The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
Hello, thank you for your feedback! Glad I could help.
V
Vidal M.
Rating: 4 out of 5
following a purchase from 18/06/2023
Very responsive and technical team. Easy to contact. Shipped within 24 h. The only downside is that the price is a bit high for an adaptation part rather than an original part.
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Response from DAM Marine
Hello, thank you very much for your feedback! We're happy to have been able to help you, and we understand your comment about the price, as we try to do our best for our customers in this area.
C
Cliente
Rating: 2 out of 5
following a purchase from 12/06/2023
Shipping a little expensive, and at the time of choosing it did not allow me to activate the most economical option. Everything else is fine.
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Response from DAM Marine
Hello, thank you for your feedback. You did indeed have Colissimo Relais, which may have been cheaper. However, we could have solved this problem if you had called us beforehand. Don't hesitate to contact us if you need us next time. Concerning the shipping price, we only send tracked parcels and deliver on signature for your security, and we apply the Colissimo prices.
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Jean F.
Rating: 2 out of 5
following a purchase from 18/06/2023
I find the price of transport a little expensive for a Colissimo almost three times the price of the pieceA simple envelope would have been enough.
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Response from DAM Marine
Hello, we work with Colissimo followed and delivered against signature to ensure that customers receive the parts correctly, which unfortunately costs its price. However, we only charge the price that Colissimo charges us back, and the price is displayed before payment. We're sorry for your dissatisfaction, but there's nothing else we can do.
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Patricia C.
Rating: 4 out of 5
following a purchase from 12/06/2023
The only drawback is the delivery time.
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Response from DAM Marine
Hello, thank you for your feedback! Concerning the delivery time, your order was a made-to-order part that we received within 4 to 6 working days (specified in the quote you validated). In this case, you ordered on 5/06 and your order left via Colissimo on 13/06 (so 6 working days). Sincerely, the DAM Marine team
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Giuseppe F.
Rating: 4 out of 5
following a purchase from 11/06/2023
Ottimo venditore
Response from DAM Marine
Ciao, grazie per il tuo feedback! Sono lieto di averla aiutata.
B
Bonhomo I.
Rating: 4 out of 5
following a purchase from 10/05/2023
I received the item very quickly, although the seller had said it would take a little time, so I'm delighted...on the other hand, it's a shame there was no gasket to seal it...overall, I'm happy with my purchase...
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Response from DAM Marine
Hello, thank you very much for your feedback! To answer your question, the dashboard is sold bare (i.e. without any gasket), so don't hesitate to ask the seller if you need any further information about your purchase in the future!
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Monsieur S.
Rating: 4 out of 5
following a purchase from 23/05/2023
Very good, expensive but fast delivery
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Response from DAM Marine
Hello, thank you very much for your feedback! Glad I could help.
H
Herve B.
Rating: 4 out of 5
following a purchase from 15/05/2023
.............
Response from DAM Marine
Bonjour, merci à vous pour cet avis, même si nous aurions espéré quelques retours !
C
Charles G.
Rating: 4 out of 5
following a purchase from 04/05/2023
Good service in an almost perfect timeframe for the beginning of May... But being a private individual, I would have preferred to be questioned more about my purchase so as not to miss out on a supplementary order that I subsequently had to place with a professional. Fortunately he's understanding!...
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Response from DAM Marine
Thanks for your feedback, and don't hesitate to contact us at [email protected] if you have any questions before you buy!
G
Gerard D.
Rating: 4 out of 5
following a purchase from 27/04/2023
Very responsive. Never had any problems so far. Always good advice.
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars, we are happy to have been able to satisfy you. ??
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Bord
Rating: 4 out of 5
following a purchase from 23/04/2023
good fast shipping
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Response from DAM Marine
Hello, thank you very much for your feedback! Even if we would have hoped for 5 stars, we are happy that you are satisfied.
A
Aurelien G.
Rating: 4 out of 5
following a purchase from 26/06/2022
every year order for my engine yanmarcoude exhaust and various parts good site and reactive team .
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Response from DAM Marine
Hello, thank you for your feedback! Glad we could satisfy you, even if we would have hoped for 5 stars?
E
Eugene R.
Rating: 4 out of 5
following a purchase from 12/04/2023
I'm happy with the speed
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Response from DAM Marine
Hello, thank you for your feedback! Even if we would have hoped for 5 stars, we're happy to have been able to satisfy you.
F
Fabien F.
Rating: 4 out of 5
following a purchase from 17/03/2023
Many items for my volvo engine, responsive and fast delivery.
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Response from DAM Marine
Hello, thank you for your review! We would have hoped for 5 stars, but we appreciate your feedback!
G
Gilles
Rating: 4 out of 5
following a purchase from 16/03/2023
I had trouble finding a way to reserve my placeexcuse me I got the questionnaire wrongI am satisfied with your service
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Response from DAM Marine
Hello, thank you for your feedback, but I'm afraid I don't fully understand this one: which square are you talking about? Kind regards.
A
Alain P.
Rating: 4 out of 5
following a purchase from 08/03/2023
Rapidity and competence Only small downside I received 2 times my order, but it was not a gene for me I returned the package
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Response from DAM Marine
Hello, thank you for your feedback! We're sorry for the inconvenience, thank you for your understanding and your feedback.
Y
Yohann P.
Rating: 4 out of 5
following a purchase from 03/02/2023
fast delivery , good follow-up and top packaging .
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Response from DAM Marine
Hello, thank you for your feedback!
M
Maurice J.
Rating: 4 out of 5
following a purchase from 30/01/2023
Fast delivery, good prices
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Response from DAM Marine
Hello, thank you for your feedback! We look forward to hearing from you again.
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Papass
Rating: 4 out of 5
following a purchase from 18/01/2023
If account creation was a little difficult, the rest of the exchange, from transaction to advice, was of a good standard.
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Response from DAM Marine
Hello, thank you for your feedback! We look forward to hearing from you again.
M
Marine A.
Rating: 2 out of 5
following a purchase from 18/01/2023
if you could use another relay point than RBI informatique where you send me the orders is closed from friday evening to tuesday morning. so to pick up the parcels it's complicated and i lose 4 days.
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Response from DAM Marine
Hello, we use colissimo's partner relay points, we don't choose the relay points one by one.moreover, it's you who selects the relay point, you can change as you wish and the opening hours are displayed when you select the relay point. For example, 400 meters from RBI Informatique you can choose "LA POSTE CARREPRO ST PERAY", which is open from Monday to Saturday, so we are not responsible for the opening hours of the relay point you choose.
J
Jean-marie H.
Rating: 4 out of 5
following a purchase from 17/01/2023
Fast delivery, large selection, great prices....inégaux!
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Response from DAM Marine
Hello, thank you for your feedback! We're glad to have been able to satisfy you.
R
RGV
Rating: 4 out of 5
following a purchase from 17/01/2023
Correct and responsive?
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Response from DAM Marine
Hello, thank you for your review! We hope to continue to satisfy you.
B
Benne
Rating: 4 out of 5
following a purchase from 14/01/2023
For international business is it fine to use the English language!
Response from DAM Marine
Thanks for your feedback, we are currently working on the English version of the site. It will come as soon as possible.
S
Stéphane Q.
Rating: 4 out of 5
following a purchase from 08/01/2023
Products meet my expectations, reasonable delivery time, I still have to fit the assembly to my engine
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Response from DAM Marine
Hello, thank you for your feedback! We wish you a happy new year and look forward to meeting you again.
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Guy S.
Rating: 4 out of 5
following a purchase from 21/11/2022
I'm looking for accessories for my boat motor that I bought and I found what I wanted. The only drawback is that all the references indicated on the label are not in the following list, so I put 4 stars.
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Response from DAM Marine
Hello, we thank you for this review, it may be that some exploded views have problems but we strive to fix this as soon as possible, please feel free to let us know about any problems you see by email at [email protected] Thank you!
J
Jean-jacques B.
Rating: 4 out of 5
following a purchase from 14/11/2022
efficiency and professionalism
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Response from DAM Marine
Hello, thank you for taking the time to write a review! Glad we could satisfy you.
S
Samuel G.
Rating: 2 out of 5
following a purchase from 17/10/2022
Super reactive store that listens to customers, very quick response by e-mail. No problems with the DAM site, on the contrary, great store that I recommend. Big downside on Chronopost transport to Reunion, 60 delivery then home delivery 48 taxes ... Next order I will have it delivered to a family in France who will send it back to me by Colissimo. Best regards.
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Response from DAM Marine
We work with Chronopost, which offers an express delivery service. The rates are indeed more expensive than Colissimo but the tracking is more optimal. We offered you the Colissimo service, but we can't guarantee the delivery time compared with Chronopost.sales are made exclusive of tax, which is why you have to pay tax on arrival in Reunion.SincerelyDAM Marine
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Eric
Rating: 4 out of 5
following a purchase from 11/10/2022
Positive points:-Delivery time- Ease of ordering and product rangeLegative points:-Out of 5 identical nuts ordered, I received 1 of a different size- Shipping costs disproportionate to the weight of the product ordered.
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Response from DAM Marine
Hello, thank you for your feedback. We're sorry for the inconvenience, but if you have any problems with the assembly, please don't hesitate to call us. Concerning the delivery charges, the charges are due to the fact that we deliver each of our orders with a delivery against signature to ensure better tracking, if you have any other questions please do not hesitate to contact us.
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Philippe D.
Rating: 4 out of 5
following a purchase from 22/09/2022
First purchase at DAM of spare parts for a Yanmar 3GM30Positive sides : Price , Delivery time , Availability What I don't like : Took a "compatible" diesel feed pump : had to slightly re-cut the gasket that the pump spring prevents from fitting correctly . The design of the plunger shaft is very different from the original one - I hope I won't have any problems in the long run.
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Response from DAM Marine
Hello, thank you for your feedback! If you have any problems, please do not hesitate to contact us directly.
A
Alain B.
Rating: 4 out of 5
following a purchase from 14/09/2022
Received on time, but unfortunately the packaging for the permatex ultra blacks tube was open.
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Response from DAM Marine
Hello, thank you for your feedback. It happens that the blister on the carton comes off during transport, fortunately this does not affect the product.
F
Fabien B.
Rating: 4 out of 5
following a purchase from 08/09/2022
Fast and efficient. A little expensive
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Response from DAM Marine
Hello, thank you very much for taking the time to write this review.
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Bernard P.
Rating: 4 out of 5
following a purchase from 05/09/2022
Fast service
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Response from DAM Marine
Hello, thank you for your positive feedback.
B
Blanc P.
Rating: 4 out of 5
following a purchase from 02/09/2022
It went well, the part conforms, I must point out that I had some difficulty finding the reference. It's not the first time I've ordered parts from you, but I seem to have had more difficulty than before.
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Response from DAM Marine
Hello, thank you for your feedback. Please do not hesitate to contact us so that a technician can help you find the parts more quickly.
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Client
Rating: 4 out of 5
following a purchase from 21/08/2022
Fast delivery and comform products
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Response from DAM Marine
Thank you for your feedback! Glad we could satisfy you.
C
Client M.
Rating: 4 out of 5
following a purchase from 20/08/2022
Hello gentlemen, what I find ideal with you is the intuitive search with many views of spare parts sets. But I had a problem one day with valves mounted on the exhaust y and the valves do not go from your site. I don't know where to find them but thanks anyway.
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Response from DAM Marine
Thank you very much for this review! If you ever need help finding references, don't hesitate to contact us via the contact form available on the website: https://www.dam-marine.com/nous-contacter
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Louis F.
Rating: 4 out of 5
following a purchase from 13/08/2022
Great website and fast delivery
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Response from DAM Marine
Thank you for your feedback! Glad I could help.
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Yannick L.
Rating: 4 out of 5
following a purchase from 11/08/2022
Shipping problem
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Response from DAM Marine
Thank you for your feedback! We are sorry for the delay of colissimo, their service being saturated in summer it is possible that they are late. If you want to be delivered more quickly, we can offer you Chronopost, which delivers in 24 hours, again sorry, cordially.
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Philippe J.
Rating: 4 out of 5
following a purchase from 06/08/2022
NO PB AND FAST
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Eric F.
Rating: 4 out of 5
following a purchase from 04/08/2022
fast and efficient, just the way we like it.
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Response from DAM Marine
Thank you for your feedback, even if we would have hoped for 5 stars! We hope to continue satisfying you.
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