Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
hello, i received a kit with a guilloche blade and nowhere does it appear on the ad. i ordered the Phillips bit for stainless steel screws and this one is not suitable because even when drilling at 2.1 in Ebony the heads do not hold. disappointed for the price.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Baudry, Thank you for your message and rating; the blades we deliver have a smooth top, surprising that you received a chiselled top ... could you send me a photo? As for the rest of your comments, I don't quite understand the analogy you're making between the Phillips bit and drilling ...., as the Phillips bit has nothing to do with drilling ....; lastly, our kits are not delivered with ebony wood (so you'll have to check the quality of your wood??); and above all, I'd like to inform you and confirm that, in our workshops, we do drill ebony wood using 2.1 .... bits. Please do not hesitate to contact me by e-mail [email protected], phone (05.65.51.50.14), .... Sincerely Honoré Durand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/11/2018
Good but difficult to choose as many slight variations .very good products
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 31/10/2018
Simply superb. It just needs more sample photos for all the variations and possibilities.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2018
Fast delivery and neat parcel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
R A S
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2018
Well done and easy to use
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 05/11/2018
The homepage is ok, but the navigation and sorting could be improved. (I wanted to find my product again the day after ordering, which was not easy)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2018
I think the photos could be better
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
Two months is too long a wait, even for a limited edition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2018
It's great, I just wish I could have virtually visualized my choice before buying.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/10/2018
excellent ordering service and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/09/2018
The "Laguiole" folding knives offered by Honoré Durand are of excellent quality, the choice is wide and everyone will find THE knife of their choice (a "must have"). The site is pleasant and well illustrated, however the navigation seems to me could be improved, especially in the case of an optional choice when ordering. I also appreciated the related aspects around the Laguiole (historical, regional, use, ...).
Best regards JC./.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/08/2018
The quality is not up to scratch
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Larzilliere, Thank you for your review and rating; a terse and not really detailed review ... and without having contacted our customer service department to see the problem(s) and the solution we could have provided; please do not hesitate to contact us on [email protected] (with photos, thank you) or by phone (05.65.51.50.14) so that we can look into it together. We want our customers to be completely satisfied. I remain at your entire disposal. Honoré Durand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2018
First of all, I must congratulate you on the packaging of the order which was particularly well cared for and totally protected the parcel. The set of knives is really what I wanted. On the other hand, I am a little disappointed by the box containing the knives, the finish of the wood is not very noble. For the next order I hope to have a more polished box. Yours faithfully, Christine Laloyer.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mrs Laloyer, Thank you for your review and your rating; we have taken your comment into account and we are aware of it. These boxes are made locally (i.e. in France) and it's not easy to find quality boxes "made in France" at a reasonable and acceptable price. But we're working on it, and in a few months we should have a new box model to offer. I wish you all the best for the future and thank you for your loyalty. Honoré Durand
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2018
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Verified Purchaser
Rating: 4 out of 5
following a purchase from 29/07/2018
Delivery was fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2018
Very nice knife, despite a few flaws on the fly, for example, which are certainly due to the fact that it had to be produced a little too quickly. Apart from a few finishing errors, the product is nevertheless of very good quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2018
everything is OK, nothing to say about the merchandise...
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 03/07/2018
Good site, clearly structured. Good search function.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
order received promptly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2018
The kit is perfect, with fast shipping. However, I didn't see the gift wrapping I asked for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2018
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/06/2018
Fast and accurate delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 19/06/2018
Very good service, very good homepage, very good store. The translation offered from French to German or English could be better.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/06/2018
THE OPENING AND CLOSING OF THE KNIFE ARE EXCESSIVELY HARD..DESPITE THE FACT THAT I TRIED TO OIL THE AXLE..I'M VERY DISAPPOINTED
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Romero, Thank you for your review and rating. Please contact us ([email protected] or 05.65.51.50.14) so that we can look into the problem and find a solution for you. We try to find a happy medium of hardness, so that the knife can't close inadvertently, but can also close easily when you want to do so. Please note that the 11 cm model is the hardest, the firmest spring in our range. Please do not hesitate to contact me. Honoré Durand
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/06/2018
I am very satisfied!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 11/05/2018
Would recommend you to others.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2018
The only thing missing is the delivery estimate when I ordered. I was delivered quickly, but when I ordered, nothing was specified.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2018
C bien et le couteau est trop beau
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2018
Well-designed site and product as expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2018
Very good the order is faithful to my expectations.....!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2018
Fast service, even if the order confirmation e-mail doesn't arrive the same day, which can be a bit worrying given the risks inherent in electronic transactions today. Once payment has been made, it would be nice to have an e-mail confirmation the same day that everything has gone smoothly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Superb
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/03/2018
To say that you can have your order delivered by chronopost the next day before 1pm, at €26.10 for postage, and to have it arrive two days later is very disappointing! All because it takes you 1.5 days to get to the post office... Give your customers the right information! This is unacceptable!
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Response from Coutellerie de Laguiole Honoré Durand
Mr Joubert, I would like to thank you for your opinion and rating; as I explained to you during our various email exchanges well before your opinion and rating, you placed the order at 11.01 am; the Post Office leaves our house, which is in the countryside, at 2.50 pm.
It is clearly and explicitly indicated that "if you have a precise date to respect, we advise you to take an additional margin of 1 day and to indicate it to us either by e-mail ([email protected]) or at the time of the order (box "Comments")" which you did not do. The parcel left the day after you placed your order. This is why your request for reimbursement of the full Chronopost cost was refused, quite rightly I believe. I remain at your entire disposal, Sincerely Honoré DURAND
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 31/01/2018
Translation poor, page logic not good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2018
Beautiful, high-quality product. However, I would only give 4 stars because the photos show a finish that is superior and therefore more flattering than the product received.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2017
PERFECT!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/12/2017
very user-friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2017
fast and complete lack of explanation
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/12/2017
Hello to date I have not received my order. .. I am dissatisfied with colissimo too expensive and sometimes in does not warn of their passage. I prefer relay koala or other ... This is the last time I order from you .... and this is my 3rd order.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr REMY, Thank you for your rating and for your message of dissatisfaction; recriminations directed more towards the Postal service than towards us. We take good note of it, but it's a shame to blame us for the poor quality of the Post Office's service. For our part, you ordered on 13/12 at 10H44, the parcel left the next day Thursday 14/12; I think that our service in relation to your order was exemplary. I've just seen that the parcel will be delivered to you today. Finally, please note that we also offer Chronopost on our website, but also that we are in the countryside and that Koala-like services are non-existent for the collection of our parcels. I wish you good reception and a happy holiday season.
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