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A
Rating: 4 out of 5
While there's plenty of choice on the site, few models are available, which means an unplanned wait of several days for the order.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Wonderful product and friendly attentive service. They are the best in their class.
A
Rating: 5 out of 5
Easy navigation I would come again
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A
Rating: 5 out of 5
Customer service is top notch, they are very competent and friendly. Good advice, contactable by phone if needed, by email too, and fast shipping and neat packages. Perfect. They gave me good advice because my deadline was short as it was for a gift, so they helped me to choose from their stock in order to meet the deadline, and that's perfect. Don't hesitate to ask their advice, it's a real plus.
Nice gift package (just don't stick the label on so the buyer can see the knife before giving it :-) ), care instructions enclosed, warranty certificate etc...
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Nice gift package (just don't stick the label on so the buyer can see the knife before giving it :-) ), care instructions enclosed, warranty certificate etc...
A
Rating: 5 out of 5
no problems, everything was smooth and responsive, productive exchanges with the company, deadlines met and quality product.
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A
Rating: 5 out of 5
Very very good simple navigation multiple choices for payment
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A
Rating: 4 out of 5
Recu très rapidement, très beau couteau.les prix ont fortement augmenté, beaucoup d'ecart entre un 11 et 12 ,pas simple d'offrir un couteau de prestige en 12 .dommage pas possible pour tous le monde de procéder un layole ou d'offrir un layole .mais la qualité est la !
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A
Rating: 5 out of 5
very good impeccable service, careful and attentive, I recommend the house
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A
Rating: 5 out of 5
Pleasantly surprised by the quality of the finish and materials used. Very good communication via chat.
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
I phoned several times for information. Lilian always took the time to explain the product to me. He sent me photos by e-mail and gave me all the explanations.
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A
Rating: 4 out of 5
TOO MANY THINGS BEFORE YOU FIND WHAT YOU'RE LOOKING FOR
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V
Rating: 5 out of 5
Very clear online store. Simple ordering process and fast delivery (here to Germany). Gladly again.
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A
Rating: 5 out of 5
Comprehensive site, very responsive chat and good advice
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A
Rating: 5 out of 5
Products packed with care and bubble wrap. Well protected, although the 2-grain knife sharpening stone received had a nick on the edge. Instructions supplied.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Great site, happy that english is an option
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A
Rating: 5 out of 5
Beautiful knives
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A
Rating: 5 out of 5
Perfect. As usual.
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A
Rating: 4 out of 5
A pleasant site to browse
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A
Rating: 5 out of 5
....
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V
Rating: 4 out of 5
Luckily I speak French. Otherwise I would have had a hard time with the emails.
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A
Rating: 5 out of 5
a very good site that I recommend, they are professional and fast!
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A
Rating: 5 out of 5
Super item top delivery! Really serious!
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V
Rating: 5 out of 5
Very good customer service and very quick turnaround on my order.
A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Easy navigation, clear, comprehensive information and personalized assistance to meet any request.
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V
Rating: 5 out of 5
Perfect products, perfect service, absolutely recommended
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
clear navigation on the site, I would have liked to see the knives also on the blade side to distinguish the design of the lock for the chiselled double locks. fast service, delivered in two days, solid packaging, very nice finish on the knife.
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A
Rating: 4 out of 5
Good material, fast delivery, just lacks information on how to assemble the knife kit.
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V
Rating: 5 out of 5
This is A star service !
Easy website, respect of lead time and Top execution and quality .
Easy website, respect of lead time and Top execution and quality .
V
Rating: 5 out of 5
Super quality!
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A
Rating: 4 out of 5
Very good responsiveness in handling orders, shipping and dealing with order errors. Redundancy in the flyers added to the parcel and on the over-packaging of the products, but this in no way detracts from the quality of the service and products.
Thank you
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Thank you
A
Rating: 5 out of 5
Very good understanding of my needs and wishes.
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A
Rating: 5 out of 5
Top-quality knives and a highly functional, flexible delivery service
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V
Rating: 4 out of 5
Super competent and nice advice from Lilian! Very helpful - even with requests outside the website offer - 1a service quality. wu7
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A
Rating: 5 out of 5
Fast, well-packaged delivery! Super clean!
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V
Rating: 5 out of 5
I.O.
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