/10
★★★★★
based on 2477 reviews published
★★★★★
based on 2477 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The delivery does not correspond to the order. The products delivered do not conform to the brand requested and invoiced.
Régis A.
purchased on 27/03/2023
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Answer from DAM Marine
Hello, we are sorry for this misunderstanding. Our sales representative has contacted you to resolve the problem.
1
/5
★☆☆☆☆
I ordered an inverter oil dipstick for a specific yanmar engine model. I received the dipstick on time, but it is twice as long as the original and therefore unusable.
Tarak M.
purchased on 26/01/2023
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Answer from DAM Marine
Hello, We are sorry to hear that you are not satisfied with your purchase. Parts can be returned if they are not to your satisfaction. Our technical department is at your disposal at 04.94.27.36.62 to help you identify the part you need.SincerelyDAM Marine
1
/5
★☆☆☆☆
I knew DAM in the 80s this company had the reputation of serious box, but now what a desolation.On their advice with my reference of carbu rochester I ordered a pocket of carbu joints with the reference they gave me, they told me that at eu their reference was not the same Believing that it was the good one, I opened the box thinking to be in conformity with my carbu, unfortunately not that, on their advice they say to me one will make exchange,then they asked me for at least 45 euros more when they had told me no problem, we'll exchange it, of course I refused, and I claimed the one I had paid for after several phone calls, a good storekeeper sent it to me, but some parts were missing and others weren't mine, what a new generation of scam........ As a former journalist, I'm going to try to publish this article in the nautical press. No skills to AVOID, especially as I've found much more understandable elsewhere.
Magin J.
purchased on 29/09/2022
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Answer from DAM Marine
Hello, unfortunately we sell mechanical parts for boats, but first you ordered a carburetor kit for your car. I would like to remind you that there was a difference in price between the two carburettor kits, the good carburettor kit being more expensive (reference 201003) and the error coming from you (you ordered reference TE45334 without asking us for advice), it is quite normal that the remaining amount should be your responsibility. As the correct carburetor kit costs 90 euros and the old one 42 euros, you were left with 48 euros to pay. Finally, since you didn't want to pay, we lost money by sending you back the incomplete kit. We tried to solve the problem but you wouldn't listen, and we're sorry we tried to be commercial with you. Sincerely, the DAM Marine team
1
/5
★☆☆☆☆
Big scam the photo does not correspond to the parts sent it misses the joint and the ends whereas nowhere it is marked and it asks you 22euros to have a set jointsMERCI DAM
Daniel G.
purchased on 05/09/2022
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Answer from DAM Marine
Hello, we are sorry for this situation. You can return the part to us if it doesn't suit you. We remain at your disposal for any further information.
1
/5
★☆☆☆☆
I payed for a express delivery, after 6 days my parcel is still on the way??????
Sergio M.
purchased on 21/07/2022
Answer from DAM Marine
Dear Sir, We are very sorry for the inconvenience. The indicative delay for the Grece is 6 days. You parcel will be delivery in the next days.For a next order if you need the goods urgently, we can process to another delivery method (contact us by phone).Best regardsDAM Marine
1
/5
★☆☆☆☆
Package still undelivered
Sabine R.
purchased on 27/12/2021
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Answer from DAM Marine
Hello, we are sorry that the notice indicating that the parcel was available at the post office was not given to you. We are reassured that you were able to retrieve the parcel following our exchanges.
1
/5
★☆☆☆☆
HelloMy opinion is justified by the small impacts found on the cylindersFor a product costing 720 euros Sincerely Mr Guillevic
Didier G.
purchased on 28/08/2021
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Answer from DAM Marine
Hello, thank you for your opinion. Following our first exchange, we have left you a voice message explaining the different ways of settling this dispute. Please do not hesitate to contact us again if necessary.
1
/5
★☆☆☆☆
I received a defective part, which is impossible according to DAM Marine, a customer for years, very disappointed.
Thierry M.
purchased on 29/07/2021
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Answer from DAM Marine
Hello, We're sorry for the inconvenience, and hope that the part we've sent back to you is satisfactory. Please do not hesitate to contact us should you require any further information.
1
/5
★☆☆☆☆
Paid supplement Colissimo arrived Delays, (En partance étranger) D or return and no refund. No refund.
Pascal P.
purchased on 20/05/2021
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Answer from DAM Marine
We are sorry for this bad experience, we tried to reach you many times, but only having your landline we were not successful.
1
/5
★☆☆☆☆
Delivery late!
Benjamin T.
purchased on 18/06/2021
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Answer from DAM Marine
Thank you for your feedback. We apologize for the inconvenience. Your parcel was delivered within 72 hours according to Colissimo delivery times. When you have a delivery requirement, we advise you to use Chronopost, which delivers the next day before 1pm.
1
/5
★☆☆☆☆
I had a problem on a product sav zero I had to take pictures to show them .trust reigns .for an amount of 40 e
Client
purchased on 07/04/2021
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