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A
Rating: 4 out of 5
It's a gift to give, which I received without any problem. Thank you.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
Reviews 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
The site is very well done, very easy to navigate and a great choice of articles.
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A
Rating: 5 out of 5
Perfect. Excellent contact.
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A
Rating: 5 out of 5
choice, a clear site, product authenticity and very fast order processing
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A
Rating: 5 out of 5
Beautiful products and excellent service.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 4 out of 5
Good site
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A
Rating: 5 out of 5
contactable by phone, very good advice, impeccable service.
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A
Rating: 5 out of 5
very reliable 3 orders received without problem
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A
Rating: 5 out of 5
Practice
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A
Rating: 5 out of 5
Impeccable products, fast delivery, professional follow-up
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A
Rating: 5 out of 5
Super good knife
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A
Rating: 5 out of 5
site exeptionnelle
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A
Rating: 5 out of 5
Very well done website. Engraving on spring possible. Engraving on blade offered. I was contacted during the manufacture of the handle to get my opinion because a difference appeared between the plates. The handle was redone, very nice result. Very good communication, good responsiveness to my requests and very professional answers.
Without expecting it, the items were well wrapped in gift paper and well protected, with brochures and care instructions. And the knife is as I expected, very pretty and very well made. I'm delighted with my order. I recommend it !!!
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Without expecting it, the items were well wrapped in gift paper and well protected, with brochures and care instructions. And the knife is as I expected, very pretty and very well made. I'm delighted with my order. I recommend it !!!
A
Rating: 5 out of 5
Really top notch, keep it up.
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A
Rating: 5 out of 5
Well-designed site, excellent quality product.
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A
Rating: 5 out of 5
practical and easy to use
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A
Rating: 5 out of 5
on the other hand, your ordering site lacks a space where you can give some preferences regarding the product you are ordering (color of the horn handle, light or dark..................;).
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A
Rating: 4 out of 5
Clear site, pleasant navigation.
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A
Rating: 5 out of 5
Simple design, clear information, no visual pollution. Why look for the complicated?
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A
Rating: 5 out of 5
Very nice piece quickly received .
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A
Rating: 4 out of 5
lack of precision regarding products in stock
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A
Rating: 5 out of 5
The various people I came into contact with were very efficient, professional and friendly. I highly recommend it :-)
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A
Rating: 5 out of 5
Perfect, very well packaged, each knife in an individual gift pack: excellent.
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A
Rating: 5 out of 5
Clear website, quality advice and welcome.
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A
Rating: 5 out of 5
Very efficient and professional telephone service Very quick delivery of the knife (and very, very well packaged) When distance prevents you from coming to choose, your company's professionalism is still there on the telephone and it's very reassuring Thank you.
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A
Rating: 5 out of 5
Very good! Professional, fast and careful!
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A
Rating: 4 out of 5
Very good
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A
Rating: 5 out of 5
Remarkable!
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A
Rating: 5 out of 5
TB but a limited choice
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Response from Coutellerie de Laguiole Honoré Durand
Mrs. DAVID, following your order on our website, you were kind enough to give us your opinion on your experience as a customer, and we thank you for it. Your comment leads us to believe that you were unable to appreciate the extent of our range and therefore that the search tools present on the site are not satisfactory. We are always anxious to improve our offer, and I would be grateful if you could let me know what, in your opinion, is lacking on our website.
As we are constantly striving to improve our offer, I would be grateful if you could let me know what you feel is missing from our website. Julien Coutellerie de Laguiole Honoré Durand
As we are constantly striving to improve our offer, I would be grateful if you could let me know what you feel is missing from our website. Julien Coutellerie de Laguiole Honoré Durand
A
Rating: 5 out of 5
SUPER KNIFE
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A
Rating: 5 out of 5
SUPER KNIFE
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
as expected
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A
Rating: 5 out of 5
Clear website, very easy to get in touch with friendly, helpful and competent staff. Deadlines were met perfectly and the product was compliant and of high quality.
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A
Rating: 5 out of 5
very pleasant site
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
very good . practical
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A
Rating: 5 out of 5
excellent site
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A
Rating: 5 out of 5
Delivery on time, as ordered
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