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D
Rating: 4 out of 5
very happy with the merchant
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 3 and 4 stars
Reset filtersC
Rating: 4 out of 5
The order arrived in Madrid without problems and on time. Perfect size and it fits me ??. Very happy
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L
Rating: 4 out of 5
the leather is of beautiful quality, the finishes too only the sleeves are a bit long, it's a shame
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D
Rating: 4 out of 5
Fast delivery time. Very pleasant boots to wear. Thank you
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F
Rating: 3 out of 5
I am only half satisfied because the size 44 I received is not perfect. My friend wears 44 for all his pants and here he is missing 2 cm at the waist, it is too tight... since I bought it for his birthday he did not want to exchange it, especially since the only available size would be 46 and that the pants would not fall well because apart from the waistband that tightens, the rest fits perfectly.
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Response from Cuirs Guignard
Hello, We have taken note of your message and are really sorry that the size 44 does not fit perfectly. We sometimes have issues with the sizing of pants, as depending on the brands and materials, customers are a bit lost about their sizes. Indeed, our size 44 pants measure 44 cm flat at the waist, the leather does not have any elastane so it is impossible to gain one or two cm, a 44 really measures 44. When customers ask us for help with pant sizing, we always advise measuring their pants rather than looking at the size label because often they realize that their 44 may actually be more like a 46! But please do not hesitate to return the pants if needed for an exchange and thus be comfortable. Best regards, ETS GUIGNARD
K
Rating: 4 out of 5
Hello, satisfied with the fast and well-packaged delivery. This down jacket is just right in size. The dark khaki color is very dark, unfortunately, but it's still a good product.
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C
Rating: 4 out of 5
Hello, I am completely satisfied with my order. The product is of quality (very good leather quality, very neat finishes...) and matches the description on the site. I was very well received on the phone for additional information. The only small downside is the processing time of the order, which I found a bit long. Let's not forget that we are living in a complicated period due to Covid, so I won't hold it against them. And I highly recommend their products.
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C
Rating: 3 out of 5
Hello, you have good products but I think there is a problem with the sizes... Have a nice day.
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R
Rating: 4 out of 5
Bag received very well, very well packaged with care. Very nice product. To see with time, but I have no doubt. I recommend ++
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C
Rating: 4 out of 5
I am happy with my order.
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C
Rating: 4 out of 5
Item conforms to my expectations. Speed of dispatch. I will think of this site for any other order.
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P
Rating: 4 out of 5
I highly recommend Maison Guignard because honestly ultra fast delivery, jacket very well protected, everything is perfect not to mention a very secure payment! I will return.
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G
Rating: 4 out of 5
The size corresponds to the given measurements
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A
Rating: 4 out of 5
I particularly appreciated being able to enter my measurements to check that the coat I wanted was the right size. Very appreciated for an online purchase. Fast delivery.
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C
Rating: 4 out of 5
ORDERED 3 JACKETS UNFORTUNATELY ONE NOT THE RIGHT SIZE THE OTHER 2 PERFECT!!! I AM WAITING TO SEE IF RETURNS ARE NOT VERY COMPLICATED AND ABOVE ALL TO SEE IF BY TAKING A CHEAPER ONE THERE WILL BE A REFUND
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V
Rating: 4 out of 5
very responsive service, very serious.
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G
Rating: 4 out of 5
Friendly and professional person, warm welcome, good advice. Next purchase to redo with you without problem. Guillaume Proquin
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C
Rating: 4 out of 5
Fast delivery. Quality product
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C
Rating: 4 out of 5
Nothing to say delivery on time and impeccable products
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M
Rating: 4 out of 5
Fast delivery. Product conforms to our expectations.
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C
Rating: 3 out of 5
Fast, careful delivery and within the deadlines. Good quality travel bag. However, the color was not what was expected compared to the photos on the site. It was an orange cognac while in the photo it was a light brown cognac. Since it was a gift, we do not know if the person dared to say they were disappointed but they had asked for a brown bag...
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Response from Cuirs Guignard
Hello, we sent the VIENNA cognac travel bag as stated on the order form so not in brown! If the color does not suit you, do not hesitate to contact us for an exchange. Best regards, ETS GUIGNARD
G
Rating: 4 out of 5
Well-designed site, quick and efficient phone support.
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J
Rating: 4 out of 5
It was a gift for my husband's Christmas, he loves it and was very surprised by the quality. Very nice coat, keeps very warm, very reasonable price, plan one size up unless the leather stretches a bit because with a thick sweater it can be a bit tight.
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C
Rating: 3 out of 5
Very nice leather, however the jacket really runs very small. I wear a M in all brands, I took an L to be comfortable and it is still too small.
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S
Rating: 4 out of 5
Fast delivery, faster than the announced deadline very appreciated! Nice rabbit poncho but it loses a lot of its fur :-(
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M
Rating: 4 out of 5
Good service, good merchandise delivered on time.
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A
Rating: 4 out of 5
The ordered jacket is superb and corresponds to the advertised product. My husband, for whom it was the Christmas gift, is delighted. Bravo to you and Merry Christmas!
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D
Rating: 4 out of 5
Product corresponds well to the order, good quality.
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G
Rating: 3 out of 5
Regarding the quality of the jacket, impeccable, but 12 euros for shipping plus 16 euros 50 for the return is a bit expensive for a jacket whose measurements are not respected. I myself have a jacket size 7 XL and yours is missing almost 20 cm.
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Response from Cuirs Guignard
Hello, We take your message into account and are sorry that the product does not suit you. You indeed ordered a size 7XL but in a perfecto style which is therefore very fitted to the body and we lose one to two sizes at the body level due to the asymmetrical closure. The shape may not be suitable, we try our best to have choices in larger sizes. We clearly state on the site that return shipping costs are the responsibility of the customer, you should expect an average of 12 euros for a return via colissimo, depending on the weight. Have a nice day ETS GUIGNARD
F
Rating: 4 out of 5
Following my purchase of a pair of leather boots, I am really satisfied both with the quality and the speed of delivery, and also with the quality of the product. Aside from a very slight scuff on the heel of one of the boots (they will see others), I am very satisfied. I highly recommend this brand.
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É
Rating: 4 out of 5
Hello, I received the lamb leather pants well. Fast shipping. Very nice model and perfect fit. Thank you.
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C
Rating: 3 out of 5
Hello, the item is compliant, except that it has black stains on the hood and on one shoulder. Perhaps you can advise me on the possibility of removing them? Thank you in advance.
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Response from Cuirs Guignard
Hello, we have taken your message into account. Could you send us photos of the black stains on the hood? We will be happy to advise you on how to remedy this incident. Here is the address where you can reach us: [email protected] or by phone at 05.49.81.46.94. We remain at your disposal for further information. Best regards.
C
Rating: 4 out of 5
Product conforms to the order.
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B
Rating: 4 out of 5
Some difficulties in creating the customer account to place my order on the website, but with the help provided by phone at the indicated call number, everything went very well. Speed of dispatch and delivery of the package.
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M
Rating: 4 out of 5
I am very happy with the jacket which is of very good quality.
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C
Rating: 4 out of 5
Hello, the jacket is exactly as it appeared in the photos on the website and thanks to the size guide, I was able to choose mine well. It is very nice and comfortable even with a sweatshirt underneath. The service has been great and the shipping was fast. It arrived in less than a week and I was informed of the process in different emails.
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M
Rating: 4 out of 5
Although the jacket did not quite meet my expectations; I can say that the product was of quality, plus fast delivery, very competent site.
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C
Rating: 4 out of 5
Hello, just a bit more information between the order and the shipment if possible. Regards.
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C
Rating: 4 out of 5
Conforms to the order, good quality/price ratio.
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C
Rating: 4 out of 5
Hello, Nice jacket matching the photo! Fast delivery! However, I had given the measurement of my arms to adjust the sleeve length....! This was not taken into account! Too bad. Best regards. P.H
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