Reviews Cycles et Sports

Impeccable

Responsive to my requests.

All ok, except for excessive delivery costs and the shame of not offering a prepaid label service for the return shipping costs. 10€ each way and 15€ to send back due to an order error (on my part).

Too many missing items that they don't mention when ordering, so the order is delayed while they restock. Regular delivery errors twice already. Otherwise they have the brand I like and that's why I continue to order, but maybe not for much longer. And no commercial gestures, which is a shame considering their errors and the large amounts I leave them.

Fast delivery and the product was exactly as advertised on the phone.

Perfect, fast shipment, compliant product.

Fast delivery

Fast shipping and delivery within a few days

Perfect as usual...Fast delivery...

Fast order and delivery, competitive prices.

Everything is perfect

I received the article wishes Ras

Great telephone contact, reliable site, fast delivery, good quality product. It's my favourite site for cycling clothing.

Serious company

Mavic spare parts available long after shoe production. Quick delivery.

Clear site...easy choice

Never disappointed by this site

Fast and accurate delivery.

Fast service

Super fast shipping.

The products were received on time and in good condition, so very good from a logistical point of view. The price of the helmet seemed interesting, but when I received it, I discovered that its manufacturing date was 2021 for an order placed in mid-2023... For a product that should be changed after 5 years, this information should be mentioned on the website at the time of purchase, so that I can make an informed purchase, since it's already halfway through its life before I've even put it on my head. Let's hope that its storage over the last 2 years has been favorable to its good "conservation"

Sizes not in line with sites

Fast delivery

Very good skills

Perfect nothing to say

Fast shipping Compliant product Hassle-free payment

Serious site RAS I recommend Cycles et Sports Fast and careful shipment Well received

FAST AND COMPLIANT

Products as ordered

Fast delivery.

I have already placed several orders with this retailer, in whom I have complete confidence. However, the last delivery was a little long: the parcel was dispatched a week after the order was placed. It should be pointed out, however, that this was in August, so a shortage of staff may explain the delay.

Stock status not kept up to date, some items are marked in stock when they are no longer in stock or, for new items, are marked in stock when they have not yet arrived, plus payment is cashed directly before the item has even been sent, whereas on other sites payment is cashed when the item is sent, and so in my case, where the order was not complete, I had to wait 2 weeks between the day I placed the order and the day it was dispatched to get a partial refund (item missing), and after 3 calls to find out the status of my order (the 2nd new item in stock had not yet arrived after more than a week's delay).I should have received my order in 48/72 hours (since the items were in stock...), but I only received a partial refund in 2 weeks and because I called them several times...so no, I don't recommend cycles et sports.

Fast, compliant shipping

Superb, very good site that listens to customers

Very professional. They were able to offer me an alternative to my order.

I suppose you want to know why I didn't give you any stars, simply because the delivery time was too long and completely wrong. The address was very precise with the door code, floor, door number, building number etc. .... ) In addition, we chose delivery by chronopost, but in the end, not only did we have to wait for the delivery day set by the agent, who never showed up, only to receive a colissimo notice and have to go to the post office to pick up the parcel. so the service sucked.

Parcel sent the same day, compliant

Very good service

I didn't know about this site. Available by phone, order received quickly. Would recommend.

Everything went perfectly