Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 24/09/2018 à 15h21 following a purchase from 06/09/2018

Very professional. Top quality.

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Acheteur Vérifié

Published on 22/09/2018 à 17h48 following a purchase from 16/09/2018

as ordered thank you

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Acheteur Vérifié

Published on 22/09/2018 à 10h08 following a purchase from 11/09/2018

well wrapped parcel received very quickly

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Acheteur Vérifié

Published on 22/09/2018 à 05h46 following a purchase from 10/09/2018

Blen Sent

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Acheteur Vérifié

Published on 21/09/2018 à 12h59 following a purchase from 13/08/2018

The site is very clear and offers a wide range of products. Delivery times are respected and the quality is always top-notch.

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Verifizierter Käufer

Published on 20/09/2018 à 15h28 following a purchase from 06/09/2018

Fast processing Courteous communication Top delivery and top product! Thank you

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Acheteur Vérifié

Published on 19/09/2018 à 15h33 following a purchase from 24/08/2018

Perfect! Even for delivery abroad.

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Acheteur Vérifié

Published on 19/09/2018 à 12h20 following a purchase from 11/08/2018

The site around me? Wonderful scenery!

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Acheteur Vérifié

Published on 19/09/2018 à 12h19 following a purchase from 12/09/2018

perfect delivery, beautiful item, completely satisfied

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Acheteur Vérifié

Published on 18/09/2018 à 04h44 following a purchase from 07/09/2018

Very good

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Acheteur Vérifié

Published on 17/09/2018 à 16h22 following a purchase from 12/09/2018

impeccable service, very professional, super-fast delivery, top-notch!

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Acheteur Vérifié

Published on 17/09/2018 à 14h46 following a purchase from 12/09/2018

The help "chat" is very good...same contact as in the store ....colis arrived on time...perfect

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Acheteur Vérifié

Published on 17/09/2018 à 12h55 following a purchase from 11/09/2018

Don't hesitate to get in touch. You'll get valuable advice.

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Acheteur Vérifié

Published on 17/09/2018 à 12h49 following a purchase from 12/09/2018

Nickel nothing to say!

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Acheteur Vérifié

Published on 17/09/2018 à 12h21 following a purchase from 10/08/2018

Very good. No worries. Very friendly store staff.

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Acheteur Vérifié

Published on 16/09/2018 à 15h19 following a purchase from 10/09/2018

Perfect

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Acheteur Vérifié

Published on 15/09/2018 à 18h28 following a purchase from 09/09/2018

Very clear website and perfect order tracking. Exceptional products!

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Acheteur Vérifié

Published on 14/09/2018 à 21h47 following a purchase from 08/09/2018

Perfect

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Acheteur Vérifié

Published on 14/09/2018 à 19h46 following a purchase from 26/08/2018

The quality is not up to scratch

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Response from Coutellerie de Laguiole Honoré Durand Published on 17/09/2018

Hello Mr Larzilliere, Thank you for your review and rating; a terse and not really detailed review ... and without having contacted our customer service department to see the problem(s) and the solution we could have provided; please do not hesitate to contact us on [email protected] (with photos, thank you) or by phone (05.65.51.50.14) so that we can look into it together. We want our customers to be completely satisfied. I remain at your entire disposal. Honoré Durand

Acheteur Vérifié

Published on 13/09/2018 à 22h00 following a purchase from 07/09/2018

Nickel, just as I thought

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Acheteur Vérifié

Published on 13/09/2018 à 21h01 following a purchase from 30/08/2018

Good advice over the phone. The knife meets my expectations.

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Acheteur Vérifié

Published on 12/09/2018 à 21h46 following a purchase from 01/09/2018

Site fairly clear and easy to use, given the wide variety of products on offer. Order processed quickly, shipped well and on time. I was informed every step of the way, and delivery was on time, with appropriate packaging. Thank you.

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Acheteur Vérifié

Published on 11/09/2018 à 17h45 following a purchase from 22/08/2018

Very good, impeccable service

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Acheteur Vérifié

Published on 11/09/2018 à 17h12 following a purchase from 24/08/2018

Very nice product, nothing to say!

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Acheteur Vérifié

Published on 11/09/2018 à 09h08 following a purchase from 04/09/2018

Very professional. Knife received very quickly. Very good quality.

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Acheteur Vérifié

Published on 08/09/2018 à 21h48 following a purchase from 02/09/2018

a very good, reliable and efficient company

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Acheteur Vérifié

Published on 07/09/2018 à 19h28 following a purchase from 27/08/2018

I am happy with my order and I recommend this site.

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Acheteur Vérifié

Published on 07/09/2018 à 18h52 following a purchase from 28/08/2018

excellent contact with the contact person....

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Acheteur Vérifié

Published on 07/09/2018 à 17h56 following a purchase from 31/08/2018

well protected parcel received quickly

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Acheteur Vérifié

Published on 07/09/2018 à 10h45 following a purchase from 31/07/2018

Very satisfied. One part was faulty (one of the pads) and they sent me 2 back, very quickly.

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Acheteur Vérifié

Published on 04/09/2018 à 18h35 following a purchase from 15/08/2018

beautiful knife, beautiful work

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Acheteur Vérifié

Published on 04/09/2018 à 12h46 following a purchase from 30/08/2018

Super

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Acheteur Vérifié

Published on 04/09/2018 à 05h45 following a purchase from 28/08/2018

fine

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Acheteur Vérifié

Published on 03/09/2018 à 18h00 following a purchase from 20/08/2018

corresponds to my request. meticulous workmanship.deadlines met.I recommend.

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Acheteur Vérifié

Published on 03/09/2018 à 13h53 following a purchase from 19/08/2018

perfect

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Acheteur Vérifié

Published on 03/09/2018 à 09h23 following a purchase from 27/08/2018

Very good

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Acheteur Vérifié

Published on 02/09/2018 à 15h39 following a purchase from 28/08/2018

Beautiful knife and quick, easy ordering and delivery.

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Acheteur Vérifié

Published on 01/09/2018 à 15h19 following a purchase from 25/08/2018

The first two orders arrived quickly, and the quality of the knives, the care taken with the packaging, the documentation, the engraving on the blade, the quality of the sheaths, etc... the advice and answers to questions are precise and complete, etc... all this is well worth 5 stars. 3rd order on the way... ;)

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Verifizierter Käufer

Published on 01/09/2018 à 12h27 following a purchase from 22/08/2018

The website is very good and informative. Help with choosing products is offered via chat. The employee also speaks German and English, great!

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Acheteur Vérifié

Published on 01/09/2018 à 10h24 following a purchase from 25/08/2018

Responsive and attentive to your needs

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