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Rating: 4 out of 5
Good service. Site well done. Delivery on time. Package very well done.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 3 and 4 stars
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Rating: 3 out of 5
Rather disappointed... The knife itself is beautiful. Dark horn, forged bee stainless steel bolsters. But my eye was quickly drawn to an anomaly that seems to have escaped quality control.<br />The tip of the blade, is either badly forged, or badly ground when sharpened. This makes it look like it's been used as a lever...(I know this isn't the case)<br />It's a present for my son's 18th birthday. I'm not going to return it as we live in Quebec and delivery has already cost enough.<br />But for my other sons, I'll look elsewhere.
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Rating: 4 out of 5
Meets expectations: Good telephone advice. Fast shipping
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Rating: 3 out of 5
Knife presentation disappointment: Very satisfied with the speed with which the order was processed.<br />Very nice knife.<br />Very satisfied with the telephone reception and the information given<br />but although it had been planned to deliver the knife in a box and the possibility of having a free case with the Christmas offer, the knife was delivered in a case (basic) and for a prestige knife it was not adapted, lacking elegance.<br />Hence our disappointment (me the children who offered the knife to their father). Too bad.<br />Cordially.
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Rating: 4 out of 5
Deadlines met: Package received on time. Conforms to my order and very well packaged.
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Rating: 4 out of 5
very good: excellent value for money
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Rating: 4 out of 5
fast and efficient: Fast and efficient
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Rating: 3 out of 5
Knife Kit - Blade misaligned with handle: To correct the misalignment, the blade and spring (thickness) need to be ground <br />An "unguilloched spring" option would be interesting, as this part can easily be worked on with a file.
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Rating: 4 out of 5
1-piece laguiole knife with Olivier handle: Very good workmanship, but a slight defect in the fly, which is a little black in places. To be recommended.
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Rating: 4 out of 5
Coutellerie Honoré Durand: Everything is clear, fast service.
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Rating: 4 out of 5
Very satisfied: Quality products. Careful shipping.
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Rating: 4 out of 5
Great: Great little gift want to do it again
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Rating: 3 out of 5
Needs improvement: Fast, compliant delivery<br />Aesthetically pleasing knife but unfinished details and finishes (non-symmetrical bee, scratched wooden handle).
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Rating: 4 out of 5
Satisfied for the moment, final assessment after Christmas: The product interested me, I was delivered quickly.<br />The two knives to assemble are to be given as Christmas presents. I'm waiting to hear from the recipients.
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Rating: 4 out of 5
Very good, good product corresponding to the description: I ordered the Laguiole kit and received it on time, perfectly packaged.<br />As for assembly, it's not for a novice, it can't be done in 5 minutes, and you need a minimum of tools. Otherwise, the final result is good, it's a Laguiole. The juniper handle was a wise choice: easy to work with and a very pleasant scent! The only (small) disappointment is that the blade doesn't bear the engraving Honoré Durand, which leads me to believe that the parts may have come from elsewhere? But that won't stop me from ordering others to complete my collection, or for a gift, for example.
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Rating: 3 out of 5
Original product, but lacks a minimum of finish, even for a DIY enthusiast. Contrary to the presentation photo, the wooden handle is not worked at all.<br />The packaging is not suitable for a gift. A box would have been better than a simple plastic sleeve.
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Rating: 4 out of 5
Satisfied pending confirmation: The knife was delivered on time. I haven't had time to use it; it must be my Christmas present.
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Rating: 4 out of 5
correct: Perfect custom engraving <br />Perfect gift wrapping too<br />The knife is currently being manufactured
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Rating: 4 out of 5
Favourable opinion: Order as described.
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Rating: 4 out of 5
online purchase: excellent order processing, just as I expected.
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Rating: 4 out of 5
Knife kit: This kit is self-assembly for a good handyman. It looks good, but the instructions are not very well done, too small and not detailed enough.
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Rating: 4 out of 5
Satisfied: Good tracking information and fast shipping.<br />The Laguiole kit presentation in a bag is rather disappointing, a cardboard box would have been a minimum.<br /><br />Good services though.
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Rating: 4 out of 5
Your products are perfect... : . . . but your site is complicated. On July 23rd I ordered 2 "all-aluminium" knives on the internet which I received a few days later, no problem (3CT112IM0ASOININO1). On September 25 I placed an additional order for a knife I thought was the same model (1LA112IM0ASM12ALU0) and received a folding knife with a shorter blade. As it suits me for other occasions I'm going to keep it, but I can't find the "way" on your site to order parts identical to my 1st order. Thank you for helping me, best regards.
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Rating: 4 out of 5
satisfied: the person who received the knife is a former employee of your company who noted a few imperfections.
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Rating: 3 out of 5
lack of detailed instructions: the Laguiole kit I bought is very good, it just lacks detailed instructions that would have prevented me from making mistakes in the sequence of things to do and given me more information for the final adjustment.
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Rating: 4 out of 5
As far as ordering and purchasing are concerned, nothing to complain about! As for the product itself, it's a gift for a friend in Canada ... I'm going to take part in reflecting your company, this prestigious brand and French know-how on the other side of the Atlantic! I'm one of your ambassadors, so to speak!<br />There's nothing wrong with the choice, order and payment sequence.<br />Thank you.
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Rating: 4 out of 5
Very good quote: The quote is pleasant and the product I ordered arrived on time.<br />Everything is fine.
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Rating: 4 out of 5
laguiole knife order: Hi, <br />I ordered a laguiole knife from layole.com and am very pleased with both the product and the service. The knife is beautiful and delivery was quick and trouble free. Thank you layole.com
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Rating: 4 out of 5
I am very happy with your product and your service. I would like to thank you for the excellent service you have provided to me.
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Rating: 3 out of 5
Layole courant Olivier: Happy owner of a 100% handcrafted 10cm Laguiole !!!! The bee is welded a little crooked, but this is perhaps a guarantee of artisanal quality?
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Rating: 4 out of 5
Very good: The site is nice, it's a bit annoying (but not limited to them) to have to register to buy (you don't buy knives all the time)... The product is very good, I appreciate the different types of offers.
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Rating: 3 out of 5
product darker than on photo: nice site, product arrived in good condition, knife darker than on photo, gift wrapping not great, impeccable packaging to protect knife from transport, engraving on blade normal.
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Rating: 4 out of 5
Good management service from order to delivery: From order to receipt, tracking is good, deadlines are met and the package is well protected.<br /><br />One downside is the quality of the kit received. It is not equivalent to the knife purchased in your store. Probably not the same range.
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Rating: 4 out of 5
Knife kit. In all honesty, take your time, read the instructions carefully<br />I'm ordering a second one to improve my performance.<br />it's very time-consuming to reassemble. <br />colis send in time, very contant thank you. <br /><br />Marie France Granier
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Rating: 4 out of 5
Carrier problem: I can't give an opinion because La Poste still hasn't delivered my parcel, even though it was sent by you on July 2nd. After 25€ of shipping costs and 20 days of waiting... It's a real shame, because you were so quick and responsive by e-mail, but the gift I was waiting for still hasn't arrived...
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Rating: 4 out of 5
Fast and good tool: Nice tool, just as I expected.
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Rating: 4 out of 5
top mad in french : received a day late ( compared to the date given by the carrier )<br />the knife arrived well, very good workmanship good finish ( see very good )<br />it's a shame that the quality card, is not very nice ( and arrives folded ) it would be a plus <br />but the knife itself is top, the engraving blade nice ( but I have a doubt about its durability ) but not very legible<br />well ok I'm honest if not very critical <br />that said it's still a beautiful knife well from us and it's top.
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Rating: 4 out of 5
TRES BEAU MATERIEL Mais peu de renseignements au téléphone: quand on si connais rien dans le materiel pour un gaucher ou un droitier<br />et pour l 'etui cest pas évidant c'est pourquoi j'ai téléphoné, car sur internet il y a une semaine j'avais remarqué un beau couteau, mais le semaine suivante quand j'ai commandé il était avec un point? (hence why) I didn't have enough photos for the GAUCHé knife<br /><br />The gift package was very good<br />The word "me" was very good<br />The engraving was also very good<br />The speed was very good<br />MERCI
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Rating: 4 out of 5
good quality knives. It's a pity that the engraving is invisible.<br /> could make it more visible.
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Rating: 4 out of 5
aveyronais : Bonjour,<br /><br />It's very important to me not to buy an ounce of steel or Chinese or other labor when I buy a Lagiole<br />And it would be nice to know where the blades and other parts of the kit knife are forged<br />I haven't finished the assembly yet, but it's going well, happy to do it myself or rather, with you<br />thank you<br />cordially
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