Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié

Published on 15/03/2018 à 16h32 following a purchase from 18/02/2018

I'm happy with the site, the payment....and especially the knife.

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Acheteur Vérifié

Published on 15/03/2018 à 07h09 following a purchase from 03/03/2018

Gift for my grandson: received impeccably on time, beautiful knife, he's delighted!

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Acheteur Vérifié

Published on 12/03/2018 à 19h17 following a purchase from 07/03/2018

To say that you can have your order delivered by chronopost the next day before 1pm, at €26.10 for postage, and to have it arrive two days later is very disappointing! All because it takes you 1.5 days to get to the post office... Give your customers the right information! This is unacceptable!

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Response from Coutellerie de Laguiole Honoré Durand Published on 14/03/2018

Mr Joubert, I would like to thank you for your opinion and rating; as I explained to you during our various email exchanges well before your opinion and rating, you placed the order at 11.01 am; the Post Office leaves our house, which is in the countryside, at 2.50 pm.
It is clearly and explicitly indicated that "if you have a precise date to respect, we advise you to take an additional margin of 1 day and to indicate it to us either by e-mail ([email protected]) or at the time of the order (box "Comments")" which you did not do. The parcel left the day after you placed your order. This is why your request for reimbursement of the full Chronopost cost was refused, quite rightly I believe. I remain at your entire disposal, Sincerely Honoré DURAND

Acheteur Vérifié

Published on 11/03/2018 à 16h11 following a purchase from 01/03/2018

Ordered a stainless steel knife with forged beehive and deer antler handle.Superb.

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Acheteur Vérifié

Published on 07/03/2018 à 13h40 following a purchase from 11/02/2018

Very good lots of choice

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Verified Purchaser

Published on 06/03/2018 à 19h20 following a purchase from 18/02/2018

Exactly as promised, very efficient with no hassles, prompt response to queries and very quick shipping to Australia

Acheteur Vérifié

Published on 06/03/2018 à 12h22 following a purchase from 01/03/2018

Really super professional in handling the order. He calls us if he has any doubts. And above all, the quality is spot on.

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Acheteur Vérifié

Published on 05/03/2018 à 12h35 following a purchase from 28/02/2018

Very fast delivery by collissimo.

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Acheteur Vérifié

Published on 05/03/2018 à 12h33 following a purchase from 21/02/2018

Very attentive to customer needs.

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Verifizierter Käufer

Published on 04/03/2018 à 15h44 following a purchase from 17/02/2018

The online ordering via the webshop could be improved. The knives themselves are excellent and well worth the money.

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Acheteur Vérifié

Published on 03/03/2018 à 13h11 following a purchase from 25/02/2018

I recommend this very good site. Excellent order tracking and very responsive after-sales service. The quality has been the same for years. Fast and accurate shipping. Thank you very much.

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Verifizierter Käufer

Published on 03/03/2018 à 12h04 following a purchase from 22/02/2018

Somewhat difficult for German translation.

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Acheteur Vérifié

Published on 02/03/2018 à 23h51 following a purchase from 17/02/2018

SUPERB KNIFE DELIVERED VERY QUICKLY TO BE RECOMMENDED

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Acheteur Vérifié

Published on 26/02/2018 à 21h47 following a purchase from 17/02/2018

Perfect, fast delivery, high-quality knife

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Acheteur Vérifié

Published on 26/02/2018 à 16h36 following a purchase from 11/02/2018

Very well satisfied

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Verifizierter Käufer

Published on 25/02/2018 à 10h09 following a purchase from 04/02/2018

Very good and informative

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Acheteur Vérifié

Published on 25/02/2018 à 07h00 following a purchase from 10/02/2018

Very serious company and exceptional quality of the knife received.

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Acheteur Vérifié

Published on 23/02/2018 à 17h28 following a purchase from 15/02/2018

I was very satisfied with my order and very good follow-up thank you Jacques KLUN

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Acheteur Vérifié

Published on 23/02/2018 à 12h43 following a purchase from 17/02/2018

Order as requested.

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Acheteur Vérifié

Published on 23/02/2018 à 12h31 following a purchase from 18/02/2018

Very happy with the service, fast delivery and very careful packaging.

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Acheteur Vérifié

Published on 20/02/2018 à 15h47 following a purchase from 14/02/2018

I love your knives you are serious and I am a big fan of your knives remarkable quality I already have 3 and I do not intend to stop there. I have already had the opportunity to come to you during a stay for work in your beautiful region soon for my next order.

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Acheteur Vérifié

Published on 20/02/2018 à 14h08 following a purchase from 15/02/2018

Perfect, quality service, order shipped very quickly, careful packaging, I recommend without any problem and attention ...... a real laguiole is made in Laguiole, Aveyron !!!!

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Acheteur Vérifié

Published on 19/02/2018 à 17h03 following a purchase from 13/02/2018

very professional.

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Acheteur Vérifié

Published on 19/02/2018 à 11h43 following a purchase from 13/02/2018

Everything was fine, the knife is excellent.

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Acheteur Vérifié

Published on 16/02/2018 à 20h18 following a purchase from 11/02/2018

It is super beautiful and exc Quality. Delivery very fast I recommend to all

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Verifizierter Käufer

Published on 15/02/2018 à 12h10 following a purchase from 06/02/2018

Super fast service just like on site. We were served brilliantly and time was taken. These knives are for life, which is why we rarely have this experience. If we are in the area, we will gladly come back to browse through this brilliant exhibition. Thank you ***** Eduard Stiefelhagen

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Acheteur Vérifié

Published on 14/02/2018 à 04h43 following a purchase from 04/02/2018

If you want an exceptional knife - this is the site to order from - a very serious company that loves tradition - thank you.

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Acheteur Vérifié

Published on 13/02/2018 à 12h35 following a purchase from 06/02/2018

everything was perfect speed of delivery perfect engraving we see the competence of this house i think to order again this summer for a birthday

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Acheteur Vérifié

Published on 12/02/2018 à 19h29 following a purchase from 05/02/2018

I would recommend this very serious site. Well-packaged and well-kept parcel Good attention to detail, which is very important for the customer.

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Acheteur Vérifié

Published on 12/02/2018 à 18h52 following a purchase from 07/02/2018

Super! Very nice product! Very fast! Efficient!

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Acheteur Vérifié

Published on 12/02/2018 à 13h32 following a purchase from 05/02/2018

fast, correct service

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Acheteur Vérifié

Published on 12/02/2018 à 12h52 following a purchase from 01/02/2018

Super

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Acheteur Vérifié

Published on 10/02/2018 à 08h24 following a purchase from 24/01/2018

Third order is as satisfied as ever, high quality product (a traditional Aubrac with ebony handle) and reliable delivery.

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Acheteur Vérifié

Published on 09/02/2018 à 14h38 following a purchase from 01/02/2018

second purchase always very beautiful knife for gift .....person very happy for the quality and the delivery thank you for the second time

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Verifizierter Käufer

Published on 08/02/2018 à 12h29 following a purchase from 25/01/2018

Fast and correct processing

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Acheteur Vérifié

Published on 05/02/2018 à 15h15 following a purchase from 27/01/2018

Professionalism, product quality, choice

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Acheteur Vérifié

Published on 05/02/2018 à 13h39 following a purchase from 30/01/2018

very good product and very well packaged

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Verifizierter Käufer

Published on 04/02/2018 à 15h12 following a purchase from 25/01/2018

Good support, quick answers, very personable.

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Acheteur Vérifié

Published on 03/02/2018 à 19h01 following a purchase from 26/01/2018

Very nice site. Quality items! Already equipped for myself, I ordered an item for my girlfriend and I'm sure she won't be disappointed;

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Acheteur Vérifié

Published on 03/02/2018 à 12h35 following a purchase from 28/01/2018

clear easy to use direct and precise

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