Cycles et Sports showcases strong product reliability and variety, with multiple mentions of fast, on-time delivery and items arriving well packaged and as described. Customers highlight responsive, attentive service, including quick email replies, helpful phone advice, and easy replacement or refunds when items are unavailable, reinforcing a reliable shopping experience. The store is praised for quality and fit across multiple product categories (clothing, shoes, helmets, gloves), with clear indications of good value, up-to-date stock when possible, and convenient delivery options, including pick-up locker availability. Overall, shoppers repeatedly note smooth ordering, accurate products, and supportive customer care that enables quick and satisfying purchases.
Thank you for your positive feedback and we are delighted to hear that you are satisfied with your purchase as well as the speed of delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Cycles and Sports".
Best regards, The "Cycles and Sports" team
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Bernard B.
Rating: 4 out of 5
following a purchase from 17/03/2025
Speed of shipping
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Response from Cycles et Sports
Hello Bernard,
Thank you very much for your positive feedback and recommendations! We are delighted to hear that you are satisfied with your experience with "Cycles and Sports". Your feedback on the delivery and the compliance of the equipment is greatly appreciated.
We look forward to serving you again!
Best regards,
The Cycles and Sports team
S
Sandrine D.
Rating: 4 out of 5
following a purchase from 06/03/2025
Serious site with customer service available by phone. The only complaint I can make is that the order was placed on March 6 and the item was only shipped on March 13 for reception on March 17.
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Response from Cycles et Sports
Dear Sandrine,
Thank you for taking the time to share your feedback on our site "Cycles et Sports". We are delighted that our customer service was able to assist you effectively. We apologize for the shipping delay you experienced and understand the importance of prompt delivery. Rest assured that we are constantly working to improve our timelines to better satisfy our customers. We look forward to serving you again!
Best regards,
The Cycles et Sports team
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Laurent G.
Rating: 4 out of 5
following a purchase from 03/03/2025
I am satisfied with My expectations
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François D.
Rating: 4 out of 5
following a purchase from 01/03/2025
Product in perfect condition. Delivery a little long.
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Jacques D.
Rating: 4 out of 5
following a purchase from 14/02/2025
well
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Patrice G.
Rating: 4 out of 5
following a purchase from 16/02/2025
Good item, fast delivery
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Nadege L.
Rating: 4 out of 5
following a purchase from 06/02/2025
Satisfactory product, size ok. The only drawback is that the instructions for adjusting the straps are not included in the package.
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Denis H.
Rating: 3 out of 5
following a purchase from 03/02/2025
👍
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Marie-Jeanne R.
Rating: 3 out of 5
following a purchase from 23/01/2025
Problem with the choice of product color, given on the order as being in stock on the site when in fact it is no longer in stock.
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Laurent B.
Rating: 4 out of 5
following a purchase from 11/01/2025
Fast and accurate delivery
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Chantal I.
Rating: 4 out of 5
following a purchase from 11/12/2024
many quid pro quos with the order which generated a delivery time of almost 1 month
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Response from Cycles et Sports
Hello Chantal, thank you for your feedback on our Cycles et Sports website. We apologize for the misunderstanding that led to a longer-than-expected delivery time. We have taken your comment into account and will do everything we can to improve our service. Thank you for choosing Cycles et Sports
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Jerome P.
Rating: 4 out of 5
following a purchase from 28/12/2024
Sites not up to date on sizes
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Response from Cycles et Sports
Thank you for your constructive feedback, Jérôme. Customer satisfaction is very important to us, and we'll be sure to update our product sizing information as soon as possible. Cycles and Sports
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Thibaud C.
Rating: 3 out of 5
following a purchase from 02/12/2024
Long delay (too long) to send the parcel (more than 8 days).
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René L.
Rating: 4 out of 5
following a purchase from 20/11/2024
Efficient service. The jacket I received was satisfactory
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Karine L.
Rating: 3 out of 5
following a purchase from 06/12/2024
Responsive after-sales service BUT a product purchased/paid for is finally out of stock and shipping costs are excessive.
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Laurent S.
Rating: 3 out of 5
following a purchase from 21/11/2024
Necessary update of the products on the website . Obliged to send an email to follow up the order because not informed of the stock shortage . Fairly reactive after-sales service.
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Arnaud R.
Rating: 4 out of 5
following a purchase from 15/11/2024
The garment's characteristics didn't match what I was looking for. But was it up to Cycles et Sports to be more exhaustive than the manufacturer's data... that would be quite a job. So I used the returns procedure. No worries about processing and reimbursement. On arrival, however, I had to pay for the return postage. That was the small problem with this mail-order experience. Then there were a few minor stock updating problems, with a partial cancellation due to an unavailable item. Finally, very "human" contacts, and that's a pleasure.
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Madeleine D.
Rating: 3 out of 5
following a purchase from 22/11/2024
Postage too expensive
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Véronique D.
Rating: 4 out of 5
following a purchase from 18/11/2024
Received as ordered. However, I would have liked a small welcome gift for the new customer!
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Ghislaine A.
Rating: 4 out of 5
following a purchase from 18/11/2024
The delivery was on time and in good condition. For the moment I can only say that because it is a Christmas gift.
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Corine V.
Rating: 4 out of 5
following a purchase from 09/11/2024
Professional, trustworthy team Too bad there's no correlation between store stocks and the Internet.
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Jc C.
Rating: 4 out of 5
following a purchase from 06/11/2024
Everything is in order, but please allow a good week for delivery ...
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Bernard M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Easy ordering and express delivery
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Serge L.
Rating: 3 out of 5
following a purchase from 14/10/2024
I find the coupé vent a bit thin
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Eric G.
Rating: 4 out of 5
following a purchase from 11/10/2024
Good tube for top-of-the-range bikes with corresponding tires, because you gain speed compared with other standard tubes.
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Jean-Pierre H.
Rating: 4 out of 5
following a purchase from 05/10/2024
Impeccable service and quality product
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Sylvain L.
Rating: 4 out of 5
following a purchase from 22/09/2024
Fast delivery, as described.
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Christian Simon F.
Rating: 4 out of 5
following a purchase from 12/09/2024
Good price. Received item with no problem.
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Yannick D.
Rating: 4 out of 5
following a purchase from 22/08/2024
Getting there on time
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Thierry M.
Rating: 4 out of 5
following a purchase from 27/07/2024
For those who prefer comfort "These shoes are a joy to wear! The sole is very comfortable, and the mesh upper lets the foot breathe. Perfect for long outings. The only drawback is that if you have a very strong foot, the shoe is a little narrow at the tongue. The usual size is perfect.
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Response from Cycles et Sports
Thank you for your positive review of our cycling shoes! We're delighted that you enjoyed their comfort and breathability during your long rides. Sincerely, The Cycles et Sports team.
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Jacques R.
Rating: 3 out of 5
following a purchase from 31/07/2024
I only give 3 stars because I didn't receive my order, but after a reminder I received it very quickly. I think there must have been an oversight.
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Response from Cycles et Sports
Thank you for your comment. The item you ordered is temporarily out of stock, which explains the delay.
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Yuliya S.
Rating: 4 out of 5
following a purchase from 29/07/2024
happy with the glasses, mailing could have been faster communication was good
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Rahul J.
Rating: 3 out of 5
following a purchase from 13/07/2024
Hi, The goods arrived in pristine condition, but was a bit disappointed as one of the item was not shipped despite me waiting for the back-order. Staff at Cycles et Sports are humbled but do lack communication etiquette. They need to improve on it.
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Laurence R.
Rating: 4 out of 5
following a purchase from 17/07/2024
Fast delivery, easy-to-use website.
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Response from Cycles et Sports
Thank you very much for your positive feedback on our Cycles et Sports website! We are delighted to hear that you appreciated the speed of delivery and the ergonomics of our platform. We hope to see you soon among our satisfied customers. We hope to see you soon!
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Sarlet C.
Rating: 4 out of 5
following a purchase from 01/07/2024
+++Great+++
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Olivier M.
Rating: 4 out of 5
following a purchase from 27/06/2024
Very serious site, dispatched within 48 hours
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Martial D.
Rating: 4 out of 5
following a purchase from 19/05/2024
A stock shortage delayed delivery but I was informed promptly.
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Thierry S.
Rating: 4 out of 5
following a purchase from 16/06/2024
Very interesting and comprehensive site
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Sandrine P.
Rating: 4 out of 5
following a purchase from 18/06/2024
Products as described, but long delivery time for a Colissimo! Well received all the same.
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