Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
internet order on thursday. on friday, the knife wasn't immediately available, so I didn't have to wait. the sales department offered me the same item in superior quality under identical conditions, which I accepted and received at my home on tuesday morning. speed, respect for the customer, top service and what's more, a great knife!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Fast delivery and product conforms.
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Verified Purchaser
Rating: 5 out of 5
following a purchase from 26/02/2019
clear; quick response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2019
Attractive, serious, quality products and clear explanations for his choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
Very nice knife, I don't regret my choice, nice work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2019
PRODUCT DELIVERED AS ORDERED AND RECEIVED ON TIME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2019
High-quality knives. Small variations between two knives give them the charm of handcrafted products. A well-designed, clear, informative website that makes you want to recommend them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2019
Very good, very high quality products but too much polluting packaging for a postal shipment.
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Response from Coutellerie de Laguiole Honoré Durand
Hello Sir, Thank you for your opinion; I take good note of your criticism of our packaging, but I'm a little surprised by it because our customers are usually delighted with our packages, which are highly resistant to potential theft during postal transport.
Please also note that a shipment to Reunion Island, as in your case, obliges us to use oversized packaging (which is what you should be criticizing) that can support the Post Office label with three copies of the invoices and four copies of the customs declaration; this "administrative customs documentation" effectively imposes on us an oversized volume of cardboard in relation to the continuous shipment. Finally, the parcel contained a natural stone whetstone which can break on impact (we therefore prefer a well-protected parcel). I hope you enjoy using your knife. Yours sincerely Honoré DURAND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Fast shipping, very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2019
I am very satisfied with my product and delivery. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
excellent work, on-time delivery, very secure shipping. Houses to recommend without hesitation. The work deserves all the praise. Bravo to your craftsmen who produce this beautiful work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
very good, fast delivery, nice knife
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2019
Clear site
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 13/02/2019
Very clear ordering options... everything is easy to find.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
Great quality of work and true professionalism I was informed of the production time for my order, and it was respected The result is up to my expectations, well done.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
Pleasant website, simple order taking, easy access to parcel delivery, speed and efficiency.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 09/02/2019
The translation could be a little better. Very informative site, clearly laid out with lots of product photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
very careful, fast shipping, perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2019
The site is easy to use, and the advantage is that you can pay online or by sending a cheque. Very few sites offer this alternative. The product is, as usual, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Hello, this isn't the first order I've placed on the site, either for family, friends or myself. These knives belong not only to the AVEYRON but also to FRANCE.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/01/2019
Took very good care of my order and my wishes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Very nice knife, fast delivery, very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Very detailed, it's sometimes hard to find your way around, but if you take the time. I had bought a layole during a visit to the workshops and was able to find the same ones to complete my service.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 27/01/2019
I would give it 5 stars if the product had been in stock as described on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
very serious site the knife ordered meets my expectations perfectly and was delivered in a very short time, I recommend this site the knives are very beautiful
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
This was my tenth order. Always impeccable. Perfect finish. Very high quality products made in France.
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Verified Purchaser
Rating: 4 out of 5
following a purchase from 03/02/2019
Shipping was fast, website is very nice. back spring was bent and bee was not centered on the spring. Both were easily fixed.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/01/2019
successful and functional website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2019
very well finished product the quality is breathable a very nice knife received by Chronopost quickly hyper well packed.everything impecc I recommend this establishment.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 31/01/2019
I am satisfied with the site. Translation into German is sometimes confusing. They could improve that. If you are looking for a real knife, this is the right place. I ordered the kit here because I already own some of these knives and wanted to try it myself. Unfortunately, the blade was already pretty polished.... Would buy here again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
Precise and efficient site and service. Great! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Perfect nothing to say bravo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
very professional
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 14/01/2019
Unfortunately, it is not possible to customize a knife on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2019
As ordered! Very good workmanship.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2019
fast delivery perfect follow-up very serious
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