Customer reviews of Coutellerie de Laguiole Honoré Durand

9,7 /10

Based on 4 290 published reviews

5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 15/09/2018 à 18h28 following a purchase from 09/09/2018

Very clear website and perfect order tracking. Exceptional products!

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Acheteur Vérifié

Published on 14/09/2018 à 21h47 following a purchase from 08/09/2018

Perfect

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Acheteur Vérifié

Published on 14/09/2018 à 19h46 following a purchase from 26/08/2018

The quality is not up to scratch

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Response from Coutellerie de Laguiole Honoré Durand Published on 17/09/2018

Hello Mr Larzilliere, Thank you for your review and rating; a terse and not really detailed review ... and without having contacted our customer service department to see the problem(s) and the solution we could have provided; please do not hesitate to contact us on [email protected] (with photos, thank you) or by phone (05.65.51.50.14) so that we can look into it together. We want our customers to be completely satisfied. I remain at your entire disposal. Honoré Durand

Acheteur Vérifié

Published on 13/09/2018 à 22h00 following a purchase from 07/09/2018

Nickel, just as I thought

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Acheteur Vérifié

Published on 13/09/2018 à 21h01 following a purchase from 30/08/2018

Good advice over the phone. The knife meets my expectations.

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Acheteur Vérifié

Published on 12/09/2018 à 21h46 following a purchase from 01/09/2018

Site fairly clear and easy to use, given the wide variety of products on offer. Order processed quickly, shipped well and on time. I was informed every step of the way, and delivery was on time, with appropriate packaging. Thank you.

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Acheteur Vérifié

Published on 11/09/2018 à 17h45 following a purchase from 22/08/2018

Very good, impeccable service

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Acheteur Vérifié

Published on 11/09/2018 à 17h12 following a purchase from 24/08/2018

Very nice product, nothing to say!

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Acheteur Vérifié

Published on 11/09/2018 à 09h08 following a purchase from 04/09/2018

Very professional. Knife received very quickly. Very good quality.

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Acheteur Vérifié

Published on 08/09/2018 à 21h48 following a purchase from 02/09/2018

a very good, reliable and efficient company

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Acheteur Vérifié

Published on 07/09/2018 à 19h28 following a purchase from 27/08/2018

I am happy with my order and I recommend this site.

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Acheteur Vérifié

Published on 07/09/2018 à 18h52 following a purchase from 28/08/2018

excellent contact with the contact person....

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Acheteur Vérifié

Published on 07/09/2018 à 17h56 following a purchase from 31/08/2018

well protected parcel received quickly

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Acheteur Vérifié

Published on 07/09/2018 à 10h45 following a purchase from 31/07/2018

Very satisfied. One part was faulty (one of the pads) and they sent me 2 back, very quickly.

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Acheteur Vérifié

Published on 04/09/2018 à 18h35 following a purchase from 15/08/2018

beautiful knife, beautiful work

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Acheteur Vérifié

Published on 04/09/2018 à 12h46 following a purchase from 30/08/2018

Super

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Acheteur Vérifié

Published on 04/09/2018 à 05h45 following a purchase from 28/08/2018

fine

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Acheteur Vérifié

Published on 03/09/2018 à 18h00 following a purchase from 20/08/2018

corresponds to my request. meticulous workmanship.deadlines met.I recommend.

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Acheteur Vérifié

Published on 03/09/2018 à 13h53 following a purchase from 19/08/2018

perfect

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Acheteur Vérifié

Published on 03/09/2018 à 09h23 following a purchase from 27/08/2018

Very good

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Acheteur Vérifié

Published on 02/09/2018 à 15h39 following a purchase from 28/08/2018

Beautiful knife and quick, easy ordering and delivery.

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Acheteur Vérifié

Published on 01/09/2018 à 15h19 following a purchase from 25/08/2018

The first two orders arrived quickly, and the quality of the knives, the care taken with the packaging, the documentation, the engraving on the blade, the quality of the sheaths, etc... the advice and answers to questions are precise and complete, etc... all this is well worth 5 stars. 3rd order on the way... ;)

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Verifizierter Käufer

Published on 01/09/2018 à 12h27 following a purchase from 22/08/2018

The website is very good and informative. Help with choosing products is offered via chat. The employee also speaks German and English, great!

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Acheteur Vérifié

Published on 01/09/2018 à 10h24 following a purchase from 25/08/2018

Responsive and attentive to your needs

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Acheteur Vérifié

Published on 31/08/2018 à 18h19 following a purchase from 24/08/2018

very happy with the orders I receive virginie XAVIER listens to customers she's very nice very sweet on the phone, I'm going to do a knifemaking course too happy I'm a customer for buying knives, I direct my friends to make orders or visit the forge honoré DURAND thank you again Mr CORNIER gérard

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Acheteur Vérifié

Published on 28/08/2018 à 22h50 following a purchase from 23/08/2018

Special mention for the online help with a live person via "Chat"! They gave me advice, explained a lot of things I didn't know, informed me if the products were in stock (for a quick order in my case).... and I received my parcel in 3 days with very careful gift wrapping. Thank you so much!

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Acheteur Vérifié

Published on 28/08/2018 à 20h37 following a purchase from 20/08/2018

Hello We are very happy with the knife we ordered, it corresponds in every way to our expectations. On your site, it might be possible to zoom a little more on each product, but it's a small detail. Thank you for your professionalism for which we have never doubted. Yours sincerely M. et Mme SPERAT

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Acheteur Vérifié

Published on 28/08/2018 à 13h50 following a purchase from 23/08/2018

Fast shipping. High quality product. We were there this summer and the customer service was impeccable.

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Acheteur Vérifié

Published on 28/08/2018 à 08h34 following a purchase from 08/08/2018

No particular comments

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Acheteur Vérifié

Published on 26/08/2018 à 18h17 following a purchase from 21/08/2018

to choose the right model of knife. I'm disappointed with the size. Can I change? I haven't used this material yet. I'd like a shorter, lighter knife. Thank you for your reply. Roger Herrera

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Acheteur Vérifié

Published on 26/08/2018 à 13h51 following a purchase from 20/08/2018

RAS delighted and it will undoubtedly be the same for the person for whom it is intended.

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Acheteur Vérifié

Published on 25/08/2018 à 18h12 following a purchase from 19/08/2018

Perfect, order received very quickly, highly recommend the site.

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Acheteur Vérifié

Published on 24/08/2018 à 23h03 following a purchase from 18/08/2018

That's great!

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Acheteur Vérifié

Published on 24/08/2018 à 13h26 following a purchase from 19/08/2018

Fast, efficient

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Acheteur Vérifié

Published on 24/08/2018 à 12h52 following a purchase from 18/08/2018

Excellent site, quality material, I recommend this manufacturer, owner of the forge.

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Acheteur Vérifié

Published on 24/08/2018 à 12h43 following a purchase from 17/08/2018

Delivery on time, product quality and presentation Very satisfied

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Acheteur Vérifié

Published on 21/08/2018 à 13h30 following a purchase from 22/05/2018

I recommend this site. Perfect delivery and service

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Acheteur Vérifié

Published on 21/08/2018 à 11h33 following a purchase from 14/08/2018

Order received in 72 hours. Perfect packaging of the parcel, plus gift bag. Very nice knife of good quality. I will recommend.

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Acheteur Vérifié

Published on 21/08/2018 à 09h28 following a purchase from 03/08/2018

clear, precise and above all fast

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Acheteur Vérifié

Published on 20/08/2018 à 15h10 following a purchase from 15/08/2018

Satisfaction on all levels: product quality, fast shipping and careful packaging. Thank you very much.

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