Customer reviews of Cycles et Sports

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 2 553 published reviews
5 2 190 86% 4 197 8% 3 79 3% 2 38 1% 1 49 2%

Summary of reviews

The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.

Reviews 1 and 3 stars

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/01/2022
Out of 10 items ordered, I only received 7. I was reimbursed but no commercial gesture was made. It's a shame and disappointing that they don't try to make up for their incompetence.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/01/2022
On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/01/2022
Postage and packing,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/01/2022
it's a pity that some colors are missing compared to what's advertised.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/01/2022
The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 03/01/2022
not too keen on having to pay 60 fr for recomended parcels
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