/10
★★★★★
based on 4104 reviews published
★★★★★
based on 4104 reviews published
Latest customer reviews
5
/5
★★★★★
The site is quite difficult to use for me, as I'm not an expert. Despite everything, your company's staff are very operational. So there's always a solution
Acheteur Vérifié
purchased on 05/02/2017
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5
/5
★★★★★
Excellent quality products, impeccable service and beautiful objects made in France.
Acheteur Vérifié
purchased on 28/01/2017
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4
/5
★★★★☆
Carefully packaged for protection during transport.
Acheteur Vérifié
purchased on 21/01/2017
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5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 30/01/2017
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5
/5
★★★★★
Nothing to say. Very careful and fast delivery. Obviously a superb knife, but it wasn't my first ;-).
Acheteur Vérifié
purchased on 29/01/2017
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5
/5
★★★★★
Impeccable service, both in terms of the site and shipping.
Acheteur Vérifié
purchased on 30/01/2017
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4
/5
★★★★☆
At first I had a bit of trouble with the possible options. in fact, I missed the engraving.
Acheteur Vérifié
purchased on 30/01/2017
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5
/5
★★★★★
Very attentive, to the point of calling back to make sure there's no mistake in the first name for engraving.
Acheteur Vérifié
purchased on 28/01/2017
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5
/5
★★★★★
Quality product delivered on time
Acheteur Vérifié
purchased on 22/01/2017
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4
/5
★★★★☆
Good evening, order received last week. Everything is as requested. All I have to do now is start assembly this week.
Acheteur Vérifié
purchased on 22/01/2017
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 22/01/2017
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5
/5
★★★★★
The site is a little slow, but when you phone the forge, the information is very useful for the buyer. I knew the forge because I had visited it and my choice was in line with my expectations.
Acheteur Vérifié
purchased on 19/01/2017
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Answer from Coutellerie de Laguiole Honoré Durand
I used a fixed computer (IMAC last generation). I have no problems with connection speed, which is why I switched to APPLE. I think your webmaster could improve the speed of your site (fewer references at the same time, on the same page, for example). I confess I'm just a computer neophyte, but that won't stop me from continuing to order from you, especially as I've already visited your forge and made some purchases during that visit. It was only natural for me to place an order with you via the web. The gift was just right and the recipient very happy. Sincerely and many thanks
5
/5
★★★★★
SUPER
Acheteur Vérifié
purchased on 19/01/2017
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 17/01/2017
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 28/03/2016
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5
/5
★★★★★
Fast delivery and order perfectly as described Super
Acheteur Vérifié
purchased on 04/01/2017
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5
/5
★★★★★
Well-detailed, ergonomic site
Acheteur Vérifié
purchased on 06/01/2017
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5
/5
★★★★★
Very clear and precise
Acheteur Vérifié
purchased on 05/01/2017
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5
/5
★★★★★
Simple, clear search
Acheteur Vérifié
purchased on 04/01/2017
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5
/5
★★★★★
Very good
Acheteur Vérifié
purchased on 04/01/2017
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4
/5
★★★★☆
Well
Acheteur Vérifié
purchased on 03/12/2016
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 02/01/2017
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5
/5
★★★★★
Very good site, well done and pleasant
Acheteur Vérifié
purchased on 02/01/2017
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5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 02/01/2017
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5
/5
★★★★★
Very clear and easy to access
Acheteur Vérifié
purchased on 01/01/2017
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4
/5
★★★★☆
Good publicity for a visit
Acheteur Vérifié
purchased on 29/12/2016
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3
/5
★★★☆☆
The kit was given to me as a gift. The instructions are very inadequate; I had to go on the Internet to get a demonstration of how to prepare and assemble it. The piece of wood supplied for the handle is too fragile and split; I replaced it with marine plywood. Too bad!
Acheteur Vérifié
purchased on 03/01/2016
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Answer from Coutellerie de Laguiole Honoré Durand
Hello Mr. Biermann, Thank you for your feedback; perhaps you didn't read the instructions we supply with our kits correctly, or even in full: we'd be happy to e-mail you more detailed assembly instructions.
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
As for the handle splitting, it's quite surprising (as the wood is quite soft) and the first time we've had this feedback from a customer; perhaps you didn't use the right drilling diameter in relation to the diameter of the handle fixing screws... I remain at your entire disposal, Yours faithfully
5
/5
★★★★★
Fast delivery and item conforms. Correct.
Acheteur Vérifié
purchased on 14/05/2016
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5
/5
★★★★★
This is the third knife I've ordered and I'm still delighted with the site. Clear, precise, in short... I recommend it 100%.
Acheteur Vérifié
purchased on 23/12/2016
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4
/5
★★★★☆
AN AVEYRON-BASED ONLINE SALES SITE AT LAST
Acheteur Vérifié
purchased on 24/03/2016
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