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A
Rating: 4 out of 5
Navigation to be improved for a clear view of the knives. But very good nonetheless.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Never disappointed. Very high quality product. Keep up the good work and thanks to the whole team for their professionalism.
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A
Rating: 5 out of 5
For me, this is clearly one of the best Laguiole cutleries. The site is simple and practical, customer service is top-notch and delivery is always trouble-free. An address I've already recommended several times to people who have been very happy each time.
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A
Rating: 4 out of 5
Fast delivery. Neatly packaged.
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A
Rating: 5 out of 5
the site is easy to access, simple and the choice of products is very interesting. An extra mention for the quality of the packaging for shipping.
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V
Rating: 5 out of 5
Very helpful on the chat line
V
Rating: 5 out of 5
Excellent craftsmanship and excellent service, as was the delivery, perfectly packaged. I would like to thank you, the craftsmen and specialist traders, for a top-quality couteau.
Perfect craftsmanship and excellent communication, also in terms of delivery, perfectly packaged. Thanks to the craftsmen and specialist sellers for a top-of-the-range pocket knife.
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Perfect craftsmanship and excellent communication, also in terms of delivery, perfectly packaged. Thanks to the craftsmen and specialist sellers for a top-of-the-range pocket knife.
V
Rating: 5 out of 5
Super super knife, great quality, fast delivery, everything worked perfectly. Deserves 12 stars
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V
Rating: 5 out of 5
It was worth the wait! I got a knife that exceeded all my expectations!
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A
Rating: 5 out of 5
Everything OK, nothing to complain about, Thank you
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V
Rating: 5 out of 5
Everything went great!
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A
Rating: 5 out of 5
Fast service, perfect packaging with all necessary documents (warranty, maintenance, ...)
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V
Rating: 5 out of 5
Super service !
The knife arrived 1 week after ordering. I had ordered the sheath too big. 1 day later I got the message that they would send me the right size for the knife and the 95 cents would be credited back to my account. All thumbs up !!!! Would order there again immediately
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The knife arrived 1 week after ordering. I had ordered the sheath too big. 1 day later I got the message that they would send me the right size for the knife and the 95 cents would be credited back to my account. All thumbs up !!!! Would order there again immediately
A
Rating: 5 out of 5
we are very satisfied with the quality of your products, we also got in touch with you very easily, we appreciated your great availability.
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A
Rating: 5 out of 5
Received my knife on time beautiful item very nice finish
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Rating: 5 out of 5
Without doubt one of my best online shopping experiences. The site is extremely well designed, the chat option and the quality of the information provided by Julian are perfect. In addition, my email queries were dealt with very quickly and the quality of the answers was impeccable. Delivery went very smoothly, and the knife was perfectly protected thanks to its careful, sturdy packaging. If there was a sixth star, I would have given it without hesitation. Many thanks to Julian for his responsiveness and all his advice.
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A
Rating: 5 out of 5
Perfect site for choosing products and ordering in the best conditions.
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A
Rating: 5 out of 5
As perfect as ever
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A
Rating: 5 out of 5
Fast and careful delivery.
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A
Rating: 5 out of 5
Top customer service Beautiful work
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A
Rating: 4 out of 5
It would be wise to specify delivery times.
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Rating: 5 out of 5
Clear, well-illustrated site, very realistic with photos of items and explanations given. Good choice of products. Fairly fast delivery: one small downside, however. A Colissimo routing error meant that what was a nice birthday present arrived a day too late. What a shame!
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A
Rating: 5 out of 5
Nothing to report
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V
Rating: 5 out of 5
The service outstanding and personal contact is imbedded in the e-commerce proces!
A
Rating: 5 out of 5
Excellent quality knife. Very good delivery time. Thank you
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A
Rating: 5 out of 5
Practical and easy to use
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V
Rating: 5 out of 5
This company offers a very good price-performance ratio. Contacting them is easy and works very well online. The products are worth their price.
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A
Rating: 5 out of 5
Great. It made a lucky man
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A
Rating: 5 out of 5
Superb knife, fast delivery, excellent after-sales service
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A
Rating: 5 out of 5
after contact perfect delivery thanks again
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A
Rating: 5 out of 5
very clear easy to choose
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A
Rating: 5 out of 5
very good quality product
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A
Rating: 5 out of 5
No complaints
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A
Rating: 5 out of 5
The choice of options makes it easy to find the perfect knife. Very fast delivery, very well packaged with "instructions for use" for maintenance, perfect.
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A
Rating: 5 out of 5
Easy ordering, fast delivery and great packaging!
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V
Rating: 5 out of 5
They are very responsive and professional. They want to make their customers happy. I enjoy the emails received from them due to them not being native English speakers. Pretty funny! Good people and good company.
A
Rating: 5 out of 5
Well-designed
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V
Rating: 5 out of 5
The delivery was fast, the goods (knives and whetstone) were packed very securely, and the goods are also great!
The only thing I find impractical is the navigation when ordering: instead of "hundreds of knives" I would prefer to see a selection of features (material for handle, type of steel, size, blade shape, type of bee, ...). Perhaps a drawing with measurements would also be useful, because my first impression of the knife when I unpacked it was that it was rather small - perhaps I would have ordered the next size up if I had seen the measurements.
Translated reviews
The only thing I find impractical is the navigation when ordering: instead of "hundreds of knives" I would prefer to see a selection of features (material for handle, type of steel, size, blade shape, type of bee, ...). Perhaps a drawing with measurements would also be useful, because my first impression of the knife when I unpacked it was that it was rather small - perhaps I would have ordered the next size up if I had seen the measurements.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very responsive to readjust and complete my order. Exchange of emails and telephone reception extremely friendly and efficient. On the other hand, I give a zero score to the Colissimo service (which fortunately does not depend on La Coutellerie). The deliveryman calls me on the intercom and informs me that he's leaving the parcel in the driveway of my building. I can't say anything. Of course, there was no signature and no possibility of making the slightest reservation if that had proved necessary. Lousy postal service. Fortunately, the quality of the product and the service make up for this lamentable service.
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