Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Following my purchase of a brown leather three-quarter Nathan jacket, which is really of top quality, I decided to get a more spring-like jacket, so I chose the Oakwood model 62983. My measurements were really respected compared to the received model. I thank the seller for their welcome and attentiveness. However, for the jacket, it is really light in terms of quality and finishes. Can we blame this brand? I don't think so because 239 euros for a so-called leather jacket is not very expensive. I would say you get what you pay for. Best regards, Mr. GERARD.
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Mf
Rating: 3 out of 5
Deadline respected and conforms to the description.
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joseph
Rating: 3 out of 5
In terms of size, the jacket fits well but the sleeves are really too long. I ordered the jacket on 29/12/2020 like an idiot and 8 days later the product is on sale.
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Response from Cuirs Guignard
Hello, we acknowledge your message, please know that we can indeed alter the length of the sleeves of your jacket and this service is free. As for the price, it is indeed similar everywhere, the sales are from January 8 to February 4, prices are modified on certain products. Best regards, ETS GUIGNARD.
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David P.
Rating: 3 out of 5
I ordered a leather jacket that I had to return twice because the size did not fit. So far, no worries, they handled my request and quickly sent the requested size. The problem is that returns for size issues are charged, unlike many online sales sites. So I find it risky to order from this site, especially since the ordered item runs very small. For a usual M size, the XL was still too small. So at 8-9 euros for the return to change the size, it's expensive.
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Response from Cuirs Guignard
Hello, we are truly sorry for the return regarding your jacket. You indeed opted for a size M on the down jacket 101101. Unfortunately, we did not have any indications on your measurements, so no control to avoid you return fees. We only had an exchange with size L, but once received you asked us after looking at the size guide for a size 3XL which was no longer available in stock. Very often with the help of measurements, an email, or a call, we do our best to avoid return fees for our customers by guiding them as best as possible on size choice. You ended up canceling the order, so we refunded you for the jacket + the shipping costs of 12 euros from the start, we always proceed this way to avoid our customers excessive shipping fees. Our apologies for this experience, sincerely ETS GUIGNARD.
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Fanny
Rating: 3 out of 5
The color does not match the photo on the website.
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Response from Cuirs Guignard
Hello, you ordered the light brown milano, we are truly sorry if you find the color does not match the photo, we do take care to verify. If the color does not suit you, you can return your package for a full refund of the order (bag + shipping costs). Sincerely ETS GUIGNARD.
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Vassaux V.
Rating: 3 out of 5
Very good bag and of very good quality but the color does not match my order. I ordered a brown bag and received a burgundy one. Too bad.
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Response from Cuirs Guignard
Hello, you ordered the bag 111943 which only comes in brown and black. The brown really corresponds to the visual on our site, very reddish, marked, it is in no way a burgundy. We are truly sorry if the color does not suit you, in that case, do not hesitate to return it for a refund. Sincerely ETS GUIGNARD.
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Gabriel D.
Rating: 4 out of 5
The dimensions of your leather garments (what was ordered) are at the lower limit of the displayed size... perhaps it would be better to order a size up? Difficult to know, without having returned the product asking for the size up and risking having to return it again... Aside from this remark, everything is perfect!
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Patricia V.
Rating: 4 out of 5
Received yesterday the sheepskin coat ordered by phone. The item is very high quality, size ok. Thank you very much to the seller who took the time..??
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Client
Rating: 4 out of 5
Very beautiful leather of very good quality, attentive staff, fast delivery. I highly recommend.
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Patricia P.
Rating: 4 out of 5
Quality products, easy returns, fast deliveries.
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michel P.
Rating: 3 out of 5
Not enough information on order tracking.
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Response from Cuirs Guignard
Hello, we take note of your remark, we try as much as possible to inform our customers about the preparation of their order. For example, for yours, you received a confirmation email on the same day of your purchase, the next day, you received a message informing you that the chosen boots are out of stock and will be shipped within 15 days / 3 weeks as stated on the site. Then, another email, 4 days later, to inform you of the shipment of your package in week 2 or 3. You will now receive an email on the same day of the shipment of your package with the colissimo link, then another email the day before delivery. Here is a bit of the protocol put in place. Have a good day, ETS GUIGNARD.
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CL
Rating: 4 out of 5
This bag is very pretty and very well made. I am just a little disappointed by its size, I thought it was slightly bigger and wider.
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jean M.
Rating: 4 out of 5
Very good quality article but returned due to incorrect size.
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David
Rating: 4 out of 5
Beautiful jacket. Too bad a small snag inside the leather was noticed.
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ARNAUD
Rating: 4 out of 5
Size consistent with standard sizes. Very nice quality. Delivery time respected. Serious site.
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Thierry P.
Rating: 4 out of 5
I bought boots on the cuir Guignard site, I am fully satisfied with the quality as well as the delivery time.
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Client
Rating: 4 out of 5
Commandé perfecto cuir. Réception rapide et article conforme à la description.
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VN
Rating: 4 out of 5
I ordered a bag not long ago. It is beautiful. The stitching is correct. The delivery is fast. The quality is to be seen.
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Client R.
Rating: 4 out of 5
The product is of very good quality delivered on time.
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FAVAS G.
Rating: 4 out of 5
The seriousness and speed of the shipping is appreciated. I regret that the item had two scratches because I liked the color and I would surely have kept this item, but Christmas is not far away... I still recommend this site.
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Response from Cuirs Guignard
Hello, thank you for your message, it's very kind. The bag is indeed super nice in this cognac color, vintage look but it is true that the leather may appear marked, it is not clear. We wish you happy end-of-year holidays. ETS GUIGNARD
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Client
Rating: 4 out of 5
Jacket ordered and delivered quickly. Beautiful jacket, beautiful quality. Nothing to report, I recommend this site.
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Jb
Rating: 4 out of 5
Thanks to the quality of service of my first purchase in September, I decided to go for another item through the site. Aside from the small sizing issue (the M ordered was not in stock), the solution found was correct. Delivered quickly, I am very satisfied with the model. I bought a jacket from the same brand, I wasn't taking too much risk regarding the size.
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Patrick V.
Rating: 4 out of 5
Super fast delivery, thank you. Too bad the size XL is too small, a larger size would have been more judicious. But your sizes need to be reviewed, thank you anyway.
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Client
Rating: 4 out of 5
Very good service and very good product
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Lolo
Rating: 4 out of 5
Good products on the men's leather vest (guignard). For the women's leather vest (Last rebel), the lining size is too big and overflows. Too bad.
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Client C.
Rating: 4 out of 5
Too bad the size is too small, XXL too tight and no bigger... really a shame.
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Client M.
Rating: 3 out of 5
Very nice quality, but had to take an extra size in the Men's Sendra cowboy boots because of the belt around the boot, luckily he has a slim foot... maybe it should be warned that the customer should be very slim-footed. I therefore give up ordering for Women, my instep does not allow me to own... your cowboy boots site is only for skinny people. Moreover, the return in tracked Collissimo is very expensive. It is not understandable that you cannot establish free returns at relay points. Best regards. Mrs. Moreau.
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Response from Cuirs Guignard
Good evening, you ordered on our site the pair of leather boots 8286, which is a model that fits normally quite well. We always specify to our customers who seek advice by phone or by email to take their usual size unless the instep is quite strong. We always find this issue on cowboy boots, as there are no zippers or elastic openings. But we have no issues fitting our customers, regardless of their morphology. On your order, you benefited from free shipping, as for the return costs, we make it clear that it is the customer's responsibility, we are a small structure and cannot afford it. We are really sorry for your dissatisfaction. Good evening ETS GUIGNARD
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Anthony
Rating: 4 out of 5
Fast, quality product, too bad it didn't arrive in the right color, but it's not that serious, it's just a bag.
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Response from Cuirs Guignard
Hello, we are really sorry if there is a color error, you had chosen dark brown, if it is not the one received, contact us, we will proceed with the exchange. Have a good day ETS GUIGNARD
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Yann
Rating: 4 out of 5
Satisfied with my purchase but I thought my boots would be made in France!
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Client F.
Rating: 4 out of 5
Very nice jacket, perfect leather, delivered on time.
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Client
Rating: 4 out of 5
Fast and in accordance with the descriptions.
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LEGRAND
Rating: 4 out of 5
Nothing to report, good quality leather, I recommend it.
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leveille Y.
Rating: 4 out of 5
fast delivery, product matching the description, very satisfied
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Gerard
Rating: 4 out of 5
Fast delivery and very good leather quality
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Jean L.
Rating: 4 out of 5
Very good quality product and very well packaged However, the color did not match the order black instead of blue but the interested party preferred black Don act Gilbert FARNAUD
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Alain P.
Rating: 4 out of 5
I ordered a women's leather jacket indicating the measurements of my wife. The item is of very good quality: Elephant leather jacket for women. Received in a reasonable time, less than eight days. Package delivered in perfect condition with a hanger offered by Guignard.
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Client
Rating: 4 out of 5
Very good quality product, fast delivery, good phone contact. A bit expensive for leather pants but the quality is there.
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Client
Rating: 4 out of 5
Not bad to see over time if not very good
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Client
Rating: 4 out of 5
Item received in 3 days. Small problem, the size S of the jacket is rather an XS while my verified measurements correspond well to a size S on the size chart!!!
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Nicolas
Rating: 4 out of 5
Very good purchase, beautiful cut, fits perfectly, pleasant to wear, very happy
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