The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
Article conforms to my order!! The only downside is that the ordered item does not have a stock status. So delay unknown, I received my order after 15 days otherwise serious company
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Response from Cycles et Sports
Hello David,
We sincerely thank you for your positive feedback and your trust in our store. We are delighted that the item matches your order and we take your comment regarding stock availability into account. Your satisfaction is important to us.
Best regards,
The Cycles and Sports team
A
Alexandre G.
Rating: 4 out of 5
following a purchase from 13/06/2026
Very good
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Response from Cycles et Sports
Hello Alexandre,
Thank you for your positive feedback and we are delighted that you are satisfied with your experience at Cycles and Sports. Your feedback encourages us to continue providing the best possible service.
Best regards,
The store team
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Eric C.
Rating: 4 out of 5
following a purchase from 23/04/2026
Super service
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Response from Cycles et Sports
Hello Eric,
We warmly thank you for your positive feedback and your rating of 4/5. It is a pleasure to know that our service has satisfied you. Your satisfaction is our priority, and we hope to see you again soon in our store.
Best regards,
The Cycles and Sports team
J
jean-marie L.
Rating: 4 out of 5
following a purchase from 16/01/2026
good
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Response from Cycles et Sports
Hello Jean-Marie,
Thank you for your positive feedback regarding our site "Cycles et Sports". Your satisfaction is our priority, and we are delighted that you found your experience pleasant. Please feel free to share your suggestions to further improve our services.
Best regards,
The Cycles et Sports team
L
Lionel D.
Rating: 2 out of 5
following a purchase from 27/03/2026
Request for contact, following a size exchange of Cannondale Factory team shorts and no news at all, very sad about all this!
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Response from Cycles et Sports
Hello Lionel,
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that you have not received a response to your contact request regarding the exchange of your shorts. We place great importance on our customers' satisfaction and would like to resolve this issue. We invite you to contact us directly via private message so that we can assist you better.
Best regards,
The Cycles and Sports team
C
Cécile C.
Rating: 2 out of 5
following a purchase from 18/03/2026
Order placed in mid-March. At the beginning of April, having no news, I called customer service. Part of my order was shipped to me. The rest was shipped in mid-May, almost 2 months delay. If the item is not available, I would find it more honest to say so or to refund directly.
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Response from Cycles et Sports
Hello Cécile,
Thank you for taking the time to share your experience. We are sorry to hear that the processing time of your order did not meet your expectations. Your feedback is valuable and we will use it to improve our communication regarding the availability of items. We hope to see you again at Cycles et Sports to provide you with a better experience.
Best regards,
The Cycles et Sports team
M
Madalena G.
Rating: 4 out of 5
following a purchase from 18/03/2026
.
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Patrick G.
Rating: 4 out of 5
following a purchase from 03/03/2026
Product compliant with my expectations and top delivery.
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Response from Cycles et Sports
Hello Patrick,
We sincerely thank you for your positive review of our site "Cycles et Sports". We are delighted to learn that the product met your expectations and that you appreciated the speed of our delivery. Your satisfaction is our priority, and we hope to see you again soon for more purchases.
Best regards,
The Cycles et Sports team
F
frederic C.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good responsiveness of customer service
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Response from Cycles et Sports
Dear Frédéric, we sincerely thank you for your positive feedback regarding our customer service. Your satisfaction is our priority, and we are delighted to learn that you appreciated our responsiveness. Please do not hesitate to contact us if you have any other questions or needs!
Best regards,
The Cycles and Sports team
P
Philip A.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good
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Response from Cycles et Sports
Hello Philip,
Thank you for your feedback, and we are delighted to hear that you had a positive experience on our site "Cycles and Sports". Your satisfaction is our priority, and we hope to provide you with an even better experience during your next visit. Please feel free to share your suggestions or specific needs with us.
Best regards,
The Cycles and Sports Team
C
Cyrille R.
Rating: 4 out of 5
following a purchase from 01/10/2025
Speed of order taking and delivery times. The ordered products are compliant in terms of quality.
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Response from Cycles et Sports
Hello Cyrille,
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our service and the quality of our products. Your satisfaction is our priority. We look forward to seeing you again at "Cycles and Sports"!
Best regards,
The "Cycles and Sports" team
T
Thierry F.
Rating: 2 out of 5
following a purchase from 08/09/2025
Very long, 10 days to receive my bike pump
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Response from Cycles et Sports
Hello Thierry,
Thank you for your feedback. We understand your frustration regarding the waiting time to receive your bike pump. We are striving to improve our delivery times in order to better serve our customers. Your satisfaction is our priority, and we appreciate your patience. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The Cycles and Sports Team
F
Fabrice M.
Rating: 4 out of 5
following a purchase from 19/08/2025
Good
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Response from Cycles et Sports
Hello Fabrice,
Thank you very much for your review and your rating of 4/5! We are delighted that you had a good experience on our site "Cycles and Sports". Please feel free to share your suggestions to further improve our services.
See you soon,
The "Cycles and Sports" team
P
Pascal R.
Rating: 4 out of 5
following a purchase from 06/08/2025
Regarding the two products. Nothing to report. However, it would have been interesting to have a delivery date. I had to follow up by email and despite the response there was still a delay. Too bad because this order was really urgent. I didn't have the chance to wear it.
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Response from Cycles et Sports
Hello Pascal,
Thank you very much for your feedback and your rating. We are delighted that you like the products. We sincerely apologize for the delivery delay and the lack of information regarding this matter. Your feedback is valuable, and we will do everything we can to improve our communication. Please do not hesitate to contact us directly for any urgent future orders; we will do our best to assist you.
Best regards,
The Cycles and Sports team
T
Thierry P.
Rating: 4 out of 5
following a purchase from 21/08/2025
Until the receipt of my order everything was perfect!!! I sent an email 3 days ago because one item was defective but still no response.... I hope to get a reply soon.
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Response from Cycles et Sports
Hello Thierry,
Thank you for your feedback and for the 4/5 rating. We are pleased to hear that your order went well. We sincerely apologize for the delay in responding regarding your defective item. Please be assured that our team is actively working to resolve your issue and will contact you as soon as possible. Thank you for your understanding and patience.
Best regards,
The Cycles and Sports team
G
GILLES C.
Rating: 2 out of 5
following a purchase from 04/08/2025
At the time of my order, the item was in stock and available. Just before delivery, I was told that the item was no longer available!! Not very serious.
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Response from Cycles et Sports
Hello Gilles,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we are constantly working to improve our inventory management to avoid such situations in the future.
Best regards,
The Cycles and Sports team
L
LAURENT C.
Rating: 4 out of 5
following a purchase from 31/07/2025
Despite a problem with availability, everything went well with the order and delivery. Very attentive.
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Response from Cycles et Sports
Hello Laurent,
Thank you for your feedback and for your rating of 4/5. We are pleased to hear that your order and delivery went well, even though we regret the availability issue encountered. Your satisfaction is our priority, and we strive to listen to our customers.
Best regards,
The Cycles and Sports team
F
Franck P.
Rating: 4 out of 5
following a purchase from 29/07/2025
Good helmet, but like all, the visor doesn't hold well, I lost it after... one day!
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Response from Cycles et Sports
Hello Franck,
Thank you very much for your feedback and your rating of 4/5. We are delighted to hear that you appreciate our helmet. We take note of your comment regarding the visor and we will work on improving this point. Please do not hesitate to contact us for any questions or assistance.
Sportingly,
The Cycles and Sports team
P
Patrick D.
Rating: 4 out of 5
following a purchase from 16/07/2025
Dommage que le beau packaging Assos soit arrivé complètement écrasé. Envoyé par la poste non emballé dans carton
A
Angélique B.
Rating: 4 out of 5
following a purchase from 11/06/2025
Fast refund after a return (size issue). Too bad the exchange was not possible. I had to turn to another site.
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Response from Cycles et Sports
Hello Ang lique,
Thank you very much for your feedback and your rating of 4/5! We are delighted to hear that you appreciated the speed of the refund. We understand your disappointment regarding the inability to exchange your product and we take your comments into account to improve our service. We hope to see you again soon on our site!
Best regards,
The Cycles and Sports team
E
ERIC M.
Rating: 4 out of 5
following a purchase from 05/06/2025
Very slow delivery
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Response from Cycles et Sports
Hello Eric,
Thank you for your feedback and your rating of 4/5. We are sorry to hear that the delivery took longer than expected. We are doing our best to improve this aspect and ensure an optimal experience for our customers. Your feedback is valuable and will help us progress.
Best regards,
The Cycles and Sports team
D
David D.
Rating: 2 out of 5
following a purchase from 12/06/2025
Sizes table is complete inaccurate
S
Sylvie C.
Rating: 2 out of 5
following a purchase from 03/06/2025
PURCHASE MODIFIED BY THE SITE AND NOT VERY FAST SHIPPING
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Response from Cycles et Sports
Hello Sylvie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations regarding the modification of your order and the delivery time. Please know that we take your comments very seriously and we are constantly working to improve our services. Do not hesitate to contact us for any further assistance.
Best regards,
The Cycles and Sports team
P
Philippe M.
Rating: 4 out of 5
following a purchase from 10/06/2025
Very satisfied
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Response from Cycles et Sports
Hello Philippe,
We sincerely thank you for your feedback and are delighted to learn that you are very satisfied with your experience on our site "Cycles et Sports". Your satisfaction is our priority, and your valuable feedback encourages us to continue improving our services. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Cycles et Sports team
E
Eric P.
Rating: 4 out of 5
following a purchase from 07/06/2025
Perfect, fast delivery, excellent gobik item
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Response from Cycles et Sports
Hello Eric,
We sincerely thank you for your positive feedback and your rating of 4/5. We are delighted to hear that you appreciated the speed of our delivery as well as the quality of the Gobik item. Your satisfaction is our priority and we hope to see you again soon on our site for new cycling adventures.
Best regards,
The Cycles and Sports team
J
JEAN-PIERRE B.
Rating: 4 out of 5
following a purchase from 15/05/2025
Good
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Response from Cycles et Sports
Hello Jean-Pierre,
We sincerely thank you for your positive feedback on our site "Cycles et Sports". We are delighted to hear that your experience was satisfactory. If you have any suggestions to improve our services or products, please feel free to share them with us. We look forward to seeing you again soon!
Best regards,
The Cycles et Sports team
N
Nicole J.
Rating: 2 out of 5
following a purchase from 09/05/2025
My shorts arrived unstitched
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Pascal J.
Rating: 4 out of 5
following a purchase from 07/05/2025
Excellent service from this seller. Product compliant with the brand. Ultra fast delivery, perfect tracking. Experience to renew.
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Response from Cycles et Sports
Hello Pascal, we warmly thank you for your flattering review and are delighted that you enjoyed your experience on our site "Cycles and Sports". Your satisfaction regarding the product's compliance and the speed of delivery encourages us to continue providing quality service. We look forward to seeing you for your next purchases!
See you soon! The Cycles and Sports team
A
Alain L.
Rating: 2 out of 5
following a purchase from 19/04/2025
Reception delay much too long
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Response from Cycles et Sports
Hello Alain,
Thank you for taking the time to share your feedback. We are sorry to hear that the delivery time did not meet your expectations. We appreciate your feedback, which helps us improve our service. Please do not hesitate to contact us directly for any questions or assistance you may need.
Best regards,
The Cycles and Sports team
P
Pascale D.
Rating: 4 out of 5
following a purchase from 28/04/2025
Delivery time a bit long this time ...
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Response from Cycles et Sports
Hello Pascale,
Thank you for your feedback and your rating of 4/5. We are sorry to hear that the delivery time did not meet your expectations this time. We are doing everything we can to improve our service and provide you with an optimal experience. Please do not hesitate to contact us for any questions or needs.
Best regards,
The Cycles and Sports team
H
Haji Sidek Haji Y.
Rating: 4 out of 5
following a purchase from 28/03/2025
Speedy delivery and good quality product.
A
Aude M.
Rating: 4 out of 5
following a purchase from 19/04/2025
I am delighted with my purchase, however I am not convinced by the system that allows replacing the 3-point plate with the SPD plate, honestly it's much harder than in the video! I don't understand why it's so hard to equip our children, when you don't know much it's a nightmare!
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Response from Cycles et Sports
Hello Aude,
Thank you for your feedback, and we are delighted to hear that you are satisfied with your purchase. We encourage you to contact us directly or visit the store for personalized assistance. Your satisfaction is our priority, and we wish to support you as best as we can with your needs.
Best regards,
The Cycles and Sports Team
J
jean pierre C.
Rating: 4 out of 5
following a purchase from 02/04/2025
Conforms to the purchased product fast delivery.
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Response from Cycles et Sports
Hello Jean Pierre,
Thank you for your positive feedback and we are delighted to hear that you are satisfied with your purchase as well as the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Cycles and Sports".
Best regards, The "Cycles and Sports" team
A
Annie ou Bruno C.
Rating: 2 out of 5
following a purchase from 22/03/2025
Hello, I am very satisfied with the product purchased but not with the order processing. I ordered 2 shorts but only received one due to a stock error. I would have liked the order to be fulfilled by receiving 2 shorts and not just one. Even if the model had been somewhat different while still being equivalent. I am not responsible for the stock error. Best regards. Bruno
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Response from Cycles et Sports
Hello Bruno,
Thank you for your feedback. We are pleased to hear that you are satisfied with the product. We understand your disappointment regarding the order and we apologize for this situation. We are constantly working to improve our inventory management to avoid this kind of problem in the future. Please do not hesitate to contact us directly for any further assistance.
Best regards,
The Cycles and Sports team
B
Bernard B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Speed of shipping
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Response from Cycles et Sports
Hello Bernard,
Thank you very much for your positive feedback and recommendations! We are delighted to hear that you are satisfied with your experience with "Cycles and Sports". Your feedback on the delivery and the compliance of the equipment is greatly appreciated.
We look forward to serving you again!
Best regards,
The Cycles and Sports team
S
Sandrine D.
Rating: 4 out of 5
following a purchase from 06/03/2025
Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.
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Response from Cycles et Sports
Dear Sandrine,
Thank you for taking the time to share your feedback on our site "Cycles et Sports". We are delighted that our customer service was able to assist you effectively. We apologize for the shipping delay you experienced and understand the importance of prompt delivery. Rest assured that we are constantly working to improve our timelines to better satisfy our customers. We look forward to serving you again!
Best regards,
The Cycles et Sports team
D
debuysscher C.
Rating: 2 out of 5
following a purchase from 11/03/2025
10/10
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Laurent G.
Rating: 4 out of 5
following a purchase from 03/03/2025
I am satisfied with My expectations
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Julien M.
Rating: 2 out of 5
following a purchase from 17/02/2025
I didn't want to leave a review, but since I'm invited to... I ordered a pair of shorts and a pair of shoe covers on February 17th. After placing my order, I was informed that the shorts were out of stock, so I quickly responded (within an hour) to get my order processed quickly. On Thursday the 20th, I was informed that the package would be shipped at the beginning of the following week. On Friday the 28th (not really the beginning of the week...), I reached out again to find out where my order was... it would be shipped on March 3rd. Delays are fine, but being told that it would ship at the beginning of the week and then it only ships a week later is not very serious... They will need to regain my trust for me to order again from Cycles and Sports.
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F
François D.
Rating: 4 out of 5
following a purchase from 01/03/2025
Product in perfect condition. Delivery a little long.
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