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A
Rating: 5 out of 5
super serious
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
I'm now on my 6th whetstone on a wooden base, and the delivery times, advice and sales actions are as good as they get for a product that delights all its owners and makes those who don't have one envious! I'm a delighted customer!
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V
Rating: 5 out of 5
EXCELLENT WORK. FAST DELIVERY
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A
Rating: 5 out of 5
Navigation is simple and practical. Product presentation is clear and attractive.
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Great service, even for special requests!
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A
Rating: 4 out of 5
clear and easy to read, intuitive and fast loading, perhaps the promotional section is a little discreet but the sorting system is very effective, the customizations are well illustrated
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Easy-to-use site Ras
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A
Rating: 5 out of 5
Superb knife received faster than expected and very well protected in its parcel. Gift package and personalized message in an envelope: top service, bravo!
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V
Rating: 5 out of 5
Super nice customer service, very good service and top knives,
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V
Rating: 5 out of 5
Very beautiful, high-quality knives, customizable. Competent customer acquisition Very communicative. Safe and reliable supplier.
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A
Rating: 5 out of 5
The live help was very helpful and the person was very friendly. Great! I would recommend.
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A
Rating: 5 out of 5
I am very pleased with my new Laguiole! The order was delivered quickly. The parcel was well secured. Very serious company!
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A
Rating: 5 out of 5
Good site and quality products. Also great after sales service! If you have any questions or concerns they respond immediately and go out of their way to satisfy you!
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A
Rating: 5 out of 5
I can't really remember, but I had no trouble finding what I wanted, that's the main thing.
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A
Rating: 5 out of 5
good communication with the company, whether on the phone or by instant messaging! very satisfied with my order, which came out of the catalog: antique laguiole with XC75 blade.
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A
Rating: 5 out of 5
Great art !!!!!
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V
Rating: 5 out of 5
Fast delivery despite engraving, contact regarding delivery by email in German. Quality & design of the knives very good
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A
Rating: 5 out of 5
Gift voucher received very quickly and on time
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A
Rating: 5 out of 5
Very satisfied with the product, there was a stock problem but the service was very responsive to get my product quickly. Thanks again.
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V
Rating: 5 out of 5
Very good and courteous service.
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V
Rating: 4 out of 5
Das Messer wurde geliefert-sehr schöne handwerkliche Arbeit.
Übersetzungsfehler bei Angabe der Lieferfrist.Angegeben wurde 10-14 Stunden statt 10-14 Tage.
Übersetzungsfehler bei Angabe der Lieferfrist.Angegeben wurde 10-14 Stunden statt 10-14 Tage.
V
Rating: 5 out of 5
The order, delivery and quality of the knives are just great! I will surprise my good friends with high-quality Christmas presents!
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A
Rating: 5 out of 5
Very attentive customer service, everything went like clockwork!
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V
Rating: 5 out of 5
Perfect communication, excellent quality and very fast delivery. Very happy with all the process from start to finish. Highly recommended!
A
Rating: 5 out of 5
easy navigation, fast and direct access to all information
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A
Rating: 5 out of 5
EXCELLENT AND VERY FAST
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A
Rating: 5 out of 5
No worries
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A
Rating: 5 out of 5
The site is clear. Unobstructed delivery. Great customer service. Would recommend.
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A
Rating: 5 out of 5
easy-to-navigate site; simple to order
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A
Rating: 5 out of 5
good delivery and very nice product and thank you for the ,little surprise in the package
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A
Rating: 5 out of 5
Very nice knife. Order and delivery ok.
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A
Rating: 5 out of 5
Very fluid and perfectly functional site.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
very nice knife . I will renew experience
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A
Rating: 5 out of 5
The product selection site is well designed. The description of the object is precise and the photos are important in the choice of the composition of the knife (color of the handle, aspect of the blade...).
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V
Rating: 5 out of 5
The website is not easy to use (not very clear) but you can find everything you need. Unfortunately, the catalogs are also available as pdf files, which makes it easier to get an overview.
The knives and the service are an absolute dream. I only ordered 2 steak knives with the wooden handles I wanted and I received the order confirmation without delay. After a relatively fast delivery after 10 days (in Corona times!) I was delighted with the great knives, extremely finely crafted and polished. The knives have a good usable sharpness. I bring in the shaving sharpness by honing them. This was definitely not my last purchase from loyale.com. Thank you very much! Stay healthy!
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The knives and the service are an absolute dream. I only ordered 2 steak knives with the wooden handles I wanted and I received the order confirmation without delay. After a relatively fast delivery after 10 days (in Corona times!) I was delighted with the great knives, extremely finely crafted and polished. The knives have a good usable sharpness. I bring in the shaving sharpness by honing them. This was definitely not my last purchase from loyale.com. Thank you very much! Stay healthy!
V
Rating: 5 out of 5
Best performance to order with the highest level of service, inspiring with added value
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A
Rating: 5 out of 5
I am very satisfied with the knives I have received. The engraving of the 4 first names is discreet and superb. The site is easy to use and the delivery is fast, so thank you.
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