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V
Rating: 5 out of 5
Good support, quick answers, very personable.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 1 and 5 stars
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Rating: 5 out of 5
Very nice site. Quality items! Already equipped for myself, I ordered an item for my girlfriend and I'm sure she won't be disappointed;
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Rating: 5 out of 5
clear easy to use direct and precise
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Rating: 5 out of 5
Clear and detailed information. No unpleasant surprises. I'm very satisfied.
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V
Rating: 5 out of 5
Serious
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A
Rating: 5 out of 5
simple but effective, delivery on time, perfect
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Rating: 5 out of 5
A customer for over 30 years, I recommend LAGUIOLE quality!
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V
Rating: 5 out of 5
very informative, very detailed, very comprehensive
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Rating: 5 out of 5
Hello, I ordered for the 2nd time a Laguiole kit to assemble. Very good parts of excellent quality compared to other sites where I had already ordered. For me, it remains an essential reference and I highly recommend it to those who want to start making their own Laguiole knife. You can see the know-how and seriousness + good communication. The little extra I would have liked would have been a spring with a forged fly as an additional choice, but well, I'm quibbling, with already 6 Laguiole knives that I've already assembled with parts from other regions, my Lag H. Durand remains, by far, the best and my favorite, and soon my 2nd I can't wait to see it finished. Bravo to you Mr. Durand and thank you.
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Rating: 5 out of 5
Perfect service, deadlines met, serious work and good site, I recommend
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good package fast recovery
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Rating: 5 out of 5
Efficient team Fast delivery Perfect packaging
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Rating: 5 out of 5
Excellent. Quality equipment that will replace the same product purchased in 1970.
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Rating: 5 out of 5
website well done parcel well packed
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Rating: 5 out of 5
A site that reflects the reality of the products. Quality service, very professional. A pleasure...
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Rating: 5 out of 5
Very nice knife, great work. Fast and careful shipping. I recommend it.
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Rating: 5 out of 5
Order very well packaged and fast delivery. Thank you very much!
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Rating: 5 out of 5
Excellent service!
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Rating: 5 out of 5
Quality product...perfect packaging...delivery by registered post within normal time limits.
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend
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V
Rating: 5 out of 5
Good presentation of the catalog, good workmanship of the product, correct purchase processing paired with very fast delivery
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V
Rating: 5 out of 5
Clear and easy to use for orders
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Rating: 5 out of 5
Very serious house second order that I make very satisfied
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Rating: 5 out of 5
Glad to see the real laguiole knife hasn't disoaru
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Rating: 5 out of 5
Very clear and important information
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Rating: 5 out of 5
Very good service
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Rating: 5 out of 5
Very good quality product
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V
Rating: 5 out of 5
Super quick delivery. I bought a gift for delivery to Japan and it was delvered in 4 days. One suggestion: They could work to reduce the shipping charges.
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs. Chong san,
Thank you for your message and compliments that made us happy.
With regard to your remark on shipping costs, we depend on the prices of carriers that we defer without mark-up.
In your case, the weight of the parcel and the destination means that the shipping costs are relatively high effectively.
Today, the French carrier "La Poste" is one of the most reliable and cheapest that we can offer.
Allow us to wish you a very happy new year.
Honoré DURAND
Thank you for your message and compliments that made us happy.
With regard to your remark on shipping costs, we depend on the prices of carriers that we defer without mark-up.
In your case, the weight of the parcel and the destination means that the shipping costs are relatively high effectively.
Today, the French carrier "La Poste" is one of the most reliable and cheapest that we can offer.
Allow us to wish you a very happy new year.
Honoré DURAND
V
Rating: 5 out of 5
Very nice contact, no problems :-)
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Rating: 5 out of 5
Very good service and fast delivery; you keep the customer well informed. The knife and its presentation are superb!
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Rating: 5 out of 5
Very complete but not always clearly formulated
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V
Rating: 5 out of 5
Smooth process, timely delivery and very good quality! I was able to make someone very happy with it! Thank you very much!
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Rating: 5 out of 5
Very friendly and professional. Special requests are no problem, orders are direct from the factory!
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V
Rating: 5 out of 5
Shipment, payment, product, all systems running smoothly. Very good job. Thank you
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A
Rating: 5 out of 5
Apart from the delay caused by the Post Office, which failed to keep its promises, the service was professional. The best thing would have been to have the Layole in a box.
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Response from Coutellerie de Laguiole Honoré Durand
Dear Mr Cordelle, dear customer, We thank you for your review and apologize for the delay in the post. We do deliver the knives as they are when an order includes a case as our packaging does not support both items. Your thought has caught our full attention and we will think about another presentation. We wish you a very happy 2018. Honoré Durand
V
Rating: 5 out of 5
Good, clear page.
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Rating: 5 out of 5
second knife buy no problem very competent
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Rating: 5 out of 5
fast shipment and very well packaged product conforms to order
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Rating: 5 out of 5
the only snag (on our part, I think...) We wanted to have our son's first name and initial engraved, but apparently we didn't or couldn't validate our request...
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