Customer reviews of Cykero

8,7 /10

Based on 192 published reviews

5 147 77% 4 10 5% 3 8 4% 2 6 3% 1 21 11%

Summary of reviews

The store consistently delivers reliable products that arrive as announced and in excellent condition, with many reviews noting fast shipping and phones or laptops arriving in like-new or very good used condition. Customers highlight attentive and helpful staff, both in-store and online, along with clear explanations and useful advice that enhance the buying experience. The value is reinforced by favorable price-to-quality perceptions and smooth warranty or return processes that are described as quick and uncomplicated. Overall, customers repeatedly mention satisfying purchases, efficient delivery, and supportive service as core strengths.

Reviews 1 and 4 stars

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Pascale B.

Published on 01/04/2026 à 20h49 following a purchase from 10/02/2026

Broken bracelet

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Claudine L.

Published on 24/03/2026 à 22h41 following a purchase from 08/01/2026

Very pleasant home. Very relevant advice.

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Dimitri L.

Published on 24/03/2026 à 14h58 following a purchase from 09/12/2025

From the beginning I had a problem. 5 emails, 10 requests on the chat without ever getting any response.

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Emilie H.

Published on 24/03/2026 à 14h07 following a purchase from 18/01/2026

Customer service, unable to respond. Very disappointed.

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Michael K.

Published on 13/02/2025 à 17h09

Everything O.K.

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Franz W.

Published on 13/02/2025 à 06h21

I am very happy with my order. However, I have deducted one star because the delivery took quite a long time.

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Jonas L.

Published on 12/02/2025 à 17h47

Condition does not match the delivered order. Customer service is quite chaotic and complicated. Better to buy elsewhere.

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Wendy D.

Published on 12/02/2025 à 16h59

Product broke after 2 months. Customer service does not respond or is very slow. After a week of back and forth emailing, still no solution.

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Birgit F.

Published on 12/02/2025 à 16h42

I never received the delivery and am waiting for the refund.

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Arno H.

Published on 12/02/2025 à 16h02

Great product

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Optik S.

Published on 12/02/2025 à 15h59

Sent to the wrong address, only received an invoice after 3 weeks and countless emails.

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Margit L.

Published on 12/02/2025 à 14h59 following a purchase from 04/02/2025

Jag har kontaktad kundtjänst varje dag sen den uteblivna leveransern, mer och mer snorkigt. Krav på ersättning har inte bemötts. Har fortfarande INTE fått leveransen, men hoppas att produkten är i skick som jag beställt.

Tintin J.

Published on 12/02/2025 à 14h28 following a purchase from 29/01/2025

MY PRODUCT DID NOT WORK

Lorenzo C.

Published on 12/02/2025 à 14h24

Purchase through Refurbed, I received the wrong phone and my refund was denied, so I activated my lawyer.

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Marko T.

Published on 30/09/2024 à 07h37 following a purchase from 31/07/2024

S23 having a broking speaker, and trouble getting a new one before sending this one back..

Leonardo R.

Published on 27/09/2024 à 14h42

IPhone in very good condition. Very satisfied. Included charging cable is a 'no name' brand, almost cheap

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sabrin M.

Published on 24/09/2024 à 18h03

Unfortunately, I am very dissatisfied so far. I took out a warranty and have not received my money back. I was given the wrong address to send the device back to. I have now been trying to get my money back for several months and am constantly being asked to explain the facts. The matter is now being handled by my lawyer. What a pity... Not recommended so far... Maybe my opinion will change, we'll see...

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Matthias S.

Published on 23/09/2024 à 18h28

Product did not match the description, only minimal compensation.

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Peter W.

Published on 23/09/2024 à 17h05

I've been trying to return my defective iPhone for days. I am being passed from Ponzius to Pilate! So far not possible to send the defective device back !!!!

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Anna A.

Published on 23/09/2024 à 15h59

Indecent packaging

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Lisa K.

Published on 23/09/2024 à 15h46

Almost everything is great! My only complaint is that the phone didn't arrive cleaned.

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Andrea S.

Published on 23/09/2024 à 15h35

Faulty phone. Microphone problems

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Bruno L.

Published on 23/09/2024 à 15h21

Took forever, wasn't cool at all

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A A.

Published on 23/09/2024 à 15h20

That phone gets Warnsfield and battery drained fast

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Leo E.

Published on 14/06/2024 à 12h16

Proceeded fine briefly exciting ivm 2 orders and sent separately did not arrive at the same time because of that. Satisfied 👍😊

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Hani D.

Published on 14/06/2024 à 12h02 following a purchase from 10/06/2024

.?.

Jim A.

Published on 12/05/2024 à 12h16 following a purchase from 03/05/2024

Quick delivery after finnished order from Refurbed.

Erik F.

Published on 12/05/2024 à 07h01 following a purchase from 18/04/2024

We are unsatisfied because can’t use and charge the bought iPad.

Kyra V.

Published on 10/05/2024 à 16h36

I've had my phone nii so long and it doesn 't do nii more

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Kerstin F.

Published on 10/05/2024 à 16h21 following a purchase from 02/05/2024

One day late though

Filip V.

Published on 10/05/2024 à 15h30 following a purchase from 23/04/2024

look good.