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Rating: 5 out of 5
Perfect: Fast delivery, high product quality and service.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 2, 4 and 5 stars
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Rating: 5 out of 5
super: Telephone contact for advice very efficient. <br />Fast delivery, very nice products. <br />I recommend.
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Rating: 5 out of 5
beautiful work: I've had one of these knives for 15 years, stupidly lost in<br />a scree slope. A lot of affection goes with it, so when I received this one and the quality of the <br />work, it was like a gift!
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Rating: 5 out of 5
A great birthday gift: Great choice, easy to order, excellent sales relationship.<br />what more can I say!!!
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Rating: 5 out of 5
Excellent merchant! We wanted a real Laguiole knife made according to the rules of the art, which is why we ordered our knife from this store. It's beautiful, and delivery times were respected. Very good site!
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Rating: 5 out of 5
Perfect site, packed with explanations and fascinating details: Ah well, I didn't use this e-mail ... and even less "trustpilot"<br />As far as the site is concerned, it's super-complete, you can find everything you could possibly want and if something's missing, just call, PERFECT!.<br />I think I'll treat myself to a "damask" for Christmas ....
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Rating: 5 out of 5
quality and excellence: we knew the H.Durand boutique from having stopped there several times, so naturally we went to the website!<br />great ease of choice, everything is clearly explained, you can personalize your knife. We ordered on Sunday afternoon and received our knife on Wednesday morning! Nothing to say, everything is perfect, we highly recommend it !
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Rating: 5 out of 5
Equal to its reputation: a magnificent handmade knife. Traditional French craftsmanship second to none.
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Rating: 4 out of 5
Very good: The site is nice, it's a bit annoying (but not limited to them) to have to register to buy (you don't buy knives all the time)... The product is very good, I appreciate the different types of offers.
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Rating: 5 out of 5
Excellent: Ordering on the site is intuitive and fast: each time a knife property is modified, the price and photo are updated. A small drawback: not all possible compositions have photos available.<br />Delivery was very fast: 2 days after ordering.<br />The knife received is of excellent quality and perfectly conforms to my order. The slip I received with the knife reiterates all my wishes.
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Rating: 5 out of 5
Perfect: Perfect product, exudes quality craftsmanship
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Rating: 4 out of 5
Good management service from order to delivery: From order to receipt, tracking is good, deadlines are met and the package is well protected.<br /><br />One downside is the quality of the kit received. It is not equivalent to the knife purchased in your store. Probably not the same range.
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Rating: 5 out of 5
knife lived up to our expectations: If a jur we go we will not fail to make a visit
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Rating: 5 out of 5
everything is perfect: easy ordering, excellent follow-up and very good communication, top product
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Rating: 5 out of 5
Buying online: Extremely fast delivery - ordered on Friday and received on Tuesday in Belgium<br />Perfect packaging - no risk of damage
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Rating: 5 out of 5
super : tres bon site internet tous nos choix ont etes pris en compte.merci
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Rating: 5 out of 5
to recommend: Very professional:<br />very good product,<br />delivery on D 2, as planned.<br />Follow-up.dialogue....<br />Everything is Ok
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Rating: 4 out of 5
Knife kit. In all honesty, take your time, read the instructions carefully<br />I'm ordering a second one to improve my performance.<br />it's very time-consuming to reassemble. <br />colis send in time, very contant thank you. <br /><br />Marie France Granier
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Rating: 5 out of 5
Perfect: Excellent product (quality, aesthetics, efficiency...) according to the friend to whom we gave this knife for his birthday. A real plus, even for delivery.
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Rating: 5 out of 5
Wonderful! Beautiful knife 👍 : Delivery was very fast - only 5 days! This is an artist's knife - thank you very much!
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Rating: 5 out of 5
Excellent: The orders I placed (acacia handle knife and leather sheath) were quickly delivered and met my expectations.<br />This company is to be recommended and trusted.
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Rating: 5 out of 5
top-of-the-range product: no hesitation what happiness this perfect hillside offers
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Rating: 5 out of 5
very good reception on the phone .professional I recommend ..... : very serious .good quality supplies listening to the customer and serious transport nothing to say .you can place an order
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Rating: 5 out of 5
EVERYTHING EXCELLENT!!! Easy internet ordering. Hyper-serious follow-up, as never seen, from the company, regarding this order, with advice via telephone ( on a Sunday! ) .<br />Delivery on time. Secure packaging. Extraordinarily BEAUTIFUL knife, much appreciated by its recipient, who never leaves it! <br />Of course, the product is a bit expensive.....but for a knife of this quality, it's worth it not to fall into the trap of multiple copies.<br />I highly recommend this site and say "THANK YOU" again.
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Rating: 5 out of 5
just great: the parcel was delivered on time. TOP customer service, I sent an email on Sunday to get some information and I had a reply within the hour. The product is super protected in terms of packaging.
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Rating: 5 out of 5
Nikel : To be recommended
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Rating: 5 out of 5
completely satisfied: beautiful knife, fast delivery, attentive staff
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Rating: 5 out of 5
Veritable Laguiole : Hello, I ordered a Laguiole knife with elm handle, stainless steel blade with engraved inscription, everything arrived very quickly, and exactly as I had asked, superb knife! Thank you very much
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Rating: 5 out of 5
Nothing to say: Very nice knives, well made and solid. Quick delivery.
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Rating: 5 out of 5
BRAVO: Super satisfied on all levels<br />order handling, tracking and delivery within a few days <br />Total satisfaction <br />very good quality knife <br />LAG<br />thank you.
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Rating: 5 out of 5
very good fast service: fast service. Well packaged.
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Rating: 5 out of 5
Good advice: I ordered a knife plus a sheath.<br />The sheath I chose did not match the dimensions of the knife. I was contacted by e-mail to have the opportunity to rectify my order before it was sent, which I did...<br />Rapid and efficient.<br />Pleasantly satisfied.
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Rating: 5 out of 5
very good: to recommend to my friends
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Rating: 5 out of 5
completely satisfied with my purchase: knife as described and pictured. The company's team took my request into account and advised me. The shipment was fast and secure.
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Rating: 4 out of 5
Carrier problem: I can't give an opinion because La Poste still hasn't delivered my parcel, even though it was sent by you on July 2nd. After 25€ of shipping costs and 20 days of waiting... It's a real shame, because you were so quick and responsive by e-mail, but the gift I was waiting for still hasn't arrived...
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Rating: 5 out of 5
Just perfect: Excellent! I will order again and highly recommend!
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Rating: 5 out of 5
Corresponds perfectly to my expectations: Lots of choice, very good order tracking. Professionalism
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Rating: 5 out of 5
Real Laguiole. Laguiole: I've ordered a knife twice now and no problem. Quality of material, delivery in less than a week, everything is perfect.
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Rating: 5 out of 5
Very satisfied: This is my second knife, the first with corkscrew is a great pocket knife and the second 12cm is my daily table knife. It is not possible to find better knives than Layole, but beware of the real ones, i.e. Laguiole Honoré Durand.<br />Gilbert.
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Rating: 5 out of 5
An appreciated gift! I bought a Laguiole knife for my husband's birthday after he lost his <br />Very nice item as described!<br />Very fast shipping, impeccable packaging<br />Very serious site, I am completely satisfied and recommend it.
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