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A
Rating: 5 out of 5
Very good workmanship and fast delivery Perfect
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
It wasn't exactly what I ordered, but that's okay...
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your opinion and your message; do not hesitate to come back to me as it has never happened to us to deliver something other than what was ordered. Please send me a photo of the knife received around [email protected] so that I can compare it with your order. I thank you in advance and remain at your disposal. Sincerely Honoré Durand
A
Rating: 5 out of 5
Super and express delivery at the top with the knife that meets my expectations for me nothing to change cordially !
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A
Rating: 5 out of 5
Very satisfied
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V
Rating: 5 out of 5
Very fast delivery and prompt response to my questions!!!
Thank you!
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Thank you!
A
Rating: 5 out of 5
Well-designed, clear and informative site. You know what you're buying. Quality products and fast delivery in outstanding packaging.
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A
Rating: 5 out of 5
fantastic job
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A
Rating: 5 out of 5
excellent performance
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A
Rating: 5 out of 5
internet order on thursday. on friday, the knife wasn't immediately available, so I didn't have to wait. the sales department offered me the same item in superior quality under identical conditions, which I accepted and received at my home on tuesday morning. speed, respect for the customer, top service and what's more, a great knife!
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A
Rating: 5 out of 5
Fast delivery and product conforms.
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V
Rating: 5 out of 5
clear; quick response
A
Rating: 4 out of 5
Attractive, serious, quality products and clear explanations for his choice
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A
Rating: 4 out of 5
Very nice knife, I don't regret my choice, nice work.
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A
Rating: 5 out of 5
PRODUCT DELIVERED AS ORDERED AND RECEIVED ON TIME
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A
Rating: 5 out of 5
High-quality knives. Small variations between two knives give them the charm of handcrafted products. A well-designed, clear, informative website that makes you want to recommend them.
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A
Rating: 4 out of 5
Very good service
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A
Rating: 4 out of 5
Very good, very high quality products but too much polluting packaging for a postal shipment.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your opinion; I take good note of your criticism of our packaging, but I'm a little surprised by it because our customers are usually delighted with our packages, which are highly resistant to potential theft during postal transport.
Please also note that a shipment to Reunion Island, as in your case, obliges us to use oversized packaging (which is what you should be criticizing) that can support the Post Office label with three copies of the invoices and four copies of the customs declaration; this "administrative customs documentation" effectively imposes on us an oversized volume of cardboard in relation to the continuous shipment. Finally, the parcel contained a natural stone whetstone which can break on impact (we therefore prefer a well-protected parcel). I hope you enjoy using your knife. Yours sincerely Honoré DURAND
Please also note that a shipment to Reunion Island, as in your case, obliges us to use oversized packaging (which is what you should be criticizing) that can support the Post Office label with three copies of the invoices and four copies of the customs declaration; this "administrative customs documentation" effectively imposes on us an oversized volume of cardboard in relation to the continuous shipment. Finally, the parcel contained a natural stone whetstone which can break on impact (we therefore prefer a well-protected parcel). I hope you enjoy using your knife. Yours sincerely Honoré DURAND
A
Rating: 5 out of 5
Efficient
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A
Rating: 5 out of 5
Fast shipping, very well packaged
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A
Rating: 5 out of 5
I am very satisfied with my product and delivery. Thank you.
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A
Rating: 5 out of 5
excellent work, on-time delivery, very secure shipping. Houses to recommend without hesitation. The work deserves all the praise. Bravo to your craftsmen who produce this beautiful work.
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A
Rating: 5 out of 5
very good, fast delivery, nice knife
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A
Rating: 5 out of 5
Clear site
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V
Rating: 5 out of 5
Very clear ordering options... everything is easy to find.
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A
Rating: 5 out of 5
Great quality of work and true professionalism I was informed of the production time for my order, and it was respected The result is up to my expectations, well done.
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A
Rating: 5 out of 5
Pleasant website, simple order taking, easy access to parcel delivery, speed and efficiency.
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V
Rating: 4 out of 5
The translation could be a little better. Very informative site, clearly laid out with lots of product photos.
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A
Rating: 5 out of 5
very careful, fast shipping, perfect packaging
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A
Rating: 5 out of 5
The site is easy to use, and the advantage is that you can pay online or by sending a cheque. Very few sites offer this alternative. The product is, as usual, perfect.
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A
Rating: 5 out of 5
Hello, this isn't the first order I've placed on the site, either for family, friends or myself. These knives belong not only to the AVEYRON but also to FRANCE.
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V
Rating: 5 out of 5
Took very good care of my order and my wishes.
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A
Rating: 5 out of 5
Very nice knife, fast delivery, very satisfied.
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A
Rating: 5 out of 5
to recommend
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A
Rating: 5 out of 5
Very detailed, it's sometimes hard to find your way around, but if you take the time. I had bought a layole during a visit to the workshops and was able to find the same ones to complete my service.
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V
Rating: 4 out of 5
I would give it 5 stars if the product had been in stock as described on the website.
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A
Rating: 5 out of 5
very serious site the knife ordered meets my expectations perfectly and was delivered in a very short time, I recommend this site the knives are very beautiful
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A
Rating: 5 out of 5
This was my tenth order. Always impeccable. Perfect finish. Very high quality products made in France.
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V
Rating: 4 out of 5
Shipping was fast, website is very nice. back spring was bent and bee was not centered on the spring. Both were easily fixed.
V
Rating: 5 out of 5
successful and functional website
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A
Rating: 5 out of 5
very well finished product the quality is breathable a very nice knife received by Chronopost quickly hyper well packed.everything impecc I recommend this establishment.
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