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B
Rating: 4 out of 5
Delivery: O.K. Quality: O.K.
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Customer reviews of Cuirs Guignard
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 10 285 published reviews
Summary of reviews
Cuirs Guignard consistently delivers with a wide range of leather options and fast, careful shipping, ensuring products arrive as described and well packaged. Customers repeatedly praise the quality of leather and the reliability of delivery, noting jackets, bags, and boots meet or exceed expectations and arrive within expected timeframes. The store’s service stands out for helpful, responsive advice on sizing, clear information on stock, and a professional, courteous experience from first contact through delivery. Overall, shoppers express high satisfaction with product quality, dependable delivery, and strong customer support.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Hello - very friendly phone reception: - very clear and well explained site: - correct product prices: - product quality to see (waiting for my first delivery) - delivery too long (normal, I really want to receive my order) - for now satisfied with the brand, let's see the next steps for a possible order. Good continuation JP - LA CIOTAT 13600
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I
Rating: 4 out of 5
Very good, good site to recommend. I love everything they do. From ordering to receiving and payment methods.. Everything is respected.
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F
Rating: 4 out of 5
Too bad for the return to pay 17.5€ from Belgium
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C
Rating: 4 out of 5
en attente de reception colis
M
Rating: 3 out of 5
The delivery is very fast, the item conforms to the order except for the fact that it had no label on size, material, or cleaning.... we are not used to this and it's a shame because it raises doubts about quality, origin, and whether the product is new.
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C
Rating: 4 out of 5
I am very happy Quality speed but one must say there is always better hence the fact of not giving the maximum stars. However, I honestly recommend it, it's the best. The size is perfect. Gift made to my dad and given his reaction I think I chose well. A big thank you
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C
Rating: 4 out of 5
I received what I ordered without any problem and in a very short time. Very serious.
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C
Rating: 4 out of 5
efficient and fast service
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P
Rating: 4 out of 5
Of course the whole thing
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P
Rating: 4 out of 5
First purchase at 'Cuir Guignard', no shipping issues. The jacket had a dark stain at the top of the right sleeve that falls into the armpit fold when worn. So we kept it.
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D
Rating: 4 out of 5
Easy order and fast delivery. Quality leather but it seems to me that given the price of the goods, shipping could be free.
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C
Rating: 4 out of 5
Fast and unexpected delivery because when I ordered it was expected to take 15 days! So very satisfied from that point of view. I will certainly order again but will not take your advice into account, to 'take a size down' because it's a bit tight, but my feet will get used to it, at least I hope!....
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N
Rating: 4 out of 5
Hello, I am satisfied with my order, just a small problem quickly resolved. Very nice model I recommend it Thank you
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K
Rating: 4 out of 5
Fast delivery. Good quality leather. I will recommend
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C
Rating: 4 out of 5
good product, beautiful quality, no surprises. Delivery 2/3 days longer than expected.
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J
Rating: 4 out of 5
Very good site with very good customer follow-up. To recommend.
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C
Rating: 4 out of 5
Address problem but very responsive customer service. Delivery without issues and very fast. My only reservation comes from the fact that my shoes which were not soled (Sendra, so brand habit to prove "all leather") were not accompanied by recommendations on this subject. It wasn't my first pair, but I think of those who won't expect it or who more foolishly will wear their shoes in that state. A big waste in perspective... In short, a little note of advice for maintenance, both short and long term, doesn't seem superfluous to me.
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C
Rating: 4 out of 5
Very satisfied with the merchandise, everything corresponds, the staff is very attentive to customers.
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C
Rating: 4 out of 5
fast delivery, good handling of the order, but the product does not meet my expectations.
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C
Rating: 4 out of 5
Not very clear about delivery times, but quality product.
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M
Rating: 3 out of 5
Good contact, with exchange of information. Unfortunately, in the photo, the jacket did not appear with a "worn" look that I do not like. I am returning the jacket for this reason and because the size is too tight. I hope the new one I chose will satisfy me to the maximum!
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U
Rating: 3 out of 5
I received the jacket in record time. However, it is too small for me. I followed the advice of Cuirs Guignard who told me to choose size L. I am very disappointed.
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Response from Cuirs Guignard
Hello, We advise you to contact us by phone to discuss the exchange procedures together. We will cover the return shipping costs since it was a wrong size choice on our part. See you soon, Les Cuirs Guignard
C
Rating: 4 out of 5
I ordered a product that ultimately did not fit me. The return and refund went well. The shipping costs are still high.
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J
Rating: 4 out of 5
Very nice jacket, delivered on time, I recommend Cuirs Guignard.
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C
Rating: 4 out of 5
received package very quickly, conforms to the photo, size very good... however, a few scratches on the leather that I noticed later, unfortunate considering the prices... otherwise I recommend.
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R
Rating: 4 out of 5
Very satisfied with my order delivered in very good packaging and on time
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M
Rating: 4 out of 5
for a second order after a difficult start online, then very well passed, deadlines and quality are there
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R
Rating: 4 out of 5
a fast shipment and perfect quality. just a high price.
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C
Rating: 4 out of 5
fast and not disappointed
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C
Rating: 4 out of 5
Order and delivery without any issues. A few small traces of glue or varnish on the back. Following my call, the Guignard house retrieved the jacket (return costs at their expense) and returned it to me a few days later cleaned. I rarely leave a review after an online order but here... really delighted with the service and I am quite demanding.
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E
Rating: 4 out of 5
Leather with some defects and some stains. Otherwise well fitted
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L
Rating: 4 out of 5
Quick response to our questions as well as very careful sending of our item. I recommend.
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P
Rating: 4 out of 5
Happy with my new leather, I pass the address to my friends, only regret, ad 'free shipping not applied, but no regrets'.
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P
Rating: 4 out of 5
Had problems choosing the size of my garment, I am now satisfied.
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S
Rating: 4 out of 5
Good delivery time but unfortunately I had to return the package because there was a defect and it was too big. Very pleasant phone contact! I am waiting for the return.
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M
Rating: 4 out of 5
Product completely compliant in quality and price, ultra-fast delivery.
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R
Rating: 3 out of 5
The customer is not informed about the progress of their order on their account... this is a weak point... Package not received yet.
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A
Rating: 4 out of 5
First order, I really like the jacket (quality, leather, finish, price) and especially the ease of payment. Thank you.
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P
Rating: 4 out of 5
Very nice 3/4 beautiful material but my size L was no longer available, I still took XL because I liked the product a lot and it is almost just at the shoulders so no sweater underneath, but since it is very warm...
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