Customer reviews of Cykero

Trust Attestation
8,7 /10
Overall rating: 8,7 out of 10
Based on 192 published reviews
5 147 77% 4 10 5% 3 8 4% 2 6 3% 1 21 11%

Summary of reviews

The store consistently delivers reliable products that arrive as announced and in excellent condition, with many reviews noting fast shipping and phones or laptops arriving in like-new or very good used condition. Customers highlight attentive and helpful staff, both in-store and online, along with clear explanations and useful advice that enhance the buying experience. The value is reinforced by favorable price-to-quality perceptions and smooth warranty or return processes that are described as quick and uncomplicated. Overall, customers repeatedly mention satisfying purchases, efficient delivery, and supportive service as core strengths.

Reviews 2 and 3 stars

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P
pierre S.
Rating: 2 out of 5
following a purchase from 18/05/2026
Chat/ia - support request via chat due to absence of "identity card": after providing the order number and my email as requested by the chat/ia: never received the email - the information that it is indeed a "fast charger" provided with my i-watch S9 does not match what I received (generic "standard" charger)
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Josiane H.
Rating: 3 out of 5
following a purchase from 27/11/2025
hello, customer service does not respond to emails. quality of the screen protector not good case without stops
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ERIC R.
Rating: 2 out of 5
following a purchase from 16/11/2025
fast shipping and phone as described, but after that the warranty does not exist, no response either from the chatbot that is supposed to contact us. no response to emails. and if you ever want to contact them by phone, a premium rate line in Germany ...
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Freya W.
Rating: 2 out of 5
Product arrived broken, return was possible, but dissatisfied with the fact it had to be sent back
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Martin M.
Rating: 3 out of 5
following a purchase from 21/01/2025
I bought an Apple Watch Ultra 2, and the advent didn`t sat that it was importen from USA, and therefore wasn`t able to messaure oxygen level in the blood. The product was in really nice shape so in that matter everything was without problems.
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Aliya N.
Rating: 3 out of 5
iPad is in good condition on the outside. But the battery condition is an absolute disaster.
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Bajram B.
Rating: 3 out of 5
3 stars because my order was nothing cheap 567 euro samsung s 22 ultra very scratched am bissen disappointed
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Oliver S.
Rating: 2 out of 5
It arrives later in Austria
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Philipp S.
Rating: 3 out of 5
Processing went well. Documentation and process great! But the shipping with UPS was bad. This is not only the last parcel service for private households. Poor service, incorrect feedback, no redirection options, difficult to use the homepage. Please use another service in future. Thank you!
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Johann K.
Rating: 2 out of 5
Goods have not yet arrived
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Ricarda H.
Rating: 3 out of 5
Unfortunately, the product is faulty and will be returned. But the customer service is 1a
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Gabriele B.
Rating: 2 out of 5
Phone has deep marks, fell to the ground several times. Ruined frame. I can understand that "good" quality includes signs of wear and tear, but not dropped on the ground like that. For over 730 euros I imagined "good " meant "good," not like that. The battery is not great. For at the amount I paid I was hoping for something more. Good referring to 100 euros can be all right, but good referring to 730 must be good indeed.
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David O.
Rating: 3 out of 5
following a purchase from 21/05/2024
Lite sen anmkomst
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Ahmad B.
Rating: 3 out of 5
following a purchase from 22/05/2024
❤️
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