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A
Rating: 5 out of 5
very good, impeccable service, careful and attentive.
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Customer reviews of Coutellerie de Laguiole Honoré Durand
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 290 published reviews
Summary of reviews
Coutellerie de Laguiole Honoré Durand consistently delivers knives with exceptional craftsmanship and meticulous finishing, showcasing features such as Damascus blade forging, ivory or horn handles with stunning detailing, and precise, micrometer-level adjustments that satisfy demanding collectors. The delivery experience is repeatedly praised for speed, careful packaging, and reliable on-time arrival, while the engraving and personalization are highlighted as thoughtfully executed and well presented. Customers celebrate the brand as a durable, artful embodiment of French heritage, with many noting the long-lasting quality, the pride of ownership, and the strong performance across multiple orders. The overall experience is described as highly satisfying, with positive remarks about customer service, product reliability, and the shop’s respect for traditional Laguiole craftsmanship.
5 star reviews
Reset filtersA
Rating: 5 out of 5
Excellent customer care. Responsive and efficient.
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A
Rating: 5 out of 5
nickel product corresponding to my expectations
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V
Rating: 5 out of 5
Fast production and delivery. Beautiful workmanship.
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V
Rating: 5 out of 5
I've already ordered here several times. It's the original, what more can you say. The kits are also good and can be assembled very well with a little manual skill. Various videos and reports on YouTube are very helpful.
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A
Rating: 5 out of 5
Bravo Lilian !!! you're a good salesman !!! However, for the past 3 years, I've been eyeing this knife. NB: I only use Layole...... which, until now, wasn't from your company...
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A
Rating: 5 out of 5
Very easy to use site Very detailed description Order quickly processed and dispatched
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V
Rating: 5 out of 5
The homepage is clearly structured and visually appealing. The configuration of a knife according to your own ideas (blade, bolster, handles etc.) is perfectly guided, is fun and leads to a very good result, a knife that is a pleasure to use.
With the very extensive presentation of the large number of folding knives, the additional indication of the handle material in the brief product description and the indication of an order number would make the selection easier. The overall handling of the ordering process and purchase was friendly, competent and effective. All in all, an unreserved recommendation.
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With the very extensive presentation of the large number of folding knives, the additional indication of the handle material in the brief product description and the indication of an order number would make the selection easier. The overall handling of the ordering process and purchase was friendly, competent and effective. All in all, an unreserved recommendation.
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Clear and comprehensible ordering options, also for personalized products
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V
Rating: 5 out of 5
True quality craftsmanship
Beautiful piece of art
My 2nd knife..both fantastic
Thanks for all you do!
Beautiful piece of art
My 2nd knife..both fantastic
Thanks for all you do!
V
Rating: 5 out of 5
The order was placed without any problems, the payment process was uncomplicated, the delivery was punctual and the packaging was good and elaborate. The knife ordered was as described, excellent quality. I highly recommend purchasing from M. Durand. Je suis tres content!
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A
Rating: 5 out of 5
Super! Very fast delivery and product just as I expected, many thanks : )
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V
Rating: 5 out of 5
Very helpful emails and staff. I managed to mess it up but they helped me sort out my mistakes in ordering
A
Rating: 5 out of 5
A job well done!!! Perfect, thank you to your team. Sincerely, DF
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A
Rating: 5 out of 5
Easy to access, easy to choose options.
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A
Rating: 5 out of 5
Very easy-to-use site and top-notch customer service
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A
Rating: 5 out of 5
normal order low
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A
Rating: 5 out of 5
Prompt response, good product and international delivery to Australia
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A
Rating: 5 out of 5
I didn't think I'd have the manufacturing time required for the order I placed, so I was surprised by the addition of a week's delay. I went with it.
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Excellent as usual, that makes 4 purchases, and nothing to say, thank you, continue.
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A
Rating: 5 out of 5
Excellent customer service!
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A
Rating: 5 out of 5
Perfect, order conforms to my expectations and what I saw on the site. Delivery times and tracking perfectly respected. Super!
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V
Rating: 5 out of 5
The orientation on the site is easy, good information, which then also corresponds to the result of the delivery/goods. Very friendly and friendly German-speaking advice in the chat. The goods reached me well packaged via UPS. After one month of use, I am now very satisfied with my purchase. My expectations have been met!
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A
Rating: 5 out of 5
Very satisfied with the order and its reception. Congratulations to the whole team and best wishes for 2022.
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A
Rating: 5 out of 5
Very responsive and attentive staff. Order received promptly. I recommend
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A
Rating: 5 out of 5
Parcel arrived quickly, very very well packed, with documents on laguiole and its region, thank you for the Christmas chocolate.
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A
Rating: 5 out of 5
Knife as ordered, perfect delivery 5/5.
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A
Rating: 5 out of 5
I easily found what I was looking for.
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
Everything went really well, and now I can look forward to a beautiful new knife :-)
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A
Rating: 5 out of 5
As soon as the order was placed, we were informed of the lead time, as the product had to be manufactured. Well done.
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A
Rating: 5 out of 5
Very good communication production and delivery times ok
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A
Rating: 5 out of 5
Very well designed site, clear, explanatory and easy to navigate.
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A
Rating: 5 out of 5
Perfect, everything is well explained
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A
Rating: 5 out of 5
very easy to use
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A
Rating: 5 out of 5
well-made site
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