Customer reviews of Cuirs Guignard

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews

Summary of reviews

Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.

Reviews 3 and 4 stars

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M
Monsieur J.
Rating: 4 out of 5
It's the product I needed! Being tall, this three-quarter fits perfectly!
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Client
Rating: 3 out of 5
The product is excellent, the phone reception as well as the speed of shipping is also good. However, the size chart is wrong. The measurements for the chest and waist corresponded to 4XL while even 2XL is a bit loose!
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cerol J.
Rating: 4 out of 5
Very nice leather jacket, it is warm and made of soft leather... thank you
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Youss
Rating: 4 out of 5
Superb jacket, small downside, the buttons holding the collar are poorly sewn and do not hold well. Too bad.
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Saint-Leger M.
Rating: 4 out of 5
I ordered an item that arrived within the announced deadlines - very good quality jacket and conforms to expectations. Unfortunately, this item was not my size (too tight). Return of the item and refund received quickly.
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Pascal
Rating: 4 out of 5
No problems encountered, quick handling of my questions and good advice regarding the choice of the appropriate size.
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Lelica
Rating: 4 out of 5
Good product, it runs large and it's a bit hard, you have to adapt. Fast delivery, generally satisfied.
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Domi
Rating: 4 out of 5
Very nice fine leather jacket, very well tailored and great price!!! Fast delivery below the announced deadlines.
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Eric
Rating: 4 out of 5
First satisfactory order, the leather is presumably of good quality
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Client
Rating: 4 out of 5
Very beautiful boots, very beautiful quality... but too long in terms of delivery, for 12€ it's very expensive.
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Client
Rating: 4 out of 5
always excellent
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Julien
Rating: 4 out of 5
I did not finalize the order because there was a stock issue. However, I was contacted by Maude who was very professional and very friendly. Hopefully next time!
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Client
Rating: 4 out of 5
Good tracking of the package, Product faithful to the web description.
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Client
Rating: 4 out of 5
very good phone contact and good quality leather
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POLLIAND
Rating: 4 out of 5
Package arrived on time, well packaged. Product as expected from my choice
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Sophie T.
Rating: 4 out of 5
Very nice quality leather, beautiful color, slightly fitted cut.
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client A.
Rating: 4 out of 5
Quick transaction but the quality of the leather is a bit perplexing... we'll see with time
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Pierrot
Rating: 4 out of 5
Fast services and interesting prices
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Rodde
Rating: 4 out of 5
Delivery was perfect, delivered ahead of time and the product corresponds well to my expectations, just a small flaw requested on the shoulder because I have broad shoulders and the jacket fits me a bit tight
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Maxime
Rating: 3 out of 5
Hello everyone, Order received on time, quality at the rendezvous, very nice boots model blues strong 7811 for my part. However, not very nice to send a model that I think was on display. Right shoe sole slightly damaged and without the paper reinforcement inside. Slight scratch also at the heel. A bit disappointed..... Best regards, Maxime.
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Response from Cuirs Guignard
Hello, First of all, thank you for your message, we are pleased that the boots suit you. But we also want to provide you with some clarifications regarding your comment. This model was not on display, we are a store with boots available for our customers to try on. So customers can wear them and take a few steps in the store until the mirror, which may explain that there are some marks on the sole. In any case, you must absolutely go to a cobbler after wearing them 3/4 times to have a sole protector placed to avoid damaging the leather sole and thus keep your boots for many years. As for the scratch on the heel, we unfortunately did not notice it and are truly sorry, do not hesitate to return them for a refund if needed and we are at your disposal. Best regards, ETS GUIGNARD
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Peters
Rating: 4 out of 5
Very good quality of the product.
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juge
Rating: 4 out of 5
very responsive product conforms to the description
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Xavier S.
Rating: 4 out of 5
Beautiful merchandise, delivered quickly, recipient very happy with their gift
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RODRIGUEZ82
Rating: 4 out of 5
Very nice leather. Unfortunately too big and no smaller size or models to replace. I hope there will be one soon.
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Client
Rating: 4 out of 5
Very nice jacket, well tailored, superb! Just thought the leather would be a bit thicker! Aside from that, very good quality leather and it shows. I recommend
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KATHY C.
Rating: 3 out of 5
Good evening, The photos taken on your site do not really represent the color I received.
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Response from Cuirs Guignard
Hello, We are really sorry, we try our best to be as accurate as possible, the photos are retouched as little as possible, but it happens that on lighter colors depending on the lighting of the room and the flashes there is a slight discrepancy. We sincerely apologize if the color does not meet your expectations, in this case, do not hesitate to return the product for an exchange or a refund. Best regards ETS GUIGNARD
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RDOLB
Rating: 3 out of 5
Beautiful products, efficient return service, too bad that when a garment is clearly recognized as "sizing small" it is not indicated.... this would have avoided a "costly" return, and the disappointment of not being able to fulfill my desire for a leather coat!!
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Response from Cuirs Guignard
Hello, We are truly sorry for this disappointment, you indicated to us that the garment was too short in the sleeves and tight in the armhole but perfect for the body and build. We had indeed noticed before that the armhole is quite narrow, but it all depends on the body shape. However, for the sleeves, we quite often have sleeves that are too long, so we can shorten them without any issues! Our apologies, hoping to see you again soon and do not hesitate to contact us to get the maximum information about the garment. Best regards, ETS GUIGNARD
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Client
Rating: 4 out of 5
Perfect, except for the delivery, too long, but it's the post....
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Client
Rating: 4 out of 5
NO ISSUES TO REPORT
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Verleene J.
Rating: 4 out of 5
Very nice finish! A quality job
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Client
Rating: 4 out of 5
Very beautiful leathers, good
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Client
Rating: 4 out of 5
Hello, The shade is different from that of the photo. The python stands out because the rest is much darker and I really liked this homogeneous side in the photo. Moreover, the python part is thinner, which weakens the boot. I could have given only 3 stars for the lack of the classic bulb of the reinforced Mexican boots with metal, but I saw that the Mayura brand does not do it (too bad because it's a big plus. Otherwise, I am still quite satisfied.
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Client
Rating: 4 out of 5
Unmatched leather quality, great choice and very correct internet service. Very good address
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Client
Rating: 4 out of 5
Very good product of very good quality
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Cliente
Rating: 4 out of 5
Quality product and fast delivery, but shipping costs should be free given the amount of the invoice!! Not very commercial...
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Christel
Rating: 4 out of 5
Order received carefully and quickly in less than 48 hours instead of the 7 days announced on the site I recommend
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Julien
Rating: 4 out of 5
The jacket is great, the service is too. Just a downside: a patch was coming off because it was poorly sewn, it did not inspire confidence in the quality of the product.
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angelique H.
Rating: 4 out of 5
Very good site, item that meets my expectations once the right size is acquired! Responsive and friendly customer service. I recommend
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Jean C.
Rating: 4 out of 5
Except that at first your site indicated that this item was no longer in stock, therefore unavailable....
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Client
Rating: 3 out of 5
The boots are good and comfortable, I think they run a bit large, I wanted all-leather shoes, that's fine but the rubber protective soles are too thick and give a somewhat cheap finish.
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Response from Cuirs Guignard
Hello, You ordered the leather boots 2374 in whisky color, it is a really nice product that is both cowboy-style while remaining simple for everyday life. All leather, inside and outside, only the heel is protected by a rubber heel, we had no particular remarks on this subject but can pass the info to the supplier ;). Remember to add a sole protector at your shoemaker to protect the leather sole and thus keep your boots for many years!! Best regards ETS GUIGNARD