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A
Rating: 4 out of 5
Fast and accurate delivery
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 3 and 4 stars
Reset filtersV
Rating: 4 out of 5
Very good service, very good homepage, very good store. The translation offered from French to German or English could be better.
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A
Rating: 3 out of 5
My companion is happy with his knife. The only negative point is that the carbon blade (steel in fact) rusts, and I didn't know that. It's not clearly indicated on the site. Had I known, I would have ordered a stainless steel blade for 7€ more. As a result, he can't use it for every meal. It's a shame.
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V
Rating: 4 out of 5
I am very satisfied!
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V
Rating: 4 out of 5
Would recommend you to others.
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A
Rating: 4 out of 5
The only thing missing is the delivery estimate when I ordered. I was delivered quickly, but when I ordered, nothing was specified.
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A
Rating: 4 out of 5
C bien et le couteau est trop beau
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A
Rating: 4 out of 5
Well-designed site and product as expected
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V
Rating: 3 out of 5
The translation program from French into German should be revised... that made the order a bit tedious.
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V
Rating: 3 out of 5
Nice site with enough information to make you want more; the German translation, however, is catastrophic in places and testifies to the use of foreign-language translation programs and a blatant lack of editing by German native speakers
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A
Rating: 4 out of 5
Very good the order is faithful to my expectations.....!
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A
Rating: 4 out of 5
Fast service, even if the order confirmation e-mail doesn't arrive the same day, which can be a bit worrying given the risks inherent in electronic transactions today. Once payment has been made, it would be nice to have an e-mail confirmation the same day that everything has gone smoothly.
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A
Rating: 4 out of 5
Superb
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Rating: 4 out of 5
Beautiful, high-quality product. However, I would only give 4 stars because the photos show a finish that is superior and therefore more flattering than the product received.
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A
Rating: 4 out of 5
PERFECT!
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A
Rating: 4 out of 5
very user-friendly
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A
Rating: 4 out of 5
fast and complete lack of explanation
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A
Rating: 3 out of 5
the rendering of handle materials (wood and other) is not sufficiently precise (magnifying glass effect). Apart from these minor issues, all's well!
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V
Rating: 4 out of 5
I was very satisfied. The item corresponds exactly to the description and was delivered quickly. For German customers, however, there is the difficulty that not all texts and communication are translated into German. This could be improved.
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Response from Coutellerie de Laguiole Honoré Durand
Dear Ms. Krettenauer, Thank you very much for your opinion, which we greatly appreciated. The problem of French language announcements has been highlighted and we will resolve it as soon as possible. Happy New Year 2018 Honoré Durand
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
very good site
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V
Rating: 3 out of 5
My only problem was the delivery email was in French , and as we live in Australia and unable to speak or read French this caused a problem
Response from Coutellerie de Laguiole Honoré Durand
Dear Mrs Philip,
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
thanks a lot for your interest in our craft cutlery
We are very sorry for the inconvenience, it is due to a technical issue in our shipping program
We are working on it and will fix it as soon as possible.
However, I hope that your cheese set will give you a full satisfaction
We wish you all a merry Christmas.
Yours sincerely,
Honoré Durand Cutlery
V
Rating: 4 out of 5
The site is clearly structured and easy to navigate.
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V
Rating: 4 out of 5
Minor incomprehensibilities due to the translation.
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Simple interface, custom search, wide selection, fast delivery. Nickel.
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A
Rating: 4 out of 5
Very nice work, I regret the marking honore durand too visible, I would have paid not to wash or for it to be lighter.
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A
Rating: 4 out of 5
Easy access, well-informed products
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A
Rating: 4 out of 5
It's easy enough to customize the knife, with a good explanation of each available option.
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Rating: 3 out of 5
The site's ergon could be improved, and especially if the knives for sale are already produced, it should be possible to see them once the material has been chosen, to appreciate the darker or lighter shades of the horn or the hues and grain of the wood.
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A
Rating: 4 out of 5
A small star missing only because of the somewhat limited choice among the knives presented. Why is it impossible to find a super-curved handle with matt bolsters? What a shame! Everything else is impeccable: the navigation, shipping, packaging, delivery times, and so on.
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A
Rating: 4 out of 5
A few navigation hiccups remain
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A
Rating: 3 out of 5
Site a bit confusing, especially on the final price, it seemed at one point that you had to pay more but in the end you didn't. It's a shame. It's a shame, but I hope it didn't discourage anyone from completing their order, because the products are magnificent.
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A
Rating: 4 out of 5
Easy to use
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Rating: 4 out of 5
Very good site.
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Rating: 4 out of 5
It would be interesting to see photos of the finished product in its entirety, depending on the options chosen.
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Rating: 4 out of 5
Excellent product souvenir. Fast and careful delivery.
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Rating: 4 out of 5
Fast order, very fast and discreet shipping.
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A
Rating: 4 out of 5
Well, no problem
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Rating: 3 out of 5
I paid €250 and received a knife in a paper bag!!!I wanted to give this as a gift. I had to buy another gift envelope.
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