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Rating: 4 out of 5
Very good.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 3 and 4 stars
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Rating: 4 out of 5
Very interesting kits...perhaps I regret the lack of variety available for purchase.
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Rating: 4 out of 5
It's a gift to give, which I received without any problem. Thank you.
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Clear site, pleasant navigation.
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Rating: 4 out of 5
lack of precision regarding products in stock
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
Neat packaging Very good quality knife
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Rating: 3 out of 5
It's a bit hard to find what you're looking for, but that's probably due to the wide range of products available.
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Rating: 4 out of 5
I was unable to access some of the articles.
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Rating: 4 out of 5
pleasant and clear
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Rating: 3 out of 5
Perfect service, fast and compliant, but forgot to engrave ... If we can send it back and rectify it, then the after-sales service will be good and the whole thing perfect, which is not yet the case. Apparently it's difficult to contact after-sales service?
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Rating: 4 out of 5
Complete and easy to navigate
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Rating: 4 out of 5
Super fast good quality knives slight defect on my last order
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Rating: 4 out of 5
Carefully packaged for protection during transport.
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Rating: 4 out of 5
at first I had a bit of trouble with the possible options. in fact, I missed the engraving.
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Rating: 4 out of 5
Good evening, order received last week. Everything is as requested. All I have to do now is start assembly this week.
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Good publicity for a visit
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Rating: 3 out of 5
The kit was given to me as a gift. The instructions are very inadequate; I had to go on the Internet to get a demonstration of how to prepare and assemble it. The piece of wood supplied for the handle is too fragile and split; I replaced it with marine plywood. Too bad!
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Response from Coutellerie de Laguiole Honoré Durand
Hello Mr. Biermann, Thank you for your feedback; perhaps you didn't read the instructions we supply with our kits correctly, or even in full: we'd be happy to e-mail you more detailed assembly instructions.
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
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Rating: 4 out of 5
AN AVEYRON-BASED ONLINE SALES SITE AT LAST
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Rating: 3 out of 5
the site is very good. i'm a loyal customer of your store in laguiole (zone artisanale). i received my order, but i'm a little disappointed by the finish of this knife. it's a shame because i'm usually very well served. i must order another one from you, i hope this problem won't recur. a great lover of laguiole knives, i still recommend your stores to my friends. i'll come and see you in march or april. best regards. jacques CORNU
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Response from Coutellerie de Laguiole Honoré Durand
Good evening Mr Cornu, Thank you for your order and your loyalty. I'm sorry that the knife doesn't give you satisfaction, but could you please send me an e-mail to [email protected] indicating the finishing problem(s) with the knife. If it's possible for you, please send me some photos of it. Thank you in advance. We look forward to welcoming you in March or April.
In the meantime, I wish you a good start to the new year, and I'd like to take this opportunity to wish you all the best. I look forward to receiving your e-mail, thank you in advance. Good evening Honoré DURAND
In the meantime, I wish you a good start to the new year, and I'd like to take this opportunity to wish you all the best. I look forward to receiving your e-mail, thank you in advance. Good evening Honoré DURAND
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Rating: 4 out of 5
Fast and efficient
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
clear site, fast delivery, I recommend
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Rating: 4 out of 5
very reliable seller, fast shipping.
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Practical, user-friendly site
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Rating: 4 out of 5
Problem-free ordering and delivery. The knife shows an assembly with bolsters that are not perfectly identical.
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Rating: 4 out of 5
easy-to-see, easy-to-move site
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Rating: 4 out of 5
Although a few computer problems prevented me from placing my order, customer service did everything possible to find a solution! Very pleasant and human contact" Thank you!
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Rating: 3 out of 5
The site is not as ergonomic as it could be. I think there's room for improvement to make it easier to find what you're looking for.
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Rating: 4 out of 5
well
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Rating: 4 out of 5
Good website, easy to navigate and order
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Rating: 4 out of 5
Beautifully made product as described
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Rating: 4 out of 5
be sure to make the right connection to the right site !!!!!
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Rating: 3 out of 5
Very good site, but the search filters should be able to be multiple (within a category: possibility of selecting different blade lengths, for example) to facilitate product visibility.
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Rating: 4 out of 5
well
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Rating: 3 out of 5
It's a pity that the inscription noted on the internet order form was not taken into account.
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