Customer reviews of Coutellerie de Laguiole Honoré Durand

Super quality

fast efficient

clear site, it would just be interesting to indicate the availability time of the items

Bravo for your know-how serious craftsman only happiness fast manufacture of the knife as well as delivery I recommend the site to all fans of cutlery cordially

I wanted some nice steak knives and started searching. I came across some nice knives but nothing that really caught my eye, until I went to a chef ran restaurant where all of his dinner wear has a story. He brought me a knife to cut the duck and it was an old knife with a bee on it. I really liked the knife and how it felt. I ended up doing research and found that it was from France and those knives had a history. I found that Jean Dubost and Layole make the knives. The Jean Dubost knives had a lot of ABS plastic and I really liked the Layole options better but the site scared me, but I went for it anyway. Ordering straight from the factory was nice, tracking information was provided quickly, and they showed up quickly, and I'm in the US.
I ordered two of the wide horn handle Laguiole steak knives. They are sharp, weight feels great, heavy on the handle side which is nice, I wear xl gloves and I’m glad I got the wide handle, perfect.
There are what appears to be tooling marks on both of my bees, and a very little gap in the spine of the handles. Wish the bees were in better shape, but it is what it is I guess. The gap in the spine is hardly noticeable.
All in all, I love them and would order them again, hopefully the bees will be better next time, or I guess next time I’ll have to go to the factory! I’m glad I found something that was made by a smaller company with a pretty long history, and not made in China!
Thank you Layole for doing what you do.

Good customer service, very responsive, too bad there's no overview with all the options chosen for the custom knives.

The navigation on the homepage takes some getting used to", the order and delivery worked perfectly (thx). In addition to the delivery options offered, delivery via DHL should be possible. For the price, the pocket knife parts ordered are unbeatable.

The site is good, but it would be even better to choose all the stages of the knife.

I had a doubt once I'd finished all the stages of choosing the blade, the handle material, etc., that I wouldn't be able to see the finished knife. But when I received the knife, I was happy to see that I really like it and that it suits me.

super knife but UPS logistics outrageous!!!! 60 km to pick up my undelivered package 1km from my house. UPS 13 a scandal. change logistician

Order received perfectly on time, thank you!

Fine

Convenient online store and efficient customer experience. Package received on time with gift wrapping as a bonus!

On time, well packaged.

Fast delivery. Well packed.
On the other hand, it's a good thing we tracked the delivery on the internet because we weren't informed by the carrier of the arrival of the goods at the delivery point.

Hello I received my order on time. I haven't opened it because it was a gift, so I don't know if the engraving is right. Sincerely

Answered all my questions .

I put only 4, the article not being available, it was necessary to wait 3 weeks whereas it is on the site. Computer update to be done regularly for customers. If not, articles conforming 5 stars!

Impeccable product, just pay attention to the delay if needed for a special occasion such as a birthday, allow a margin with the announced delay.

Fine

Items correspond to my order. Delivery time respected.

fast delivery, package conforms to order. However, a little too much packaging for my taste.

Good information, very friendly service from Laguiole, goods very good. One point deduction only for the delivery service UPS. The delivery to a parcel station did not work, which required phone calls, but was also solved.

Nothing to report

Very good. Nothing to complain about, except that delivery took a little too long.

?????

Hello, the one for my son is very nice. The inscription is discreet. The packaging tore. The gift basket could have been a small bag. Thank you for the delivery time.
Best regards, Mrs LEFFRAY Muriel.

Hello, For the price, I would have liked a sheath. Not necessarily a leather sheath, but something simple to protect this beautiful knife.

easy to use

Hello to all the team, Order well received and fast delivery. The knife is well finished. The only downside is the 4 star rating.
The knife does not match the photo, which is a shame, otherwise it would be perfect.
I hope that the negative criticism will be constructive, because that's the purpose of the commentary. Have a nice day.
Nicolas.

I only put 4 stars because I was a bit disappointed by the advice; I called because I wanted to have clarification on the term slightly curved because I didn't want to have a thicker knife than the one I currently have. Well, it's thicker....

Everything is great, except the shipping price ^^'.

Order delivered promptly.

The input masks, especially for shipping costs, could be more customer-friendly and better explained. As a customer, the difference in the options is not immediately apparent and leaves question marks open!

from order to delivery.

Fine

good reactivity

I recommend taking the course, as you'll be given guidance and more opportunities to customize your knife (chiseling levels) with the right tools.
It's a great experience, and at the end of the day you're happy with the results.

well

perfect, keep it up