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M
Rating: 4 out of 5
I recommend Fast delivery in colissimo Product as described
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 3 and 4 stars
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Rating: 4 out of 5
super product
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C
Rating: 4 out of 5
Fast delivery, beautiful quality jacket and meets expectations.
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E
Rating: 4 out of 5
Fast delivery, perfect leather jacket just the color was described as white while it is Ecru a bit disappointed for that.
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M
Rating: 4 out of 5
Quality leather, speed, no surprises upon receipt, however, the e-commerce site would benefit from having a search by customer size, thus allowing the customer to only consult the items they could wear, especially regarding good deals. The seriousness of the site reflects that of the stores.
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C
Rating: 4 out of 5
Very nice jacket and the delivery was very fast
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F
Rating: 4 out of 5
Very nice quality, well-followed exchange without issues, very satisfied.
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L
Rating: 4 out of 5
Everything went well without problems.
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N
Rating: 4 out of 5
In accordance with the order and very good quality product! Fast delivery but a bit disappointed with the size as it was said to order the right size but they are a bit tight!!!!
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C
Rating: 4 out of 5
Boots arrived very quickly, very good quality, fit a bit large.
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C
Rating: 4 out of 5
Leather jacket better than I expected, more beautiful than on paper, fast delivery and very well packaged.
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F
Rating: 4 out of 5
Fast delivery, product as expected
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M
Rating: 4 out of 5
Thank you for the good communication and the good advice on size
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H
Rating: 3 out of 5
If nothing can be reproached regarding the shipping and packaging, on the other hand, it is quite different for the received garment: Three-quarter leather men's down jacket "101086" from the brand "DAYTONA", having ordered size 3XL after a phone exchange regarding my size, it turned out that I could not wear this item, the sleeves being way too tight?! Too bad because overall the garment exuded quality. No issues regarding the refund. HC
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A
Rating: 4 out of 5
Speed, seriousness and quality. Other purchases planned.
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C
Rating: 4 out of 5
Very well received in Nantes with very good advice and online purchase of boots arrived in 72 hours at home and of very good quality
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G
Rating: 4 out of 5
I hesitated a lot to order. But, no disappointment. All good. The leather is of beautiful quality, the models are original and the delivery is fast. I had a small issue with the size which was quickly resolved. I highly recommend this supplier. Mde Floriant
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E
Rating: 4 out of 5
I thought that by giving you my waist and bust measurements + my size and weight, I would finally have a jacket that I could close, unfortunately that is not the case, it is just a little bit off, what a shame.
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Response from Cuirs Guignard
Hello, We try our best to advise you on the choice of size using your measurements, which unfortunately is not always easy to get right by one size. We are truly sorry, but it is always possible to return the package for an exchange. Best regards
C
Rating: 4 out of 5
a very fast delivery as I wished. perfect!!!
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C
Rating: 4 out of 5
Very good product.
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M
Rating: 4 out of 5
always very beautiful pieces If small issue the commercial gesture that goes well
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B
Rating: 4 out of 5
Perfect, totally satisfied, beautiful item, thank you again and see you soon, I will surely order again soon
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J
Rating: 4 out of 5
fast delivery, product meets my expectations
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J
Rating: 4 out of 5
perfect order, seller to recommend, this is the second one I made, processing and delivery better than on time
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C
Rating: 4 out of 5
Very good quality. By noting the detailed measurements you will have no problem. Appreciable payment ease. When I lived in Vendée I went directly to the factory and I was always satisfied. My husband and I made separate purchases and we are both happy.
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T
Rating: 4 out of 5
Very satisfactory product perfectly matching the description on the site.
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A
Rating: 4 out of 5
Beautiful jacket, beautiful quality leather, too bad the size is a bit tight, the 2XL fits small. Fast shipping
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J
Rating: 4 out of 5
Phone reception more than satisfactory, order reception quite fast, satisfied with the services
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A
Rating: 4 out of 5
nothing to say product compliant with the site !!!! deadline compliant very good
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F
Rating: 4 out of 5
PRODUCT THAT SHOULD BE OF VERY GOOD QUALITY GIVEN THE VISIBLE AND TACTILE FINISHES THE COLOR CORRESPONDS PERFECTLY TO THE DESIRED ONE
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H
Rating: 3 out of 5
The leather is of excellent quality, however the zippers are poorly made (on the first use of the right sleeve, I ended up with it in my hand I tried to repair it myself but it broke. So it's dead for customer service, I'll see how I will manage). Otherwise the delivery service is quite long but it's understandable since some products are made to order. I think it's a very good site, I just had bad luck and that unfortunately happens
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Response from Cuirs Guignard
Hello, We take your message into account, we apologize for this small inconvenience and please do not hesitate to contact us for customer service. We will be able to change the zipper and send you the jacket as soon as possible, don't worry, it's not your fault, the zipper shouldn't come loose so quickly. Please remember to contact us by email or by phone. Best regards
C
Rating: 3 out of 5
Unfortunately the item was too large at the sleeves. I have to return it and the shipping costs are at my expense... very bad point compared to other e-commerce sites.
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Response from Cuirs Guignard
Hello, If the item is too large at the sleeves, it is quite possible to alter it, moreover, alterations are free! If needed, please do not hesitate to contact us by email or by phone 05 49 81 46 94. As for returns, unfortunately we indicate it on our site, indeed, return shipping costs are the responsibility of the customer. Best regards
D
Rating: 4 out of 5
Very happy
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C
Rating: 3 out of 5
Beautiful leather and quality, the only negative point of the order is the delivery, order made on the 17th sent on the 22nd received on the 25th but no email or SMS to inform that the package had arrived at the relay point, I ended up calling the relay point who told me that my package was indeed available and yet on the package tracking it was still in the mail center 14 while the package had arrived for 2 days. At the price of jackets, delivery could be free or of better quality by going through Chronopost and not Colissimo.
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Response from Cuirs Guignard
Hello, You indeed placed your order on the 17th, we shipped it on the 22nd and we sent you an email on your order tracking to inform you of the shipment and also to provide you with the tracking number. You can thus follow the progress of your package day by day from this link. However, it happens that emails arrive in your spam or that the email address is incorrect and unfortunately we cannot know. Moreover, you must necessarily receive an SMS or an email from the post office notifying you of the deposit at the relay point, it is strange that you received nothing. We are really sorry for this mishap and are happy that the leather suits you. Best regards. ETS GUIGNARD
C
Rating: 4 out of 5
Very satisfied with my order good quality price ratio and fast delivery
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C
Rating: 4 out of 5
GOOD DELIVERY FAST
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G
Rating: 4 out of 5
Gomes Néto Maryse. Satisfied with my order. Have a good day.
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C
Rating: 4 out of 5
GOOD ORDER PROCESSING WITHOUT PARTICULAR PROBLEMS.
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E
Rating: 3 out of 5
Very beautiful product. You are very responsive to the questions I could ask you by email. I received it on time for my husband. The only small downside is that I expected to receive the jacket in a cover to protect it in addition to the bag. But otherwise, I recommend you 100%.
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Response from Cuirs Guignard
Hello, Thank you very much for your message, we want to clarify that we do not provide covers, we are not in favor of that. Leather garments should not be put under covers, they must absolutely breathe, do not enclose them. Best regards, ETS GUIGNARD
C
Rating: 4 out of 5
Speed, a bit surprised by the very dark shade of the leather but I like the aspect it has.
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