The online store "Cycles et Sports" consistently excels in delivering products quickly and efficiently, with many customers noting that their orders arrived within just a couple of days. The products are described as compliant with the descriptions provided, affirming the accuracy of what is offered on the site. Customers highlight the quality of the items, particularly mentioning specific products like jerseys and shorts as being well-made and fitting as expected.
At first I didn't know the day of delivery because it was nowhere to be found.
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Response from Cycles et Sports
Thank you for your feedback. Unfortunately, sometimes emails from the post office when a parcel is in the process of being delivered fall into the spam folder. You can also contact us on 04 76 79 16 79 or via [email protected] Sportivement, L'équipe Cycles et Sports
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2022
no information on additional customs charges for countries outside FR
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Fast delivery and responsive customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2022
First order, I'm satisfied, I'll be back.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/05/2022
Delay too long.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/05/2022
only one drawback, I'm an old chnok and don't really appreciate being on a first-name basis, otherwise nothing to say cordially
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/05/2022
When I placed my order, I found the online staff very responsive. The only downside was the delivery time. My order stayed at Cycle et sport for 1 week before being delivered. The site is really well designed and the choice is quite extraordinary.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Fast and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Site OK. Correct use.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2022
Easy navigation
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/04/2022
Delivery times were not respected: more than 12 days to receive my helmet and no communication from customer service, as if my order had been forgotten.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2022
CLEAR!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/04/2022
Impeccable product lmai no delivery Change service provider
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
already several orders on this site and always so perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2022
The site is well designed, but the stock is not necessarily up to date, because when I called your telephone service, the item I wanted was finally there, whereas on the site it was out of stock.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Delivery time a little long but good order tracking. I sent an e-mail to confirm that my order had been taken into account, and received a very quick reply.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/03/2022
Be sure to send the requested merchandise
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Response from Cycles et Sports
Thank you for your comment, if this is an error on our part we will contact you again, we apologize cordially
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/03/2022
Delivery very good, just a shame the clothes arrived with the security chips not removed......
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Response from Cycles et Sports
Thank you for your comment, we apologize for this oversight, you have seen with my colleague to solve this problem otherwise thank you to contact us again if you still do not find a solution, sports.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/03/2022
I didn't give it five stars, for the good reason that we have to pay for the return.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/03/2022
I didn't like the chat service. For the rest everything went well, very fast delivery.
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Response from Cycles et Sports
Thank you for your comment. The online chat service isn't active at all times, so it's sometimes easier to make an urgent request via our telephone line.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/03/2022
Very attractive site, with a wide choice of products and good prices. Order preparation is rather slow (1 week after placing the order), but delivery is quick and communication by e-mail is fast.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/02/2022
Order received late, after a reminder to Cycles et Sports who acknowledged a lack of follow-up.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/03/2022
right price, good product, I recommend
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/03/2022
It would be great if the sizes of cycling vests corresponded to reality. At GOBIK wholesalers, you have to take a size larger than your usual size or you'll have to send the item back at our expense JPD
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Perfect, received on time, well packaged, satisfied with my order, I recommend Cycles et Sports.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2022
Very good, but a lot of products are out of stock.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2022
Great, thanks for the quick phone call for product information.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/01/2022
Order placed on 21/01/2022. Parcel dispatched on 26/01/2022 following my telephone intervention with Cycles et Sports. It turns out that my order was "zapped". Parcel received on 28/01/2022, i.e. 7 days after my order. This can happen, but no apology was made and no commercial gesture was made.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/01/2022
On the other hand, when you receive a product in its original packaging labelled €10 (the manufacturer's recommended retail price, Mavic), even though you paid €15 for it, you feel like you've been taken for a ride. Even if the product is hard to find, and stocks are obviously being liquidated, this was my last experience with cyclesetsports.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
serious site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/01/2022
Postage and packing,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/01/2022
LE site est bien fait ,lors de la livraison une erreur de produit rapidement prise en considération ,échange sans problème au bout de quelques jours;
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/01/2022
it's a pity that some colors are missing compared to what's advertised.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
No complaints
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/01/2022
The order was only dispatched a week after I placed it, and even then I had to contact the site again to find out where it was. Otherwise nothing to say about the quality of the product received.
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