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A
Rating: 5 out of 5
Serious, responsive company. Very good order tracking and high-quality, well-finished knife. Would recommend.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Wonderful products, my husband was delighted with the steak knives for his 50th birthday.
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A
Rating: 5 out of 5
Fast and perfect order tracking
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V
Rating: 5 out of 5
Highly recommended supplier. I had a customized Laguiole pocket knife made for me. The knife was delivered in outstanding quality within the announced time frame. The knife was very carefully packed. A query from me was answered by email within a few hours. It doesn't get any better than this!
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A
Rating: 5 out of 5
Very satisfied with all the services.
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A
Rating: 4 out of 5
I put only 4, the article not being available, it was necessary to wait 3 weeks whereas it is on the site. Computer update to be done regularly for customers. If not, articles conforming 5 stars!
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A
Rating: 5 out of 5
very nice product, received quickly a small box would be ideal but the knife is perfect
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A
Rating: 5 out of 5
Serious, attentive to customer needs (lead time) I applaud!
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A
Rating: 5 out of 5
Very well presented site. Very fast delivery and the product is perfect. It is a gift for Christmas and the quality is there it is a knife out of wooden snake. I am very pleased. I highly recommend this site.
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A
Rating: 5 out of 5
Very satisfied with this 1st order on a user-friendly site, well documented and personalized advice to finalize my purchase. Delivered on time with careful packaging. It would be desirable to replace the chips and bubble gum with other materials. Otherwise, well done! Olivier
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A
Rating: 5 out of 5
The site is very accessible. This makes it easy to search for a particular product. Unlike many other sites, we have a serious follow-up.
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A
Rating: 5 out of 5
Everything is perfect. Very professional work. From the person who receives the order, to the one who makes it, to the one who packs it. The knife I ordered is a real gem. I've ordered from them twice now. Never disappointed. Thanks to the whole team. I highly recommend them. Lucile
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A
Rating: 5 out of 5
Impeccable follow-up Delivery date respectedĺ
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied with my order, I like the shape of the Laguiole and I wanted a real one, now I think I've found it. Well finished knife with a blade that cuts almost like a razor, very good work.
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A
Rating: 4 out of 5
Impeccable product, just pay attention to the delay if needed for a special occasion such as a birthday, allow a margin with the announced delay.
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A
Rating: 5 out of 5
Clear and efficient website. Good customer relations.
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V
Rating: 5 out of 5
Excellent website. Interesting information about the history of the factory. Beautiful illustrations of products.
I needed to ask some questions about our intended purchase and we were very pleased with the full and prompt reply.
We are looking forward to receiving our order.
I needed to ask some questions about our intended purchase and we were very pleased with the full and prompt reply.
We are looking forward to receiving our order.
A
Rating: 5 out of 5
Attractive, clear² and easy-to-navigate site. Numerous options for customers.
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A
Rating: 5 out of 5
Very responsive customer service, my order, initially scheduled for 8 to 15 days, was finally dispatched within 2 days. It's a pity that the delivery man didn't respect the delivery times. I had to call to have him look for my package, which was stuck on one of their sites. The .delivery scheduled for Tuesday finally took place on Friday.
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A
Rating: 5 out of 5
I'm delighted to have been in touch with you again, 10 years later, about this new folding knife. What a pleasure!
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A
Rating: 5 out of 5
I've been to the store before, and this time I ordered the knife I wanted.
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A
Rating: 5 out of 5
The site is easy to navigate! Ordering was very easy and delivery across the Atlantic was within 8 calendar days! I am very satisfied with my experience.
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A
Rating: 1 out of 5
Over a month's wait, and it was for a birthday party. Lame!
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, thank you for your feedback; we didn't have the knife in stock and had to make it specially for you; it was shipped to you within three weeks; with our apologies for the missed birthday (but we didn't have the information). Yours sincerely Honoré Durand
A
Rating: 5 out of 5
Top notch, nothing more to say, superb knife!
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A
Rating: 5 out of 5
very well
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Items correspond to my order. Delivery time respected.
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A
Rating: 5 out of 5
Quality knife
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V
Rating: 5 out of 5
What can I say? Perfect. A gift for eternity, with engraving of course.
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A
Rating: 5 out of 5
Courteous and competent team
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V
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Package received on time and perfectly packaged. I am very satisfied
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A
Rating: 5 out of 5
Order received promptly and as described
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A
Rating: 5 out of 5
Perfect, we found what we were looking for
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A
Rating: 3 out of 5
You can very quickly access the personalization you want, so you can treat yourself very quickly... HOWEVER: it would be useful to be able to distinguish the delivery address from the billing address, if only to be able to make gifts delivered directly to the desired recipient.
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast delivery, item conforms to its description, everything is perfect. My only regret is that I couldn't go to the store to buy the knife, which makes me all the more appreciative of the quality of the service!
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A
Rating: 5 out of 5
Fast delivery . Packaging OK I recommend without hesitation
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