Cuirs Guignard consistently delivers quickly and securely, with fast delivery and careful packaging that keeps products in excellent condition. Customers highlight high-quality items across categories, including leather jackets, boots, and handbags, praised for their fit, soft texture, and durable construction. The store provides attentive, personalized service over the phone, with knowledgeable guidance that helps customers choose the right sizes and products, enhancing the overall shopping experience. Overall, the shopping experience is described as reliable and satisfying, with consistent praise for professionalism and quality.
Purchase of a women's jacket. Very nice jacket, good quality, the shape is superb, one downside, some snaps did not hold.
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Florence N.
Rating: 3 out of 5
I returned the jacket because I didn't like the two-tone gradient side, at my expense. The person I spoke to on the phone told me that for the next shipment since I am exchanging this jacket for another of the same color, the company would include a 'return voucher' in case of a new exchange. It might be wise to include said voucher from the start..
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Client
Rating: 4 out of 5
Super quality
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Marie B.
Rating: 4 out of 5
The website is well made. The speed of delivery is surprising! You can tell it's a serious company. The quality of the leather is superior to what you can find in stores, unfortunately... the sizes do not match (too small, the XL corresponds to an L and there is no XXL). Too bad. The return conditions are very well managed and very clear. Really, it's an excellent
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Michel
Rating: 4 out of 5
Very good quality bag. Quality leather. Very good product. A bit of delay in delivery.
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Yvette F.
Rating: 4 out of 5
Jacket received quickly. Beautiful quality. Satisfied with the product.
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Client
Rating: 4 out of 5
I am waiting for my order but the person I spoke to on the phone was very friendly and efficient, thank you.
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Lucien P.
Rating: 4 out of 5
Package received on time and in good condition, merchandise of excellent quality. I recommend this site.
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Monsieur F.
Rating: 4 out of 5
Satisfied with my purchase, a short men's leather jacket. Small downside: - The leather has a slightly unpleasant smell but should disappear quickly over time. Other than that, very good quality/price ratio.
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Response from Cuirs Guignard
Hello sir, we sent you a message to your email with the tracking number "colissimo" during the shipment. We have just resent your invoice to your email. (please note that the messages may be in SPAM). We remain at your disposal for any other requests or information. Best regards
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C. C.
Rating: 4 out of 5
Product apparently of good quality, delivered quickly. A bit disappointed by the color of the leather compared to the photo.
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Patrick H.
Rating: 4 out of 5
Hi, nothing to say, everything is fine
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Client
Rating: 4 out of 5
Beautiful product of very good quality
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Client
Rating: 4 out of 5
A very fast shipment.
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Première C.
Rating: 4 out of 5
Standard very easy to reach with pleasant listening and help from the advisor. Fast delivery and very well prepared package. The jacket is of good quality, well cut, quality leather. We are not disappointed with the order.
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C
Client
Rating: 4 out of 5
Good experience
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C
Client
Rating: 4 out of 5
I took size M, I am 1.69m and 55kg. The jacket fits correctly for those who like them rather fitted. The color is rather blue-gray with a slight worn effect. Original but not flashy.
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C
Client
Rating: 3 out of 5
Very little information following the order.
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Response from Cuirs Guignard
Hello sir, we have just taken note of your opinion. The package is being distributed at your chosen relay point or post office. We have sent a message with the tracking number. We remain at your disposal if you have any questions or specific requests. Best regards.
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Laetitia V.
Rating: 3 out of 5
I ordered a red bag and in the photo it is indeed red, but in reality it is raspberry.
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C
Client
Rating: 4 out of 5
Nothing to say, perfect size;;
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Marlier C.
Rating: 3 out of 5
Too bad to have to pay for delivery and return of the order otherwise nice site...
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Claire
Rating: 4 out of 5
Good reception on the phone. Fast delivery. I had to return the item because I ultimately chose another color. The exchange went smoothly.
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Lucile W.
Rating: 4 out of 5
Fast delivery and well packaged
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C
Client
Rating: 4 out of 5
Satisfied with the jacket, for the quality to see over time
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Bernard P.
Rating: 4 out of 5
Hello Very nice boots purchased. 3rd pair. We are delighted. Just a small downside if they had been soled it would have been perfect. Best regards
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Client
Rating: 4 out of 5
The stitches of the vest are visible in places
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C
Client
Rating: 4 out of 5
Very fast shipping, good quality packaging. Shoes too. Everything is great
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Jérôme
Rating: 4 out of 5
Very nice product received within the timeframe agreed upon.
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Leyla
Rating: 4 out of 5
Beautiful jacket a bit too tight despite the L.
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Rivière
Rating: 4 out of 5
The jacket is very good. The sleeves are a bit long: I should have them shortened.
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C
Client
Rating: 4 out of 5
Perfect, the delivery times and quality are on point, good commercial quality, nothing to complain about, thank you.
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Madame V.
Rating: 4 out of 5
Hello, to be honest, I really liked your way of treating your customer, you are polite towards your clientele and that is what is needed for a merchant, I congratulate you and the quality of the leather pleased me a lot, many things to you.
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Client
Rating: 4 out of 5
High-quality products and serious service. Delivery was tracked and fast. I am very satisfied.
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Client
Rating: 4 out of 5
Good service
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Nico
Rating: 4 out of 5
Huge selection, reasonable prices, perfect shipping. Just, on the boots, the heel is glued, not the rest. If I want it to last, I have to go to the cobbler. Too bad.
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Martine
Rating: 3 out of 5
Received on time, very nice cowboy boots but unfortunately impossible to put on! Shaft too narrow after a cordial phone conversation, an exchange for another model was agreed. Attentive and customer service representative.
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Ollivier P.
Rating: 4 out of 5
Very good product. One problem is that the main zipper pops open. I won't return the jacket because I rarely have the chance to close it. That's why I only give four stars. Otherwise, the jacket is very beautiful, and I would have given five stars without this annoying defect.
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Response from Cuirs Guignard
Hello, We acknowledge your message and are truly sorry for this little inconvenience and you should not stay like this, we will send you a return label via email and proceed with the zipper replacement, thank you. ETS GUIGNARD
C
Client
Rating: 4 out of 5
Order as described and delivered quickly. No complaints.
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Herrenvolk14 H.
Rating: 4 out of 5
So first time I ordered a coat for my wife on this site, 490 euros including shipping and surprisingly surprised by the quality of it. There are a few stains if we can call it that near the pockets and a button but nothing disturbing and especially for real leather which as we know is 'imperfect'. Don't hesitate to treat yourself even for the size, it's custom-made for my wife.
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C
Client
Rating: 4 out of 5
I made a mistake on my size, so I am simply exchanging it because the product is impeccable.
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