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V
Rating: 5 out of 5
Outstanding service as always
Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 2, 3 and 5 stars
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Rating: 5 out of 5
Shopping is your pleasure. Best regards Arthur from Poland
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Rating: 5 out of 5
Very well documented
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Rating: 5 out of 5
An appealing website with all the important details about the goods and delivery processes. I find the German translation very funny. A translation program must be running wild here. Mr. H. Durand should afford a professional translation... :-)
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Rating: 5 out of 5
like the store in Lagiole: perfect
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Rating: 5 out of 5
very well
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Rating: 5 out of 5
Fast, compliant delivery Beautiful, handcrafted product Much appreciated Perfect
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Rating: 5 out of 5
Super site, careful packaging and quality products always as good
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Rating: 5 out of 5
VERY GOOD SITE FAST DELIVERY GIFT-WRAPPED PRODUCTS. SUPER SUPER
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Rating: 5 out of 5
Super piece, my first TRUE laguiole, very fast delivery, very satisfied, thanks to the whole team.
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Rating: 5 out of 5
Perfect! I think my dad will be very happy to receive this beautiful knife engraved with his name for his 70th birthday. Order received promptly and the knife is superb. Congratulations!
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Rating: 5 out of 5
order received promptly and very well packaged! congratulations
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Rating: 5 out of 5
All ok
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Rating: 5 out of 5
Bonjour, site layole bien fait produit de qualité
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Rating: 5 out of 5
Very good selection of products. Many individual design options
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Rating: 5 out of 5
Reliable and trustworthy; And French to boot!
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Perfect for the quality of the products sold, shipping, packaging and advice, but many problems ordering from my computer, I had to order from my phone.
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Rating: 5 out of 5
order sent with gift wrapping paper, the best...thank you
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Rating: 5 out of 5
All questions are answered very clearly in advance, including of course the history of the forge and the knife.
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Rating: 5 out of 5
very good,impeccable service,careful and attentive.i recommend..........
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Rating: 5 out of 5
Super customer service and a quality product. The people I spoke to were extremely courteous, available and efficient.
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Rating: 5 out of 5
very good quality product, meticulous finish.
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Rating: 5 out of 5
Coutellerie de Laguiole Honoré Durand is one of the best French cutlers that I have had the pleasure doing business with. Outstanding customer service throughout the purchasing and shipment processes.
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Rating: 5 out of 5
the delivery was good as well as the package classy and great and they give give you instruction how to clean it and how to use it I would love to buy the expansive one, one day thank you so much for this product .
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Rating: 5 out of 5
Everything went as announced. Very good communication.
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Rating: 5 out of 5
Serious site, quality knives
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Rating: 5 out of 5
order received very quickly
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Rating: 5 out of 5
Super from super - even prettier than in the photo - as ordered - delivery in record time - another gift idea for a little later. Congratulations!
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Rating: 5 out of 5
Well... There's a difference in price between 12cm and 14cm that's not insignificant, I'm having trouble understanding it? No problem...
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Rating: 5 out of 5
Very professional craftsman and excellent quality product. You can treat yourself with your eyes closed.
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Rating: 5 out of 5
Very good. Excellent service. Excellent products. Perfect finish.
Very satisfied with my purchase of two folding pocket knives.
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Very satisfied with my purchase of two folding pocket knives.
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Rating: 5 out of 5
Very good I already knew the factory I am very satisfied
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Rating: 5 out of 5
Very serious, professional, good listener and very very beautiful knives! Order with confidence.
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Rating: 5 out of 5
as I expected
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Rating: 3 out of 5
The German translation is sometimes unusual, especially during the ordering process.
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Rating: 5 out of 5
Following a problem with the delivery time to Romania, I called on your services. Virginie solved the problem remarkably well. Thank you for the quality of the service.
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Rating: 5 out of 5
I am particularly satisfied with the customer service, which has been truly exceptional.
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Rating: 5 out of 5
Beautiful products Serious work in sending sufficient follow-up emails
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Rating: 5 out of 5
Great care taken with order details. Impeccable after-sales service (thanks to Virginie for her professionalism). Meets expectations.
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