The online store DAM Marine excels in providing a seamless shopping experience, as highlighted by the consistently fast delivery of products. Many customers noted that their orders arrived promptly, often the very next day, which enhances convenience for those needing items quickly. The quality of the products is frequently mentioned, with customers appreciating that the items received matched their descriptions and fit their needs perfectly.
A service on the phone on Monday morning (in low season). Despite this, fast and efficient shipping and delivery. A return due to an order error, equally quick refund.
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Response from DAM Marine
Thank you for this review! Glad to have been able to help, and indeed we've been getting a lot of calls lately, so please don't hesitate to email.
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AG
Rating: 4 out of 5
following a purchase from 28/07/2022
Nothing to say about the siteEasy to find, order paid but no return from the computer system, no confirmation email > bugAfter sending an email to the DAM Marine team, problems corrected, part received4 stars because of a problem with the order but top responsiveness.
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Response from DAM Marine
Thank you for your feedback! We're sorry for the inconvenience, but we're glad we were able to sort it out quickly enough.
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Richard D.
Rating: 4 out of 5
following a purchase from 08/07/2022
Package received on time.
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Response from DAM Marine
Hello, thank you for taking the time to write a review, we really appreciate it.
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Daniel
Rating: 4 out of 5
following a purchase from 30/06/2022
Material received quickly, compliant and well packaged. A bit expensive though...
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Guy O.
Rating: 4 out of 5
following a purchase from 30/06/2022
Almost perfect except for the delivery time.
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Response from DAM Marine
Thank you for this review! Concerning the delivery time, your order was placed on Saturday 25/06, being closed the weekend we dispatch the orders of the weekend on Monday, we thus dispatched your order Monday 27/06 and it arrived Tuesday 28/06. Don't hesitate to order during the week for faster delivery! We hope to continue satisfying you.
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Franck L.
Rating: 4 out of 5
following a purchase from 25/06/2022
I bought all the gaskets for one of my 2 engines not yet assembled but the speed of delivery is fantastic, ordered and received 3 days later for my 3 orders super and beautiful partsthank you.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Rudy M.
Rating: 4 out of 5
following a purchase from 22/06/2022
Excellent delivery. Thank you for everything
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Response from DAM Marine
Thank you for this review! We would have hoped for 5 stars if everything went well?
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Bruno V.
Rating: 4 out of 5
following a purchase from 19/06/2022
No worries. Nickel.
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Response from DAM Marine
Thank you for this review! We would have hoped for 5 stars if everything went well?
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Fabrice B.
Rating: 4 out of 5
following a purchase from 16/06/2022
Your site is slow and buggy
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Response from DAM Marine
Thank you for your feedback! We're aware of the site's latencies and are actively pursuing optimizations to provide you with the best possible experience.
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Pascal A.
Rating: 4 out of 5
following a purchase from 14/06/2022
Quick delivery, all that's left to do is assemble ... This morning, the 4 anodes were fitted and the cavities cleaned, with great success: the cooling circuit's pissette is back to normal.
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Response from DAM Marine
Thank you for this review, given the success of the assembly we would still have hoped for 5 stars!
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Jean M.
Rating: 4 out of 5
following a purchase from 12/06/2022
The product ordered does not correspond to the photo!
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Response from DAM Marine
Hello, thank you for your feedback, the photo will be changed as soon as possible, however do not worry, the product remains the same and only the pot has changed design.
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Jean M.
Rating: 4 out of 5
following a purchase from 10/06/2022
Very good, as usual.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
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Alexandre
Rating: 4 out of 5
following a purchase from 04/06/2022
No complaints, only good stuff, I think it's the leaders for the boat part with exploded view. They don't have everything, but they have a lot of parts at affordable prices. Fast shipping and super navigable sites.
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Response from DAM Marine
Thank you for this review! Too bad we didn't get the 5 stars.
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Philippe
Rating: 4 out of 5
following a purchase from 23/05/2022
Order placed on May 23rd and received on May 25th. Despite a delay due to a technical problem (delivery was scheduled for May 24th), I am satisfied with the products ordered and the speed of delivery.
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Response from DAM Marine
Thank you for this review and sorry for the inconvenience caused by the carrier.
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Jb
Rating: 4 out of 5
following a purchase from 27/05/2022
Fast delivery, but still an expensive product
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Response from DAM Marine
Thank you for your opinion! The current economic climate has led to an increase in raw materials prices, which is unfortunately reflected in the price of finished products.
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DENIS
Rating: 4 out of 5
following a purchase from 11/05/2022
Competent person to talk to, fast delivery in line with the order, competitive price. The quality of the cardboard packaging needs to be reviewed, the parcel was received torn, fortunately no part was missing.
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Response from DAM Marine
Thank you for your feedback! We're sorry for the inconvenience and hope it won't happen again. We'll see what we can do about it.
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Hervé M.
Rating: 4 out of 5
following a purchase from 06/05/2022
Ras. Fast order and complies with my request
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Arnaud
Rating: 4 out of 5
following a purchase from 04/05/2022
Fast delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Silvant B.
Rating: 4 out of 5
following a purchase from 25/04/2022
Hello,Thank you for your responsive service.Bernard
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Robert M.
Rating: 4 out of 5
following a purchase from 04/04/2022
Well-designed site, easy to use, fast delivery.
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Alain G.
Rating: 4 out of 5
following a purchase from 11/03/2022
Satisfied very fast shipping I recommend
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Response from DAM Marine
Thank you for this review!
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Thomas R.
Rating: 4 out of 5
following a purchase from 17/02/2022
Fast service. Otherwise low
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Response from DAM Marine
Thank you for this review!
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Steve V.
Rating: 4 out of 5
following a purchase from 14/02/2022
Fast shipping and delivery
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Hervé B.
Rating: 4 out of 5
following a purchase from 10/02/2022
Fast and efficient delivery of the products ordered.
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Remy M.
Rating: 4 out of 5
following a purchase from 10/02/2022
Hello, following your phone call in fact there was an error on my part on my review filed, I correct my error product sent the same day of the order and received 2 days later, I recommend your site and apologize for this inconvenience cordially
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Response from DAM Marine
Hello, thank you for this review! However, looking at your colissimo tracking, your order was shipped the same day by colissimo relais and was delivered to the collection point you indicated within 48 hours, which is in line with the time they promise. If you'd like faster delivery, don't hesitate to use Chronopost, which delivers within 24 hours to both home and relay addresses. We hope to be of service to you again.
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DID
Rating: 4 out of 5
following a purchase from 27/01/2022
FAST, EFFICIENT DELIVERY AND PERFECT PACKAGE
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Laurent P.
Rating: 4 out of 5
following a purchase from 20/01/2022
fast and efficient
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Response from DAM Marine
Thank you for this review! We look forward to hearing from you again.
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Samuel L.
Rating: 4 out of 5
following a purchase from 26/10/2021
Deadline met, and parts compliant.
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Response from DAM Marine
Thank you for this review!
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Sylvain B.
Rating: 4 out of 5
following a purchase from 05/10/2021
Nothing to declare, nickel!!! The breakdown did not come from there but too bad ...
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Response from DAM Marine
Thank you for this review!
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Saliba C.
Rating: 4 out of 5
following a purchase from 09/09/2021
Part availability and rapid delivery
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Response from DAM Marine
Thank you for this review! We hope to continue satisfying you.
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Jodelet
Rating: 4 out of 5
following a purchase from 20/08/2021
fast and efficient, despite a lack of precision on my part concerning the exact references of my motor, which led to an error that they quickly corrected. Well done
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Response from DAM Marine
Thank you very much!
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Delille
Rating: 4 out of 5
following a purchase from 10/08/2021
I bought some spare parts for my boat.the welds on the exhaust elbow are not impeccable, a gasket arrived a bit damaged and 2 original packages are missing (which I know exist as I've already bought the parts elsewhere).delivery was very quick.I'm going to see if the elbow, which is an adaptable part, can be fitted without problems.In the longer term, I hope it will be durable.If confidence is established by the operational test, I'll order again.Update:Thank you for your reply, it's reassuring because the part is important.
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Response from DAM Marine
Hello, thank you for sharing your experience with us.the exhaust elbows we sell are subject to strict quality controls, so we don't encounter any durability problems.don't hesitate to contact us by phone if you need advice on fitting your parts.
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Gregori
Rating: 4 out of 5
following a purchase from 19/07/2021
Parts available for my 1988 bayliner, but I didn't find everything, such as the hi-vis base oil.
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Response from DAM Marine
Thank you for sharing your experience.
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Az
Rating: 2 out of 5
following a purchase from 18/07/2021
I am disappointed by the delivery on the site it says 48/72h a liver ordered I receive an email from the posted announcing a delivery a week and a half later ....
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Response from DAM Marine
Hello Sir, we are sorry for this delay beyond our control. We have contacted the carrier today to open a claim in order to improve the delay for this delivery. We will keep you informed as soon as we have new information.
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Frederic B.
Rating: 4 out of 5
following a purchase from 14/07/2021
Very reactive teamBravo to be able to count on a rare distributor MerciFred
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Response from DAM Marine
Thank you for your feedback.
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Samuel B.
Rating: 4 out of 5
following a purchase from 12/07/2021
Hello, material conforms to the purchase on the other hand I had opted for the delivery at home which I paid more and I had to go to seek my parcel at the post officecordially
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Response from DAM Marine
Hello, thank you for your feedback. Carriers sometimes drop off parcels at collection points without asking us. We apologize for this inconvenience.
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Raphaël
Rating: 2 out of 5
following a purchase from 11/07/2021
Hello,I give you two stars because I was very satisfied with the telephone contact and the technical advice, as well as the speed of shipment, but 0 stars concerning the quality of the part received. The water exchanger gasket for the aq151 was cut during assembly, so it leaked. I had to reassemble the part and put the old gasket back on, hoping that it would hold.... Too bad the quality isn't up to scratch. SincerelyRaphaël MAINGRE
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Response from DAM Marine
Hello, we're sorry to hear about the problem you've encountered.we offer ORBITRADE seals, which have undergone a rigorous quality control process.this type of problem can be caused by overtightening or jerking.please feel free to contact us by phone and ask for Mathieu to discuss the matter. We apologize for any inconvenience caused.
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Laurent
Rating: 4 out of 5
following a purchase from 05/07/2021
I found everything I wanted (simple engine maintenance) and I know the exact part number. In the opposite case and with the little description of the article it can be a problem.
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Response from DAM Marine
Thank you for this review! We're sorry about the descriptions, as the site has only recently been launched, we don't yet have a description for each piece, but we'll be working on it. Thank you for your constructive feedback, and we hope to satisfy you again!
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DAVID
Rating: 2 out of 5
following a purchase from 02/07/2021
Expensive parts incomplete description example OMC cylinder gasket kit at 78 for one cylinder found at local dealer for 4 I will never order from them again.
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Response from DAM Marine
Hello, thank you for your feedback.our site has only recently been launched, so the item descriptions are not yet complete. However, we do our best to display all the photos of the items in stock for more details about the product.you can easily send us back the product that doesn't suit you, we will proceed to a refund.we would have liked to discuss this with you by phone. Please do not hesitate to contact us again, and we would be delighted to know where you can purchase this 4 euro kit.
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Eddy A.
Rating: 4 out of 5
following a purchase from 26/06/2021
Great kit, too bad it's missing an anode!!!!
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Response from DAM Marine
Thank you for your review! If you have any problems with your product, please do not hesitate to contact us directly.
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