Customer reviews of Coutellerie de Laguiole Honoré Durand

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
5 3 812 89% 4 387 9% 3 63 1% 2 14 0% 1 14 0%

Summary of reviews

Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.

Reviews 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2017
Perfect! Delivery and product quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Well-designed site, clear photos and descriptions, easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2017
The site is quite difficult to use for me, as I'm not an expert. Despite everything, your company's staff are very operational. So there's always a solution
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Excellent quality products, impeccable service and beautiful objects made in France.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2017
Carefully packaged for protection during transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2017
Nothing to say. Very careful and fast delivery. Obviously a superb knife, but it wasn't my first ;-).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2017
Impeccable service, both in terms of the site and shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/01/2017
at first I had a bit of trouble with the possible options. in fact, I missed the engraving.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2017
Very attentive, to the point of calling back to make sure there's no mistake in the first name for engraving.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Quality product delivered on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2017
Good evening, order received last week. Everything is as requested. All I have to do now is start assembly this week.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
The site is a little slow, but when you phone the forge, the information is very useful for the buyer. I knew the forge because I had visited it and my choice was in line with my expectations.
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Response from Coutellerie de Laguiole Honoré Durand
I used a fixed computer (IMAC last generation). I have no problems with connection speed, which is why I switched to APPLE. I think your webmaster could improve the speed of your site (fewer references at the same time, on the same page, for example). I confess I'm just a computer neophyte, but that won't stop me from continuing to order from you, especially as I've already visited your forge and made some purchases during that visit. It was only natural for me to place an order with you via the web. The gift was just right and the recipient very happy. Sincerely and many thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
SUPER
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Fast delivery and order perfectly as described Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2017
Well-detailed, ergonomic site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2017
Very clear and precise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Simple, clear search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2017
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2016
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
very good site, well done and pleasant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2017
very clear and easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2016
Good publicity for a visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
Fast delivery and item conforms. Correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/12/2016
This is the third knife I've ordered and I'm still delighted with the site. Clear, precise, in short... I recommend it 100%.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2016
AN AVEYRON-BASED ONLINE SALES SITE AT LAST
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2016
Thank you for this beautiful knife, this beautiful engraving and this fast delivery. My parents gave me one of your knives for Christmas, which gave me the idea of giving one to my partner. A few years ago, I'd been taken for a ride in a store in Nice and I hadn't really trusted them since. I FINALLY found a real Laguiole knife, thanks to you, for lack of being able to go directly to this charming village. I would highly recommend your site to my friends and family. This is the 4th knife we've bought from you and we've NEVER been disappointed. Thank you once again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Well-stocked site, with a top-notch knife customization option.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2016
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2016
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2016
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2016
Very pleasant site. Wide choice of materials to create a unique product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2016
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Fast, excellent quality.
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