The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
Product out of stock not noted on the site, email sent quickly but I only got what you offered and not the 3rd blue pair I wanted Apart from that, good product quality.
Translated reviews
Response from Cycles et Sports
We thank you for your feedback and apologize for the shortage of the third pair of blue. We take note of your comment and will make sure this does not happen again in the future. We are delighted to know that you are satisfied with the quality of our products. Thank you for your confidence in our company. Sincerely, The Cycles et Sports team.
P
Pierre G.
Rating: 4 out of 5
following a purchase from 21/05/2024
Order received on time with request for prior agreement to change model due to stock shortage.
Translated reviews
X
Xavier C.
Rating: 3 out of 5
following a purchase from 30/04/2024
Poor communication on delivery times, I had to be the one to call back to check on the status of the order. Communication is an essential point for me when buying online. 20 days between order and dispatch with no news is not a standard feature of online commercial sites. Otherwise contents delivered as ordered.
Translated reviews
Response from Cycles et Sports
Hello, we are sorry for this misunderstanding about delivery times, we will do what is necessary to improve our communication on this subject. However, we are pleased that you have received the product you ordered. We take your comments into account so that we can continue to improve and offer you a quality service. Thank you for your trust and understanding. Sincerely, the Cycles et Sports team.
J
Joseph L.
Rating: 4 out of 5
following a purchase from 30/04/2024
bien un peusurpris qu'il n'y a qu'un serrage BOA ;sur mon ancienne gaerne il y en a 2
Translated reviews
M
michel C.
Rating: 4 out of 5
following a purchase from 30/04/2024
Ras 09
Translated reviews
J
JOSEPH-REINETTE R.
Rating: 3 out of 5
following a purchase from 14/04/2024
For my first order, I can't express myself on your site. Furthermore, my rating for my order is mediocre because having ordered 3 items and only receiving one (while I was impatiently waiting for this one) is difficult to understand, especially since I'm 8000 kms away and paying customs taxes. After complaining, I hope to see my complaints come to fruition.
Translated reviews
Response from Cycles et Sports
Thank you for your comment. Have you been reimbursed for the 2 items?
F
Frederic S.
Rating: 3 out of 5
following a purchase from 15/04/2024
I placed my order on Monday 15/04 and it was validated. After a few days without progress, I contacted the site. I was told that although the gloves were "in stock", they were not physically present and had to be "repatriated" before shipping. I was assured that they would be dispatched on Monday 22/04. On the 23rd, as there had been no change, I contacted the site again and was told they would be dispatched on Friday 26th, which they did, with receipt on Monday 29/04. 15 days to receive an order, when shipping costs 4.91 eur, is really too long!
Translated reviews
Response from Cycles et Sports
Hello Frederic, we are sorry for the longer than expected delivery time. We are doing our best to improve our process to avoid this kind of situation in the future. We take note of your feedback and will work to reduce our delivery times. We hope to see you back on our site soon. Thank you for your feedback and patience. Cycles et Sports
F
francis C.
Rating: 4 out of 5
following a purchase from 18/04/2024
Small problem with a robot window that prevents information from being seen
Translated reviews
E
eric T.
Rating: 4 out of 5
following a purchase from 08/04/2024
Delivery was a little late, but it was still correct.
Translated reviews
P
Philippe D.
Rating: 4 out of 5
following a purchase from 15/04/2024
Very comprehensive, easy-to-read site. Fast order processing. Products 100% in line with expectations and description.
Translated reviews
J
Jean christophe L.
Rating: 4 out of 5
following a purchase from 25/03/2024
Delivery time a little long
Translated reviews
G
gérard M.
Rating: 3 out of 5
following a purchase from 07/03/2024
announced deadlines not met. obliged to phone for order information
Translated reviews
Response from Cycles et Sports
We're sorry to hear that you've experienced difficulties with our Cycles et Sports website. We do our best to meet our delivery deadlines and apologize for any inconvenience this may have caused. We will do our best to improve our communication in the future. Thank you for taking the time to give us your feedback. Sincerely, The Cycles et Sports team.
J
Jacky R.
Rating: 4 out of 5
following a purchase from 16/03/2024
Good product.
Translated reviews
P
PHILIPPE I.
Rating: 3 out of 5
following a purchase from 11/03/2024
Does the battery make noise when discharging?
Translated reviews
Response from Cycles et Sports
Thank you for your review of our Cycles et Sports website. We are sorry to hear that you are experiencing a problem with your battery. Please contact us directly. Sincerely, The Cycles et Sports team.
S
serge M.
Rating: 4 out of 5
following a purchase from 15/03/2024
good product very satisfied especially my grandson
Translated reviews
J
Jean Louis F.
Rating: 4 out of 5
following a purchase from 08/03/2024
ALL CLEAR.
Translated reviews
G
Giovanni S.
Rating: 4 out of 5
following a purchase from 26/02/2024
Slight delay. Otherwise RAS
Translated reviews
F
fabien V.
Rating: 4 out of 5
following a purchase from 04/03/2024
Fast, accurate delivery
Translated reviews
R
Rodolphe C.
Rating: 4 out of 5
following a purchase from 05/03/2024
I have ordered from the site several times and have never been disappointed.
Translated reviews
P
pascal D.
Rating: 4 out of 5
following a purchase from 15/02/2024
very accessible site
Translated reviews
M
Myriam L.
Rating: 4 out of 5
following a purchase from 22/02/2024
Very fast shipping
Translated reviews
A
aurelien S.
Rating: 4 out of 5
following a purchase from 05/02/2024
Fine
Translated reviews
B
bruno S.
Rating: 4 out of 5
following a purchase from 25/01/2024
DELIVERY A LITTLE LONG. ORDER PLACED ON 25/01 AND RECEIVED ON 07/02.
Translated reviews
B
Bruno C.
Rating: 4 out of 5
following a purchase from 01/02/2024
Hello, SATISFIED with the site
Translated reviews
M
Mickael R.
Rating: 4 out of 5
following a purchase from 03/02/2024
Competitive prices and fast delivery.
Translated reviews
M
Melanie R.
Rating: 4 out of 5
following a purchase from 17/12/2023
Two orders placed in December, and each time an item was unavailable, even though the site didn't mention it. It's a pity that stock is not managed directly. That said, all the items ordered were eventually dispatched, some with a wait of around 15 days. Customer service always responds to requests for delays, so there's no real need to worry.
Translated reviews
S
Samuel D.
Rating: 4 out of 5
following a purchase from 27/12/2023
Received promptly
Translated reviews
T
THERESE V.
Rating: 4 out of 5
following a purchase from 09/12/2023
Delivery time a little long. Item arrived on Christmas Eve.
Translated reviews
J
Jean-Pierre B.
Rating: 4 out of 5
following a purchase from 04/12/2023
good service
Translated reviews
O
Olivier S.
Rating: 3 out of 5
following a purchase from 01/12/2023
The delivery date is not estimated, it would be useful to think about it!
Translated reviews
Response from Cycles et Sports
Hello Olivier, thank you for your review of our Cycles et Sports website. We are delighted that you like our promotions. We have taken into account your remark concerning the estimated delivery date and we will make sure to add it in the future. We hope to see you soon on our site. Thank you again for your 3/5 rating. Cycles and Sports
P
Patrick L.
Rating: 4 out of 5
following a purchase from 06/12/2023
Fine
Translated reviews
D
Dominique R.
Rating: 4 out of 5
following a purchase from 26/11/2023
Clear site order received quickly however a little surprised that the item packaged in its original box is put in a box of Italian perlino asti bottle at first glance when I picked up my package at the relay point I thought a mistake ... weird!!!
Translated reviews
M
MARTIN J.
Rating: 4 out of 5
following a purchase from 16/11/2023
no problem
Translated reviews
A
Annick M.
Rating: 4 out of 5
following a purchase from 31/10/2023
I am satisfied with the site, the choice of products. The parcel was delivered on time. I have already ordered from you
Translated reviews
S
Stéphane B.
Rating: 3 out of 5
following a purchase from 18/10/2023
I received an L size instead of an M.
Translated reviews
Response from Cycles et Sports
We apologize for this error on our part. The error has been corrected. We do our best to satisfy our customers and we hope to be able to offer you a more positive experience with your next purchase. Thank you for your feedback. Cycles et Sports
A
Alain S.
Rating: 4 out of 5
following a purchase from 29/10/2023
Long wait for delivery of a Gobik jacket. But due to this brand's delay in delivering the product to Cycles et Sport.
Translated reviews
O
olivier R.
Rating: 3 out of 5
following a purchase from 03/11/2023
wrong color but sent anyway...
Translated reviews
C
charles H.
Rating: 4 out of 5
following a purchase from 10/11/2023
Meets my expectations
Translated reviews
J
Jean-Luc R.
Rating: 4 out of 5
following a purchase from 30/10/2023
A wide choice to suit my needs
Translated reviews
J
Jean Nicolas P.
Rating: 4 out of 5
following a purchase from 23/10/2023
All went well
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 