Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 27/03/2018 à 18h25 following a purchase from 16/03/2018

I recommend it because everything is well explained and very intuitive! The knives are top quality

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Acheteur Vérifié

Published on 25/03/2018 à 14h19 following a purchase from 13/03/2018

Description, reliability, delivery times... nothing to say. Years between purchases sometimes, on site and online. Bravo, serious!

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Acheteur Vérifié

Published on 24/03/2018 à 19h39 following a purchase from 20/03/2018

Top delivery and packaging

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Acheteur Vérifié

Published on 23/03/2018 à 17h19 following a purchase from 17/03/2018

I have not seen the knives yet, they are gifts, but the shipment was perfect, very careful packaging, very fast delivery by La Poste.

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Acheteur Vérifié

Published on 23/03/2018 à 12h50 following a purchase from 16/03/2018

Order received quickly, well packaged and as expected. Very pleased.

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Verifizierter Käufer

Published on 23/03/2018 à 09h10 following a purchase from 07/03/2018

A very informative and lovingly designed website for friends of high-quality French pocket knives.

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Acheteur Vérifié

Published on 21/03/2018 à 07h57 following a purchase from 14/03/2018

Fine

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Acheteur Vérifié

Published on 21/03/2018 à 07h57 following a purchase from 11/03/2018

Good and fast

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Acheteur Vérifié

Published on 20/03/2018 à 18h05 following a purchase from 15/03/2018

After making a purchase in store, I placed several orders on the site. Each time, I'm more than satisfied with the navigation on the site, the explanations on the products, the management of the order and the delivery in a very short time. Well done.

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Acheteur Vérifié

Published on 20/03/2018 à 12h39 following a purchase from 13/03/2018

Very good realization

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Acheteur Vérifié

Published on 19/03/2018 à 18h47 following a purchase from 14/03/2018

Order received quickly, very careful packaging, very serious site to recommend.

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Acheteur Vérifié

Published on 19/03/2018 à 11h59 following a purchase from 06/03/2018

Perfect, quality knife. I am very satisfied with my order and with the early delivery. I would order from the site again.

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Acheteur Vérifié

Published on 19/03/2018 à 10h53 following a purchase from 28/02/2018

Knife with engraving received within 10 days. Good finish.

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Acheteur Vérifié

Published on 18/03/2018 à 12h53 following a purchase from 12/03/2018

Very serious and kind!

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Acheteur Vérifié

Published on 16/03/2018 à 20h27 following a purchase from 09/03/2018

very happy and great service, I recommend beautiful knife correct price and super fast shipping. cordially 1056 LUC

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Acheteur Vérifié

Published on 16/03/2018 à 15h15 following a purchase from 06/03/2018

Superb

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Acheteur Vérifié

Published on 15/03/2018 à 16h32 following a purchase from 18/02/2018

I'm happy with the site, the payment....and especially the knife.

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Acheteur Vérifié

Published on 15/03/2018 à 07h09 following a purchase from 03/03/2018

Gift for my grandson: received impeccably on time, beautiful knife, he's delighted!

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Acheteur Vérifié

Published on 12/03/2018 à 19h17 following a purchase from 07/03/2018

To say that you can have your order delivered by chronopost the next day before 1pm, at €26.10 for postage, and to have it arrive two days later is very disappointing! All because it takes you 1.5 days to get to the post office... Give your customers the right information! This is unacceptable!

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Response from Coutellerie de Laguiole Honoré Durand Published on 14/03/2018

Mr Joubert, I would like to thank you for your opinion and rating; as I explained to you during our various email exchanges well before your opinion and rating, you placed the order at 11.01 am; the Post Office leaves our house, which is in the countryside, at 2.50 pm.
It is clearly and explicitly indicated that "if you have a precise date to respect, we advise you to take an additional margin of 1 day and to indicate it to us either by e-mail ([email protected]) or at the time of the order (box "Comments")" which you did not do. The parcel left the day after you placed your order. This is why your request for reimbursement of the full Chronopost cost was refused, quite rightly I believe. I remain at your entire disposal, Sincerely Honoré DURAND

Acheteur Vérifié

Published on 11/03/2018 à 16h11 following a purchase from 01/03/2018

Ordered a stainless steel knife with forged beehive and deer antler handle.Superb.

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Acheteur Vérifié

Published on 07/03/2018 à 13h40 following a purchase from 11/02/2018

Very good lots of choice

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Verified Purchaser

Published on 06/03/2018 à 19h20 following a purchase from 18/02/2018

Exactly as promised, very efficient with no hassles, prompt response to queries and very quick shipping to Australia

Acheteur Vérifié

Published on 06/03/2018 à 12h22 following a purchase from 01/03/2018

Really super professional in handling the order. He calls us if he has any doubts. And above all, the quality is spot on.

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Acheteur Vérifié

Published on 05/03/2018 à 12h35 following a purchase from 28/02/2018

Very fast delivery by collissimo.

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Acheteur Vérifié

Published on 05/03/2018 à 12h33 following a purchase from 21/02/2018

Very attentive to customer needs.

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Verifizierter Käufer

Published on 04/03/2018 à 15h44 following a purchase from 17/02/2018

The online ordering via the webshop could be improved. The knives themselves are excellent and well worth the money.

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Acheteur Vérifié

Published on 03/03/2018 à 13h11 following a purchase from 25/02/2018

I recommend this very good site. Excellent order tracking and very responsive after-sales service. The quality has been the same for years. Fast and accurate shipping. Thank you very much.

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Verifizierter Käufer

Published on 03/03/2018 à 12h04 following a purchase from 22/02/2018

Somewhat difficult for German translation.

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Acheteur Vérifié

Published on 02/03/2018 à 23h51 following a purchase from 17/02/2018

SUPERB KNIFE DELIVERED VERY QUICKLY TO BE RECOMMENDED

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Acheteur Vérifié

Published on 26/02/2018 à 21h47 following a purchase from 17/02/2018

Perfect, fast delivery, high-quality knife

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Acheteur Vérifié

Published on 26/02/2018 à 16h36 following a purchase from 11/02/2018

Very well satisfied

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Verifizierter Käufer

Published on 25/02/2018 à 10h09 following a purchase from 04/02/2018

Very good and informative

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Acheteur Vérifié

Published on 25/02/2018 à 07h00 following a purchase from 10/02/2018

Very serious company and exceptional quality of the knife received.

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Acheteur Vérifié

Published on 23/02/2018 à 17h28 following a purchase from 15/02/2018

I was very satisfied with my order and very good follow-up thank you Jacques KLUN

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Acheteur Vérifié

Published on 23/02/2018 à 12h43 following a purchase from 17/02/2018

Order as requested.

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Acheteur Vérifié

Published on 23/02/2018 à 12h31 following a purchase from 18/02/2018

Very happy with the service, fast delivery and very careful packaging.

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Acheteur Vérifié

Published on 20/02/2018 à 15h47 following a purchase from 14/02/2018

I love your knives you are serious and I am a big fan of your knives remarkable quality I already have 3 and I do not intend to stop there. I have already had the opportunity to come to you during a stay for work in your beautiful region soon for my next order.

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Acheteur Vérifié

Published on 20/02/2018 à 14h08 following a purchase from 15/02/2018

Perfect, quality service, order shipped very quickly, careful packaging, I recommend without any problem and attention ...... a real laguiole is made in Laguiole, Aveyron !!!!

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Acheteur Vérifié

Published on 19/02/2018 à 17h03 following a purchase from 13/02/2018

very professional.

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Acheteur Vérifié

Published on 19/02/2018 à 11h43 following a purchase from 13/02/2018

Everything was fine, the knife is excellent.

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