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A
Rating: 4 out of 5
Clear, well-detailed site.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
ok !!!
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A
Rating: 4 out of 5
very good for searching references with filters but a little slow to update filters
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A
Rating: 3 out of 5
we're talking about the site, not the retailer and his products. not very user-friendly site, imprecise searches, different results with the same criteria!
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A
Rating: 4 out of 5
Fast, compliant, nothing to complain about, it's great!
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A
Rating: 3 out of 5
No opinion, very satisfied so far but this time the delivery is slow ...... Could you please look at this problem, I am neither sender nor receiver and this is a surprise ... Thank you. JGQB.
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A
Rating: 4 out of 5
It wasn't exactly what I ordered, but that's okay...
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your opinion and your message; do not hesitate to come back to me as it has never happened to us to deliver something other than what was ordered. Please send me a photo of the knife received around [email protected] so that I can compare it with your order. I thank you in advance and remain at your disposal. Sincerely Honoré Durand
A
Rating: 4 out of 5
Attractive, serious, quality products and clear explanations for his choice
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A
Rating: 4 out of 5
Very nice knife, I don't regret my choice, nice work.
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A
Rating: 4 out of 5
Very good service
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A
Rating: 4 out of 5
Very good, very high quality products but too much polluting packaging for a postal shipment.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your opinion; I take good note of your criticism of our packaging, but I'm a little surprised by it because our customers are usually delighted with our packages, which are highly resistant to potential theft during postal transport.
Please also note that a shipment to Reunion Island, as in your case, obliges us to use oversized packaging (which is what you should be criticizing) that can support the Post Office label with three copies of the invoices and four copies of the customs declaration; this "administrative customs documentation" effectively imposes on us an oversized volume of cardboard in relation to the continuous shipment. Finally, the parcel contained a natural stone whetstone which can break on impact (we therefore prefer a well-protected parcel). I hope you enjoy using your knife. Yours sincerely Honoré DURAND
Please also note that a shipment to Reunion Island, as in your case, obliges us to use oversized packaging (which is what you should be criticizing) that can support the Post Office label with three copies of the invoices and four copies of the customs declaration; this "administrative customs documentation" effectively imposes on us an oversized volume of cardboard in relation to the continuous shipment. Finally, the parcel contained a natural stone whetstone which can break on impact (we therefore prefer a well-protected parcel). I hope you enjoy using your knife. Yours sincerely Honoré DURAND
V
Rating: 4 out of 5
The translation could be a little better. Very informative site, clearly laid out with lots of product photos.
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V
Rating: 4 out of 5
I would give it 5 stars if the product had been in stock as described on the website.
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V
Rating: 4 out of 5
Shipping was fast, website is very nice. back spring was bent and bee was not centered on the spring. Both were easily fixed.
V
Rating: 4 out of 5
Unfortunately, it is not possible to customize a knife on the website.
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A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
good, but can do better with the packaging and container!
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A
Rating: 4 out of 5
Beautiful knife, too bad it's not already sharpened.
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A
Rating: 4 out of 5
Intuitive
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A
Rating: 4 out of 5
very good site, but lacks a bit of choice for folding knives
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A
Rating: 4 out of 5
site quite complete, accurate and beautiful photos . salutations
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A
Rating: 4 out of 5
CLEAR...
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A
Rating: 4 out of 5
Easy knife selection. The shopping cart/payment section could do with a little more presentation and clarity. The wording of the engraving was not passed on either - (they called me to find out what I wanted engraved).
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A
Rating: 4 out of 5
Good but difficult to choose as many slight variations .very good products
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A
Rating: 3 out of 5
Finishing ok, knife received quickly but: - need to sharpen the knife as soon as I receive it... !
- On the site, the "chiseling by hand" is transformed into chiseling with a grinder on the invoice...
- the forged bee is made with a press and the excess metal is rather badly removed - the knife closes badly Nevertheless the final finish is very good except for the bee... but a few points need to be revised, for less than 230 euros I would have hoped to have chiselled with a chisel ??!!! As indicated on the site, and a better-finished bee.
My opinion is mixed, but it's still a very nice object, and I hope it helps you.
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- On the site, the "chiseling by hand" is transformed into chiseling with a grinder on the invoice...
- the forged bee is made with a press and the excess metal is rather badly removed - the knife closes badly Nevertheless the final finish is very good except for the bee... but a few points need to be revised, for less than 230 euros I would have hoped to have chiselled with a chisel ??!!! As indicated on the site, and a better-finished bee.
My opinion is mixed, but it's still a very nice object, and I hope it helps you.
V
Rating: 4 out of 5
Simply superb. It just needs more sample photos for all the variations and possibilities.
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A
Rating: 4 out of 5
Fast delivery and neat parcel
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A
Rating: 4 out of 5
R A S
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A
Rating: 4 out of 5
Well done and easy to use
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V
Rating: 4 out of 5
The homepage is ok, but the navigation and sorting could be improved. (I wanted to find my product again the day after ordering, which was not easy)
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A
Rating: 4 out of 5
I think the photos could be better
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A
Rating: 4 out of 5
Two months is too long a wait, even for a limited edition.
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V
Rating: 3 out of 5
The German translation is sometimes unusual, especially during the ordering process.
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A
Rating: 4 out of 5
It's great, I just wish I could have virtually visualized my choice before buying.
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A
Rating: 4 out of 5
excellent ordering service and fast delivery
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A
Rating: 4 out of 5
The "Laguiole" folding knives offered by Honoré Durand are of excellent quality, the choice is wide and everyone will find THE knife of their choice (a "must have"). The site is pleasant and well illustrated, however the navigation seems to me could be improved, especially in the case of an optional choice when ordering. I also appreciated the related aspects around the Laguiole (historical, regional, use, ...).
Best regards JC./.
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Best regards JC./.
A
Rating: 4 out of 5
First of all, I must congratulate you on the packaging of the order which was particularly well cared for and totally protected the parcel. The set of knives is really what I wanted. On the other hand, I am a little disappointed by the box containing the knives, the finish of the wood is not very noble. For the next order I hope to have a more polished box. Yours faithfully, Christine Laloyer.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mrs Laloyer, Thank you for your review and your rating; we have taken your comment into account and we are aware of it. These boxes are made locally (i.e. in France) and it's not easy to find quality boxes "made in France" at a reasonable and acceptable price. But we're working on it, and in a few months we should have a new box model to offer. I wish you all the best for the future and thank you for your loyalty. Honoré Durand
A
Rating: 3 out of 5
to choose the right model of knife. I'm disappointed with the size. Can I change? I haven't used this material yet. I'd like a shorter, lighter knife. Thank you for your reply. Roger Herrera
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A
Rating: 4 out of 5
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