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Rating: 5 out of 5
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 4 and 5 stars
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Rating: 5 out of 5
Fast, careful shipment
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Rating: 5 out of 5
Local, real craftsmanship and very friendly. Highly recommend.
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Rating: 5 out of 5
Thank you very much for this beautiful knife: very well finished, beautiful object. And the shipment was received on time. Thank you
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Rating: 5 out of 5
Fast and accurate shipping
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Rating: 5 out of 5
Magnificent knife, just as I expected. Fast and careful shipment.
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Rating: 5 out of 5
Wide choice of customization options on the site. Clean, easy-to-use website. Once the order was placed, the online chat allowed me to get a quick answer as to the progress of my order. Knife received as requested. Very beautiful and high quality.
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Rating: 5 out of 5
thank you for your availability and for the quality of the work. First knife "sharp" for my son... he was proud as anything that it was "so beautiful".
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Rating: 5 out of 5
everything went well, the order, the information on the (fast) production times and the parcel received on time, the recipient is very satisfied.
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Rating: 5 out of 5
Knife kit received on time and as expected. One of the knives already assembled, great quality.
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Rating: 5 out of 5
Serious fast really pleased I recommend
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Rating: 4 out of 5
Beautiful product and very fast delivery
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Rating: 4 out of 5
a few things to review on the operation of the site otherwise nothing to complain about the products delivered they are perfect
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Rating: 5 out of 5
fine
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Rating: 5 out of 5
As a last-minute gift. A really efficient live chat service, professional and commercial in the best sense of the word. Order received on time and gift-wrapped. Perfect! And thank you :-)
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Rating: 5 out of 5
A delight to assemble knives yourself, Chapeau H Durand. I recommend it, thank you.
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Rating: 5 out of 5
All right!
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Rating: 5 out of 5
A very friendly telephone reception, a person who listens and gives very good advice, being patient and efficient. I was in a bit of a hurry for Christmas and I received my product ahead of time. Product conforms to the photo and is of excellent quality.
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Rating: 5 out of 5
Product conforms to order. Shipped on time. Gift offered, great care taken in preparation and packaging.
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Rating: 5 out of 5
Perfect, perfect and perfect again. A service worthy of Laguiole knives, a product made in France. I recommend you and you are in my favorites.
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Rating: 4 out of 5
Correct deadline met
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Rating: 5 out of 5
This gift will be much appreciated by the recipient. Thank you Laguiole.
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Rating: 5 out of 5
I recommend without hesitation beautiful knives and order received ahead of schedule.
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Rating: 5 out of 5
Package arrived on time and very well packaged.
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Rating: 5 out of 5
The translation of the page content is slightly off (but you know what is meant ...) - but the response to inquiries and special requests is lightning fast and friendly. And it worked. The delivery arrived within two or three days - and that in the run-up to Christmas. Chapeau!
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Rating: 5 out of 5
Very interesting site, a craftsman who listens to you and is very accommodating. Fast delivery. Highly recommend.
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Rating: 5 out of 5
Thank you for your warm welcome
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Rating: 5 out of 5
not being a computer geek, our daughter took care of it and very much appreciated the exchange with your services to perfect my order and obtain the result in accordance with our wish with delivery on the 19th, 3 days after the order, who could say better?
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Rating: 4 out of 5
okokpk
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Rating: 5 out of 5
Very nice products, shipped in a reasonable time.
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Rating: 5 out of 5
Delivery arrived late, but material perfect.
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Rating: 4 out of 5
Very original idea for fans of the brand and DIY enthusiasts. The description is a bit confusing, with/without engraving, etc. I clicked on 'kit' and was taken to another page. Validation very easy, payment reliable, order ready the day after my order! delivery as fast as possible and often informed! Top packaging, well protected and my kit is gift-wrapped! I'm waiting to see what's inside when I give it as a gift. Purchase is just one recommendation away, but I also validate this 200%.
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Rating: 5 out of 5
Superb knife! You can see the quality! A real surprise when I discovered the parcel. A magnificent jewel! Can't wait to give it away.
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Rating: 5 out of 5
Hello.
I was contacted several times, by sms and phone, for details on my order, you can immediately feel the seriousness, this concern for customer satisfaction is impressive nowadays. My product arrived safely, conforming to my order, of good quality and with very careful packaging. Thank you very much.
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I was contacted several times, by sms and phone, for details on my order, you can immediately feel the seriousness, this concern for customer satisfaction is impressive nowadays. My product arrived safely, conforming to my order, of good quality and with very careful packaging. Thank you very much.
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Rating: 4 out of 5
I ordered 2 knives with engravings the knives are beautiful, nice finish the engraving is nice but could be darker. the general packaging is very solid on the other hand the packaging of the knife should be a little more elaborate like (cardboard box presentation) especially that these two knives will be gifts the packaging received is not chic at all!!!!
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Rating: 5 out of 5
everything is perfect; I've been a customer for 10 years and I'm always satisfied. This is the first time I've ordered by computer and I'm getting next-day delivery.
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Rating: 5 out of 5
Fast, courteous and attentive service
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Rating: 4 out of 5
small sanding defect on the wood of the handle
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Rating: 5 out of 5
The parcel was received very quickly.
I had made a specific request for this gift for a child with a passion for knives and you were kind enough to write a personal message to my nephew. Thank you very much. We look forward to visiting the workshops when we are in your area in the future.
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I had made a specific request for this gift for a child with a passion for knives and you were kind enough to write a personal message to my nephew. Thank you very much. We look forward to visiting the workshops when we are in your area in the future.
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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