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Rating: 5 out of 5
very well.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 3, 4 and 5 stars
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Rating: 5 out of 5
Fast, efficient service.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
I am very satisfied. My order was processed very quickly, just as I expected when I placed my order. Excellent quality of the parcel, of the delivery and very serious follow-up reassuring by email. I am very satisfied.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good quality knife, I wouldn't hesitate to buy more.
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A
Rating: 5 out of 5
Easy navigation except for one point. Good communication, delivery on schedule
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A
Rating: 5 out of 5
top stone for knife sharpening
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A
Rating: 5 out of 5
Magnificent products and impeccable order processing.
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A
Rating: 5 out of 5
French quality at a good price, too bad the soft case isn't included.
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A
Rating: 5 out of 5
Quality work, professionalism. Wide range of customization options
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A
Rating: 5 out of 5
Very satisfied with my order, the site, the product, extremely well packaged.
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A
Rating: 5 out of 5
Very clear website, simple and easy to navigate. The order was filled quickly and delivery was on time.
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V
Rating: 5 out of 5
Good range of great products, and easy to use website.
A
Rating: 5 out of 5
Good service, satisfied with the personalized knife!
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A
Rating: 4 out of 5
Very satisfied overall, after ordering I received an email telling me that the product was not available for 15 days! Ouch, a birthday gift planned for the following weekend.
I called the store and a very nice person found a model in stock.
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I called the store and a very nice person found a model in stock.
A
Rating: 5 out of 5
Very satisfied, fast delivery, very nice knife! Really happy with our order
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A
Rating: 5 out of 5
fine
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A
Rating: 4 out of 5
It's easy to find the knife you're looking for.
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Good.
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Rating: 5 out of 5
After visiting your Laguiole factory this summer, we decided to purchase one of your knives for one of our grandsons. We are fully satisfied with both the product and your overall service. I recommend your business to potential buyers. Thank you for everything, we still have purchases to make from your establishment in the years to come, and it will be with the same pleasure, I'm sure.cordialement Charles Daniel Giraredclos
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A
Rating: 5 out of 5
Perfect in every way, very good advice via chat, very satisfied, as always.
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A
Rating: 5 out of 5
A well-designed website for knife collectors. The site offers several ranges of knives. It's easy to spend hours researching the knives you want in your collection of Laguiole knives.
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A
Rating: 5 out of 5
The site is pretty clear, and the chat help is top-notch.
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Rating: 5 out of 5
Bonjour, félicitations pour la qualité de l'emballage, et l'acceuil téléphonique personne a l'écoute du client, merci .bien cordialement Claudine Goupy
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A
Rating: 5 out of 5
After consulting the website, my account creation was problematic. But thanks to the chat, the problem was solved. So I was able to order 2 knives. Delivery was quick, except that colisimo delivered directly to the letterbox, contrary to what the e-mail told me. I didn't mind, on the contrary. I would like to congratulate you on the packaging. Excellent. The knives correspond to the description. In short, it's PERFECT... Thank you. Just one small question. Why aren't the engravings on the two blades identical?
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A
Rating: 5 out of 5
Very well designed site
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A
Rating: 5 out of 5
The only problem is entering the delivery address when it's different from the billing address. Perfect for the rest
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A
Rating: 5 out of 5
Very good, I recommend!
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A
Rating: 5 out of 5
As I couldn't find the product I was looking for on the website, I contacted the company who were very reactive and I was able to buy the product I wanted.
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A
Rating: 5 out of 5
everything is perfect
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Rating: 5 out of 5
perfect from start to finish, I love my knife.
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A
Rating: 5 out of 5
Even more choice, and we're perfectly guided in our choice. The redesign of the site is a very good thing, even if it was already very good before.
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V
Rating: 5 out of 5
I received the sommelier knife (olive wood handle) I ordered today. The order went smoothly, I had very nice contacts in France and the quality is excellent.
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A
Rating: 5 out of 5
Received quickly. Beautifully made and conforms to my order. Thank you very much.
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A
Rating: 5 out of 5
Ordering via the site is fairly easy, and Lilian's immediate availability online to answer any questions helped me narrow down my choice of Laguiole and engraving. Fast delivery.
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A
Rating: 5 out of 5
Fine
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Rating: 5 out of 5
Very good site, staff who respond quickly to questions and do their best to meet expectations.
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