Customer reviews of Cykero

Trust Attestation
8,7 /10
Overall rating: 8,7 out of 10
Based on 192 published reviews
5 147 77% 4 10 5% 3 8 4% 2 6 3% 1 21 11%

Summary of reviews

The store consistently delivers reliable products that arrive as announced and in excellent condition, with many reviews noting fast shipping and phones or laptops arriving in like-new or very good used condition. Customers highlight attentive and helpful staff, both in-store and online, along with clear explanations and useful advice that enhance the buying experience. The value is reinforced by favorable price-to-quality perceptions and smooth warranty or return processes that are described as quick and uncomplicated. Overall, customers repeatedly mention satisfying purchases, efficient delivery, and supportive service as core strengths.

Reviews 2 and 4 stars

Reset filters
P
pierre S.
Rating: 2 out of 5
following a purchase from 18/05/2026
Chat/ia - support request via chat due to absence of "identity card": after providing the order number and my email as requested by the chat/ia: never received the email - the information that it is indeed a "fast charger" provided with my i-watch S9 does not match what I received (generic "standard" charger)
Translated reviews
E
ERIC R.
Rating: 2 out of 5
following a purchase from 16/11/2025
fast shipping and phone as described, but after that the warranty does not exist, no response either from the chatbot that is supposed to contact us. no response to emails. and if you ever want to contact them by phone, a premium rate line in Germany ...
Translated reviews
C
Claudine L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Very pleasant home. Very relevant advice.
Translated reviews
F
Freya W.
Rating: 2 out of 5
Product arrived broken, return was possible, but dissatisfied with the fact it had to be sent back
Translated reviews
M
Michael K.
Rating: 4 out of 5
Everything O.K.
Translated reviews
F
Franz W.
Rating: 4 out of 5
I am very happy with my order. However, I have deducted one star because the delivery took quite a long time.
Translated reviews
A
Arno H.
Rating: 4 out of 5
Great product
Translated reviews
L
Leonardo R.
Rating: 4 out of 5
IPhone in very good condition. Very satisfied. Included charging cable is a 'no name' brand, almost cheap
Translated reviews
O
Oliver S.
Rating: 2 out of 5
It arrives later in Austria
Translated reviews
L
Lisa K.
Rating: 4 out of 5
Almost everything is great! My only complaint is that the phone didn't arrive cleaned.
Translated reviews
J
Johann K.
Rating: 2 out of 5
Goods have not yet arrived
Translated reviews
G
Gabriele B.
Rating: 2 out of 5
Phone has deep marks, fell to the ground several times. Ruined frame. I can understand that "good" quality includes signs of wear and tear, but not dropped on the ground like that. For over 730 euros I imagined "good " meant "good," not like that. The battery is not great. For at the amount I paid I was hoping for something more. Good referring to 100 euros can be all right, but good referring to 730 must be good indeed.
Translated reviews
L
Leo E.
Rating: 4 out of 5
Proceeded fine briefly exciting ivm 2 orders and sent separately did not arrive at the same time because of that. Satisfied 👍😊
Translated reviews
J
Jim A.
Rating: 4 out of 5
following a purchase from 03/05/2024
Quick delivery after finnished order from Refurbed.
K
Kerstin F.
Rating: 4 out of 5
following a purchase from 02/05/2024
One day late though
F
Filip V.
Rating: 4 out of 5
following a purchase from 23/04/2024
look good.
We use cookies for audience measurement and improving user experience.