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V
Rating: 4 out of 5
Delivery was fast
Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 2, 3 and 4 stars
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Rating: 3 out of 5
I find it a little disappointing for a company such as LAGUIOLE HONORÉ DURANT, not to have a well-made knife for everyday use for a price of around 130 euros (I bought a knife with a slight defect, a poorly-fitting bolster and a few traces of dirt on the handle), which begs the question: what's the point of buying a knife from certain professional cutlers when a chinoiserie can do the job for everyday use? I'm not a knife collector, I own a few dozen knives, I like a job well done, I have a few knives by Jean Michel CAYRON (Damascus blade), DOMINIQUE BIONDI etc ... Sincerely, M LIGORI
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Ligori, Thank you for your opinion and rating; I'm sorry about the quality problems; could you please get back to me by e-mail around [email protected] and send me some photos of the knife and the problems ("slight play defect" and "ill-fitting bolster"); as for the dirt on the handle, all our knives are meticulously hand-wiped, with our apologies for the inconvenience. I wish you a good day and remain at your entire disposal. Sincerely Honoré Durand
A
Rating: 4 out of 5
Very nice knife, despite a few flaws on the fly, for example, which are certainly due to the fact that it had to be produced a little too quickly. Apart from a few finishing errors, the product is nevertheless of very good quality!
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Rating: 4 out of 5
everything is OK, nothing to say about the merchandise...
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V
Rating: 4 out of 5
Good site, clearly structured. Good search function.
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Rating: 4 out of 5
order received promptly
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Rating: 4 out of 5
The kit is perfect, with fast shipping. However, I didn't see the gift wrapping I asked for.
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Rating: 4 out of 5
fast delivery
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Rating: 4 out of 5
Fast and accurate delivery
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Rating: 4 out of 5
Very good service, very good homepage, very good store. The translation offered from French to German or English could be better.
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Rating: 3 out of 5
My companion is happy with his knife. The only negative point is that the carbon blade (steel in fact) rusts, and I didn't know that. It's not clearly indicated on the site. Had I known, I would have ordered a stainless steel blade for 7€ more. As a result, he can't use it for every meal. It's a shame.
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Rating: 2 out of 5
THE OPENING AND CLOSING OF THE KNIFE ARE EXCESSIVELY HARD..DESPITE THE FACT THAT I TRIED TO OIL THE AXLE..I'M VERY DISAPPOINTED
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr Romero, Thank you for your review and rating. Please contact us ([email protected] or 05.65.51.50.14) so that we can look into the problem and find a solution for you. We try to find a happy medium of hardness, so that the knife can't close inadvertently, but can also close easily when you want to do so. Please note that the 11 cm model is the hardest, the firmest spring in our range. Please do not hesitate to contact me. Honoré Durand
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Rating: 4 out of 5
I am very satisfied!
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Rating: 4 out of 5
Would recommend you to others.
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Rating: 4 out of 5
The only thing missing is the delivery estimate when I ordered. I was delivered quickly, but when I ordered, nothing was specified.
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Rating: 4 out of 5
C bien et le couteau est trop beau
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Rating: 4 out of 5
Well-designed site and product as expected
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Rating: 3 out of 5
The translation program from French into German should be revised... that made the order a bit tedious.
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Rating: 3 out of 5
Nice site with enough information to make you want more; the German translation, however, is catastrophic in places and testifies to the use of foreign-language translation programs and a blatant lack of editing by German native speakers
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Rating: 4 out of 5
Very good the order is faithful to my expectations.....!
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Rating: 4 out of 5
Fast service, even if the order confirmation e-mail doesn't arrive the same day, which can be a bit worrying given the risks inherent in electronic transactions today. Once payment has been made, it would be nice to have an e-mail confirmation the same day that everything has gone smoothly.
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Rating: 4 out of 5
Superb
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Rating: 2 out of 5
Translation poor, page logic not good
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Rating: 4 out of 5
Beautiful, high-quality product. However, I would only give 4 stars because the photos show a finish that is superior and therefore more flattering than the product received.
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Rating: 4 out of 5
PERFECT!
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Rating: 4 out of 5
very user-friendly
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Rating: 4 out of 5
fast and complete lack of explanation
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Rating: 3 out of 5
the rendering of handle materials (wood and other) is not sufficiently precise (magnifying glass effect). Apart from these minor issues, all's well!
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Rating: 4 out of 5
I was very satisfied. The item corresponds exactly to the description and was delivered quickly. For German customers, however, there is the difficulty that not all texts and communication are translated into German. This could be improved.
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Response from Coutellerie de Laguiole Honoré Durand
Dear Ms. Krettenauer, Thank you very much for your opinion, which we greatly appreciated. The problem of French language announcements has been highlighted and we will resolve it as soon as possible. Happy New Year 2018 Honoré Durand
A
Rating: 4 out of 5
well
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Rating: 4 out of 5
very good site
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Rating: 3 out of 5
My only problem was the delivery email was in French , and as we live in Australia and unable to speak or read French this caused a problem
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs Philip,
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
V
Rating: 4 out of 5
The site is clearly structured and easy to navigate.
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Rating: 4 out of 5
Minor incomprehensibilities due to the translation.
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
Simple interface, custom search, wide selection, fast delivery. Nickel.
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Rating: 4 out of 5
Very nice work, I regret the marking honore durand too visible, I would have paid not to wash or for it to be lighter.
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Rating: 4 out of 5
Easy access, well-informed products
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Rating: 4 out of 5
It's easy enough to customize the knife, with a good explanation of each available option.
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Rating: 3 out of 5
The site's ergon could be improved, and especially if the knives for sale are already produced, it should be possible to see them once the material has been chosen, to appreciate the darker or lighter shades of the horn or the hues and grain of the wood.
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