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Rating: 5 out of 5
fine
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Good.
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Rating: 5 out of 5
After visiting your Laguiole factory this summer, we decided to purchase one of your knives for one of our grandsons. We are fully satisfied with both the product and your overall service. I recommend your business to potential buyers. Thank you for everything, we still have purchases to make from your establishment in the years to come, and it will be with the same pleasure, I'm sure.cordialement Charles Daniel Giraredclos
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Rating: 5 out of 5
Perfect in every way, very good advice via chat, very satisfied, as always.
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Rating: 5 out of 5
A well-designed website for knife collectors. The site offers several ranges of knives. It's easy to spend hours researching the knives you want in your collection of Laguiole knives.
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Rating: 5 out of 5
The site is pretty clear, and the chat help is top-notch.
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Rating: 5 out of 5
Bonjour, félicitations pour la qualité de l'emballage, et l'acceuil téléphonique personne a l'écoute du client, merci .bien cordialement Claudine Goupy
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Rating: 5 out of 5
After consulting the website, my account creation was problematic. But thanks to the chat, the problem was solved. So I was able to order 2 knives. Delivery was quick, except that colisimo delivered directly to the letterbox, contrary to what the e-mail told me. I didn't mind, on the contrary. I would like to congratulate you on the packaging. Excellent. The knives correspond to the description. In short, it's PERFECT... Thank you. Just one small question. Why aren't the engravings on the two blades identical?
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Rating: 5 out of 5
Very well designed site
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Rating: 5 out of 5
The only problem is entering the delivery address when it's different from the billing address. Perfect for the rest
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Rating: 5 out of 5
Very good, I recommend!
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Rating: 5 out of 5
As I couldn't find the product I was looking for on the website, I contacted the company who were very reactive and I was able to buy the product I wanted.
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Rating: 5 out of 5
everything is perfect
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Rating: 5 out of 5
perfect from start to finish, I love my knife.
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Rating: 5 out of 5
Even more choice, and we're perfectly guided in our choice. The redesign of the site is a very good thing, even if it was already very good before.
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Rating: 5 out of 5
I received the sommelier knife (olive wood handle) I ordered today. The order went smoothly, I had very nice contacts in France and the quality is excellent.
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Rating: 5 out of 5
Received quickly. Beautifully made and conforms to my order. Thank you very much.
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Rating: 5 out of 5
Ordering via the site is fairly easy, and Lilian's immediate availability online to answer any questions helped me narrow down my choice of Laguiole and engraving. Fast delivery.
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Rating: 5 out of 5
Fine
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Rating: 5 out of 5
Very good site, staff who respond quickly to questions and do their best to meet expectations.
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Rating: 5 out of 5
a very present team. the site rang and they contacted me immediately to help me place my order. i had them on the phone and i received my knife very quickly.
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Rating: 5 out of 5
Perfect, very fast delivery Ras
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Rating: 5 out of 5
fine
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Rating: 5 out of 5
Convenient for Internet ordering.
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Rating: 5 out of 5
Fast delivery and just what I expected.
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Rating: 5 out of 5
At the top!
3rd knife ordered and still very good. Received in a more than reasonable time for a personalized item. Site to recommend
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3rd knife ordered and still very good. Received in a more than reasonable time for a personalized item. Site to recommend
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Rating: 5 out of 5
What a pleasure it is to have someone to talk to in the flesh!
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Rating: 5 out of 5
Clear and precise.
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Rating: 5 out of 5
Serious house and short delivery times
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Rating: 5 out of 5
Very good sales approach. Kept me informed at every stage of my order.
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Rating: 5 out of 5
Excellent store, I recommend it to my friends and family.
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Rating: 5 out of 5
Hello, I am very happy to have ordered an item on your site. Customer service is very friendly and efficient. The delivery was quite fast, but an e-mail or sms indicating the availability of the parcel would have been welcome. My wine waiter is superb. Thank you to your team and I wish you all the best for the future.
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Rating: 5 out of 5
Dear Sir or Madam, I have never had a Laguiole knife before, as I was always a little sceptical about the individual shape. Now that I have received my order, I have changed my mind. I have found good communication in the selection of a suitable case and fast and safe postal dispatch. I was very impressed by the shape, the materials used and their workmanship. The knife feels good, has an excellent appearance and TOP quality. It exudes a high level of value. My thanks to the craftsmen who have created this product, which could be described as a work of art. If I needed a gift for a young adult or senior citizen, I would be happy to buy from you again.
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Rating: 5 out of 5
EVERYTHING WAS PERFECT, FROM NAVIGATING THE SITE TO PLACING THE ORDER TO DELIVERY.
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Rating: 5 out of 5
Very efficient service. Easy to use website and the goods arrived promptly and very well packed. Their products are beautifully crafted too. Would love to visit the shop and museum there sometime
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Rating: 5 out of 5
Really impeccable service. In addition to the website, I was able to obtain all the information I required by telephone. Their professionalism and friendliness are to be commended.
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Rating: 5 out of 5
Very well run family business with an excellent appearance and uncomplicated ordering and payment process
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Rating: 5 out of 5
very clear and detailed site.
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Rating: 5 out of 5
Manufacture and delivery of a knife that was not in stock within the agreed time (less than 15 days). Excellent work, nothing more to say.
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Rating: 5 out of 5
Perfect!
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