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C
Rating: 4 out of 5
Exactly as I wanted. And it smells like leather, the real thing. No bad surprises.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 3 and 4 stars
Reset filtersF
Rating: 4 out of 5
Order received quickly, product OK, nothing to say
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A
Rating: 4 out of 5
Good site. Excellent products. Keep it handy P.AZOUS
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C
Rating: 4 out of 5
Excellent product
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B
Rating: 4 out of 5
Order received without issues. Customer service is very attentive. Would recommend in the future
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P
Rating: 3 out of 5
I am disappointed with Guignard leathers because I recently bought cowboy boots in size 43, it was the last pair in that size, so there was a discount but for me they were not new (the brand inscription on the soles was partially erased) hence my deduction.
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Response from Cuirs Guignard
Hello, We assure you that the boots shipped are indeed new. The scratches present under the soles were certainly made during fitting in the store, but under no circumstances do we sell second-hand boots. Please feel free to contact our customer service if needed. Have a nice day and see you very soon, Les Cuirs Guignard.
N
Rating: 4 out of 5
Fast shipping but received a defective new product (inner seams torn). Hence the 4 stars instead of 5... On the other hand, excellent customer service: attentive, quick, efficient, and pleasant!! Product returned at their expense because it was defective and a new item sent in excellent condition and in accordance with my order. I highly recommend this site.
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D
Rating: 4 out of 5
Order well received. Beautiful jacket, very pleasant leather and color as I hoped. I recommend this site.
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M
Rating: 4 out of 5
Satisfied, fast shipping, good quality of the coat I received.
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C
Rating: 4 out of 5
Efficiency, although 1 of the products was out of stock, reactivity & speed Good value for money Thank you
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C
Rating: 4 out of 5
Very good quality, perfect timing
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C
Rating: 4 out of 5
The product corresponds to the photo. Order processed quickly.
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C
Rating: 4 out of 5
Fast and secure delivery. and the product is of good quality
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P
Rating: 4 out of 5
Very fast.
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M
Rating: 4 out of 5
Very nice products and services following perfect phone welcome. Thank you
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C
Rating: 4 out of 5
Fast. Efficient.
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C
Rating: 4 out of 5
Nothing to report good service
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C
Rating: 4 out of 5
Fast delivery, compliant product Very good
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D
Rating: 3 out of 5
Very nice coat, but at 449€ and losing buttons after a week, it's not great. Do we have to find a seamstress to redo them all?
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Response from Cuirs Guignard
Hello, We are really sorry for this inconvenience, we have a customer service and our own seamstresses. We can certainly take care of this type of repair. See you soon Cuirs Guignard
C
Rating: 4 out of 5
Serious company easily reachable with very good quality leathers, I recommend without hesitation
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J
Rating: 4 out of 5
This is my first order and I am very satisfied. Quality leather jacket with very good finishes. Fast delivery and without any problems.
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J
Rating: 4 out of 5
Product as described, correct delivery, very good quality/price ratio
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C
Rating: 4 out of 5
Serious. I am waiting to see the refund delay following the return of items.
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C
Rating: 4 out of 5
No problem with the order processing, competent service.
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S
Rating: 4 out of 5
I ordered a jacket that unfortunately was no longer available. Great responsiveness from the team who immediately offered a commercial gesture for the inconvenience. New order placed and jacket received and of good quality, very soft lamb leather. Nice purchase from a site I didn't know at all. Bravo.
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C
Rating: 4 out of 5
Very good both for the merchandise and for the delay
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M
Rating: 4 out of 5
Very fast delivery, beautiful product, leather a bit wrinkled nonetheless upon delivery
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C
Rating: 4 out of 5
Very satisfied, my jacket arrived quickly, well packaged and corresponds to what I expected.
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J
Rating: 4 out of 5
Very good quality, I might order a size up, as it is really tight with socks.
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L
Rating: 4 out of 5
Hello, I am completely satisfied with my order in terms of timing, price, and product quality.
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G
Rating: 4 out of 5
Fast delivery
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C
Rating: 4 out of 5
I recommend this site and I am satisfied with my order and its processing, however the delivery time was a bit long.
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S
Rating: 3 out of 5
Nice product but arrived with several very visible scratches on the leather. I was offered a refund. I kept it anyway because I really like its cut and original color but I am disappointed with its condition upon receipt...
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Response from Cuirs Guignard
Hello We had indeed specified that the product had a vintage look and had more noticeable marks on the leather than on a smooth finish. As already proposed, we can issue you a refund if the product is not suitable. See you soon The Cuirs Guignard
P
Rating: 4 out of 5
I am completely satisfied with my order, but it's a pity that the most stylish products often stop at size 50 and sometimes less! What a disappointment when after having a crush on a model you have to resign yourself to choosing what is left! As for the welcome and the deadlines, nothing to say: it is very satisfactory.
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C
Rating: 3 out of 5
Home delivery when it was requested to be delivered to a relay point. Otherwise, nothing to complain about for the rest.
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Response from Cuirs Guignard
Hello, Our delivery service would like to apologize for this inconvenience, indeed after verification we have confirmed your request for delivery to a parcel relay. The main thing is that you have received your order and that your new jacket satisfies you. See you soon, Les Cuirs Guignard
N
Rating: 4 out of 5
I love my jacket but I was very unhappy because I did not receive all emails after my order. No order confirmation or delivery email.
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P
Rating: 4 out of 5
Very good quality boots
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F
Rating: 4 out of 5
Just great!!! Choice, quality-price ratio!!! Delivery a bit expensive for my taste hence my 4 stars and not 5, too bad!
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M
Rating: 4 out of 5
For now very satisfied
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C
Rating: 3 out of 5
The coat is perfect. However, there was a color mistake, I ordered a brown one and received a black one. Since the return is at my expense, I will keep it: too bad
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Response from Cuirs Guignard
Hello, It is true that we can barely see the difference between the black and dark brown you ordered, and we assure you that you received the brown color. If the product does not suit you, do not keep it reluctantly, please contact our customer service at 05 49 81 46 94. See you soon, The Cuirs Guignard team