Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2 and 5 stars

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Mélodie D.

Published on 27/12/2023 à 13h13 following a purchase from 19/12/2023

Super fast at answering emails. And very friendly. I'm delighted and can't wait to take my man to their workshop.

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Benoît V.

Published on 27/12/2023 à 11h24 following a purchase from 10/12/2023

Serious company, and commercially very attentive.

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Jonathan C.

Published on 27/12/2023 à 10h39 following a purchase from 13/12/2023

Very satisfied. Very well-made knife.
Very delicate and refined blade customization.

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Jens D.

Published on 26/12/2023 à 17h46 following a purchase from 16/12/2023

quick delivery, nice package

Francis L.

Published on 26/12/2023 à 17h31 following a purchase from 14/12/2023

bonjour, site très bien fait et très facile a naviguer . livraison impeccable

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Dominique P.

Published on 26/12/2023 à 10h53 following a purchase from 13/12/2023

It's exactly what I expected. But what I didn't expect was service like this. I've never seen packaging so well done, so perfect! You can feel the craftsmanship and perfection. Bravo and thank you!

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Bruno D.

Published on 26/12/2023 à 10h11 following a purchase from 07/12/2023

Well-designed site

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Claude R.

Published on 26/12/2023 à 07h45 following a purchase from 11/12/2023

Good site for knife selection

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Peter B.

Published on 25/12/2023 à 15h57 following a purchase from 13/12/2023

Tiptop!

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Hervé D.

Published on 25/12/2023 à 14h47 following a purchase from 15/12/2023

It's all good

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Jean-Luc D.

Published on 25/12/2023 à 12h36 following a purchase from 09/12/2023

super

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C P.

Published on 25/12/2023 à 09h21 following a purchase from 10/12/2023

Arrived in time to give for Christmas. Very satisfied with the gift and the engraving, and delighted to have 100/100 made in France.

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Virginie D.

Published on 22/12/2023 à 22h10 following a purchase from 13/12/2023

Clear and intuitive, we were in the area this summer and visited the museum, workshop and boutique. Excellent welcome and admirable know-how! Bravo to the whole team!

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Christophe M.

Published on 22/12/2023 à 14h28 following a purchase from 14/12/2023

Knife with personalized engraving purchased on the site on Thursday evening and received at point relay on Tuesday morning.

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Jean-Michel C.

Published on 21/12/2023 à 20h51 following a purchase from 13/12/2023

Very good

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Marco S.

Published on 21/12/2023 à 17h49 following a purchase from 08/12/2023

tres bien!

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Mathieu R.

Published on 21/12/2023 à 14h03 following a purchase from 07/12/2023

Very nice quality

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Sébastien B.

Published on 21/12/2023 à 10h03 following a purchase from 08/12/2023

order placed by tel. la forge is a very pleasant, well-appointed factory with well-stocked display cases and pleasant, attentive staff. delivery within 4 days, without incident. the knife is in the image of the forge, of high quality, with an irreproachable finish. fully satisfied with my purchase.

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Jean-Michel T.

Published on 20/12/2023 à 18h10 following a purchase from 13/12/2023

I wanted a quality French-made sharpening steel with a wooden handle.

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Maxime D.

Published on 19/12/2023 à 21h20 following a purchase from 08/12/2023

Great, I even had a phone call because I hadn't defined the engraving.

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Horst F.

Published on 19/12/2023 à 09h49 following a purchase from 05/12/2023

Complete delivery satisfied as expected

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David P.

Published on 18/12/2023 à 20h20 following a purchase from 04/12/2023

I never thought I'd order such a small knife. For a Christmas present it's more than a shame.

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Response from Coutellerie de Laguiole Honoré Durand Published on 19/12/2023

Hello David P., thank you for your review and rating; however, we state this very clearly on the product sheet for this item: "The 8 cm handle length Laguiole knife is distinguished by its very small size". This is very visible on the product sheet, and even "very small size" is bolded. We also make it clear that we're talking about handle sizes for our knives. All this being said, you can send the knife back to us if you wish, and we'll refund you or give you a credit note, as you wish (despite the fact that the knife is engraved and therefore personalized). I wish you a happy holiday season. Yours sincerely

Monique F.

Published on 18/12/2023 à 18h11 following a purchase from 10/12/2023

Well-structured website that makes it easy to select the right product for you. The customer service department I contacted to get more information on engraving and the choice of wood was very helpful, and the telephone greeting was very professional and pleasant.

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Jean-Louis O.

Published on 18/12/2023 à 18h11 following a purchase from 26/09/2023

Very good communication. All deadlines were met. I am extremely satisfied.

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Patrick L.

Published on 18/12/2023 à 16h23 following a purchase from 01/12/2023

good site good material

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Jean-Christophe P.

Published on 15/12/2023 à 18h57 following a purchase from 07/12/2023

The site is very well designed and easy to navigate.

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Gael C.

Published on 15/12/2023 à 17h18 following a purchase from 04/12/2023

Super quality. This is the second knife I've ordered for my daughters and I'm always happy with the quality. I really recommend this company.

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Brigitte B.

Published on 15/12/2023 à 14h22 following a purchase from 30/11/2023

Easy to use site, email information on order progress, fast delivery.

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Gilles D.

Published on 14/12/2023 à 17h47 following a purchase from 20/11/2023

Clear, simple and efficient

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Bernard B.

Published on 14/12/2023 à 10h41 following a purchase from 29/11/2023

Very responsive.

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Peter C.

Published on 14/12/2023 à 06h37 following a purchase from 05/12/2023

Very good

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Jacky G.

Published on 13/12/2023 à 17h57 following a purchase from 27/11/2023

Your site is very complete with videos, the history of the LAGUIOLE knife, precise details of all the knives and the price. Preparation and shipment were carried out in a very short time following my telephone call.

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Genevieve B.

Published on 13/12/2023 à 17h02 following a purchase from 06/12/2023

Ras ras

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Alain G.

Published on 13/12/2023 à 13h04 following a purchase from 04/12/2023

The site is clear and easy to use, and delivery is fast and accurate. I highly recommend it.

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Bernadette J.

Published on 13/12/2023 à 11h19 following a purchase from 02/12/2023

Clear site - lots of choice

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Carole P.

Published on 12/12/2023 à 22h05 following a purchase from 03/12/2023

Very good quality I am delighted and I recommend it.

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Nathalie Z.

Published on 12/12/2023 à 20h17 following a purchase from 04/12/2023

Very good as always change nothing

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Françoise P.

Published on 12/12/2023 à 16h48 following a purchase from 04/12/2023

great service and quality that has been impeccable for years.

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Kurt F.

Published on 12/12/2023 à 14h52 following a purchase from 04/12/2023

Very fast and transparent order processing. Thanks to constant information about the progress of the order, we were always kept in the picture about the delivery.

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Marilyse C.

Published on 12/12/2023 à 07h53 following a purchase from 01/12/2023

Very good in spite of a problem of double control badly regulated.

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