfrist.Angegeben wurde 10-14 Stunden statt 10-14 Tage.
A
Rating: 4 out of 5
Perfect. Customer service is attentive and helpful. Perfect follow-up The site is not very intuitive for ordering, but the rest is very good Very careful delivery and the package is well protected.
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A
Rating: 4 out of 5
delivered promptly
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A
Rating: 4 out of 5
A good site that could be improved in my opinion
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A
Rating: 4 out of 5
Delivery before the announced deadline. The knife is very beautiful and conforms to my request. Only downside: For knives of this quality and price, a presentation box/case worthy of the name would have been welcome!
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A
Rating: 4 out of 5
oppressive visuals on the home page that obscure the products
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A
Rating: 4 out of 5
The site is easy to use.
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A
Rating: 4 out of 5
Very satisfied overall, after ordering I received an email telling me that the product was not available for 15 days! Ouch, a birthday gift planned for the following weekend.
I called the store and a very nice person found a model in stock.
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I called the store and a very nice person found a model in stock.
A
Rating: 4 out of 5
It's easy to find the knife you're looking for.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
xxxx
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A
Rating: 4 out of 5
fine, but my name was not engraved even though I had requested it
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A
Rating: 4 out of 5
A little long for delivery, but otherwise nothing to complain about, I recommend it.
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A
Rating: 4 out of 5
Navigation to be improved for a clear view of the knives. But very good nonetheless.
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A
Rating: 4 out of 5
Fast delivery. Neatly packaged.
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A
Rating: 4 out of 5
It would be wise to specify delivery times.
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A
Rating: 4 out of 5
relatively complete site, it would just miss to set up a visualization of the product especially when one orders a personalized knife!
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V
Rating: 4 out of 5
no problems
A
Rating: 4 out of 5
Navigation makes it easy to find what you're looking for.
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A
Rating: 4 out of 5
Very well organized, easy to find what you're looking for
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V
Rating: 4 out of 5
comparison of knives didn't work or I never figured out how to make it work.
The definitions pages are not completed yet and some of the lingo isn't common knowledge.
Often when I was trying to find something using the banner menu, a screen kept popping up with 6 or 8 squares that had nothing to do with what I was trying to find.
The definitions pages are not completed yet and some of the lingo isn't common knowledge.
Often when I was trying to find something using the banner menu, a screen kept popping up with 6 or 8 squares that had nothing to do with what I was trying to find.
A
Rating: 4 out of 5
Very good quality. Only disappointed by the delay: arrived 2 days after Father's Day! Despite this I am satisfied.
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A
Rating: 4 out of 5
Too bad the website isn't very user-friendly.
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A
Rating: 4 out of 5
Good value for money and fast delivery
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