Customer reviews of DAM Marine

The hose kit does NOT include the cerflexes that are shown in the kit image on your website ...

I placed an order and the store assistant should have "advised" me that there was a turbo kit. Instead of ordering everything by the case.

I placed this express order because it was an emergency.I received two O-rings in the parcel that didn't match the part numbers.I had to recommend them to volvo.Result: a week's delay and my customer not happy.

As a neophyte, I need a lot of expert advice. I feel like I'm bothering people by asking all my questions.

I am very offended by the treatment of this French company and I feel cheated because I ask them a fuel cooler for a Volvo Penta D4 260 hp and it turns out that after receiving it does not fit me and 4 days later I return it paying me the postage q are 90 from Spain. I buy again after payment another oil cooler which is noted that it has been stored for a long time (it comes with rust stains on the casing) and it costs me about 1000. And what is my surprise when DAM MARINE answers me saying that they will not refund me the money of the first cooler that I have returned saying that this had been manipulated being this a real lie since the product was taken out of the box and to see that it was not the original was reintroduced and packaged carefully to return it to their facilities.now they tell me that I have 15 days to go through their facilities in France to pick it up living in Spain or that I pay again the postage for them to resend it to me. If they do not give me a fair solution I will put it in the hands of my lawyer and the consumer protection office and I will report it on all social networks. I am very careful with DAN MARINE! The answer to this comment is not real. The cooler was spotless with no scratches or cracks or anything. No tampering, but how easy it is after having charged you for it not to return the money... and say q anything to avoid it. End of my plea!!!...I already know where I will not buy a replacement for my boat.

I HAVE NOT YET RECEIVED THE PACKAGE

I still haven't received my order

They didn't send me the right product and won't exchange it, even though I ordered the right model.

I still haven't received my order even though it was sent by express delivery, so we're paying express delivery charges for nothing !!!!!

bonjour le port pour 3 joints torique est très cher pour quelques grammes (14 euros)

I had to be called back!

Hello, the distribution pump no 3582310 that I ordered from you on September 2 for my Volvo engine is not suitable for my engine (pressure too low). I intend to send it back to you for a refund.

40 for a Colissimo to the French West Indies..... a bit expensive isn't it?

No description or list of joints is provided.No remote control of the boat possiblePlease provide the complete list of joints in the package.

I have not received the item and so far I have not been reimbursed for it either.

I still haven't received the damn strap!!!!!In the chronopost messages I can't figure out where I can pick it up since I was absent when delivery was attempted.

My order was not taken into account and processed 4 5 days later despite my insistent calls.express shipping paid for nothing ...

Hello Your team got in touch with me, the address is correct and there's nothing to change. However, the big problem is with parcel management at the Poissy sorting center, apparently the temporary workers there are having problems and this is putting all deliveries at risk. I've contacted the post office's customer service department and they've asked for my parcel to be dropped off at a post office, which I hope they'll find, otherwise my vacations will be compromised. That's why I've warned you to find another, safer delivery method.

Shipping a little expensive, and at the time of choosing it did not allow me to activate the most economical option. Everything else is fine.

I find the price of transport a little expensive for a Colissimo almost three times the price of the pieceA simple envelope would have been enough.

the problem are transportations..to many days ..and not arrival in athens...spares parts we import evry day from europe,need 2-3 days maximum by DHL-TNT.....THANKS steve kipreos manager

The delivery does not correspond to the order. The products delivered do not conform to the brand requested and invoiced.

I ordered an inverter oil dipstick for a specific yanmar engine model. I received the dipstick on time, but it is twice as long as the original and therefore unusable.

if you could use another relay point than RBI informatique where you send me the orders is closed from friday evening to tuesday morning. so to pick up the parcels it's complicated and i lose 4 days.

Super reactive store that listens to customers, very quick response by e-mail. No problems with the DAM site, on the contrary, great store that I recommend. Big downside on Chronopost transport to Reunion, 60 delivery then home delivery 48 taxes ... Next order I will have it delivered to a family in France who will send it back to me by Colissimo. Best regards.

I knew DAM in the 80s this company had the reputation of serious box, but now what a desolation.On their advice with my reference of carbu rochester I ordered a pocket of carbu joints with the reference they gave me, they told me that at eu their reference was not the same Believing that it was the good one, I opened the box thinking to be in conformity with my carbu, unfortunately not that, on their advice they say to me one will make exchange,then they asked me for at least 45 euros more when they had told me no problem, we'll exchange it, of course I refused, and I claimed the one I had paid for after several phone calls, a good storekeeper sent it to me, but some parts were missing and others weren't mine, what a new generation of scam........ As a former journalist, I'm going to try to publish this article in the nautical press. No skills to AVOID, especially as I've found much more understandable elsewhere.

big scam the photo does not correspond to the parts sent it misses the joint and the ends whereas nowhere it is marked and it asks you 22euros to have a set jointsMERCI DAM

I payed for a express delivery, after 6 days my parcel is still „on the way“??????

Package still undelivered

HelloMy opinion is justified by the small impacts found on the cylindersFor a product costing 720 euros Sincerely Mr Guillevic

I received a defective part, which is impossible according to DAM Marine, a customer for years, very disappointed.

I am disappointed by the delivery on the site it says 48/72h a liver ordered I receive an email from the posted announcing a delivery a week and a half later ....

Hello,I give you two stars because I was very satisfied with the telephone contact and the technical advice, as well as the speed of shipment, but 0 stars concerning the quality of the part received. The water exchanger gasket for the aq151 was cut during assembly, so it leaked. I had to reassemble the part and put the old gasket back on, hoping that it would hold.... Too bad the quality isn't up to scratch. SincerelyRaphaël MAINGRE

Expensive parts incomplete description example OMC cylinder gasket kit at 78 for one cylinder found at local dealer for 4 I will never order from them again.

Paid supplement Colissimo arrived Delays, (En partance étranger) D or return and no refund. No refund.

Delivery late!

I had a problem on a product sav zero I had to take pictures to show them .trust reigns .for an amount of 40 e